Loop Email

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Who Uses Loop Email?

Teams and businesses that work on email, like customer support or service, sales, marketing, management etc.

What Is Loop Email?

Its hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails.

You need a single app thats going to help you move faster and keep everything and everyone on the same page.

As a collaboration hub, Loop Email connects your team so you can chat, exchange files, and manage shared inboxes easily. It brings messages, emails and files in one app.

Loop Email Details

Loop Email

https://www.intheloop.io/

Founded 2015

Loop Email Pricing Overview

Loop Email has a free version and offers a free trial. Loop Email paid version starts at US$8.00/month.

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Starting Price

US$8.00/month
See pricing details

Pricing Details

7 British pounds per user per month

Free Version

Yes

Free Trial

Yes, get a free trial

Deployment

Installed - Mac

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

Loop Email Features

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing

View full list of Collaboration Software

  • Content Management
  • Discussion Boards
  • Event Management
  • Group Management
  • Ideation
  • Member Directory
  • Membership Management
  • Moderation
  • Website Management

View full list of Community Software

  • Alerts / Escalation
  • Appointment Management
  • Call Center Management
  • Email Management
  • Knowledge Base
  • Live Chat
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Virtual Assistant
  • Workflow Management

View full list of Customer Service Software

  • Archiving & Retention
  • Canned Responses
  • Data Recovery
  • Email Monitoring
  • Queue Management
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting/Blacklisting

View full list of Email Management Software

  • Alerts / Escalation
  • Automated Routing
  • Call Center Management
  • Customizable Branding
  • Document Storage
  • Email Integration
  • IT Asset Management
  • Interaction Tracking
  • Knowledge Base Management
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Ticket Management
  • Workflow Configuration

View full list of Help Desk Software

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

View full list of Remote Support Software

  • Collaboration
  • Electronic Signature
  • Employee Activity Monitoring
  • Live Chat
  • Meeting Management
  • Remote Access
  • Remote Support
  • Softphone
  • Task Management
  • Time Zone Tracking
  • Video Chat
  • Web Conferencing

View full list of Remote Work Software

Loop Email Alternatives

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Loop Email Reviews

Showing 5 of 5 reviews

Overall
4.6/5
Ease of Use
4.4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Write a Review! Read all 5 reviews
Verified Reviewer
Student
Computer Software, 5,001-10,000 Employees
Used the Software for: Free Trial
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/09/2018

"Loop review"

Comments: Overall Loop helps me be more productive with managing emails and communication with people.

Pros: I like how emails and messaging are brought together to one place. One feature that I like to use is smart inbox because it nicely groups unread mails together so I don't waste my time looking for unread message in my cluttered inbox. For quick communication I use messages or I just loop in email and send it to chat. And all of this is for free :)

Cons: I create a lot of groups for different purposes and I don't like that I cannot delete a group. I would really like to use Loop on my phone but currently android is not supported, only iOS so I am hoping this will change soon.

  • Reviewer Source 
  • Reviewed on 07/09/2018
Jernej K.
Project Manager
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/09/2018

"Loop overview"

Comments: It looks modern and fresh

Pros: 1. Easy to use
2. Option to have business emails (office 365) and personal email (gmail) on one platform
3. Separate document overview - easy to find documents that were sent over email
4. Chat option (hopefully some day it will replace my skype)

Cons: 1. It's not on Android
2. You need to have other email accounts to use it
3. Email sync is sometimes slow

  • Reviewer Source 
  • Reviewed on 10/09/2018
Freddy M.
Software Developer
Financial Services, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 28/09/2018

"Loop is great, but it's still in develop"

Pros: Easy to use, very clean design, very good support (one the best between the email client apps).

Cons: - No integration with calendar.
- I can't sync my contactas from Contact macOS app.
- Delete messages needs doesn't have a shortcut, it must be done using the mouse

  • Reviewer Source 
  • Reviewed on 28/09/2018
Verified Reviewer
Owner
E-Learning, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 27/03/2020

"A great tool for managing team inboxes"

Pros: For the most part, it's easy and just plain works. After initial setup, it's been a handy app to have.

Cons: When you delete or archive an email within Loop, it does NOT delete or archive that message in your inbox. According to their support they're considering adding this as an option, but until it's implemented I'll be sticking with G Suite.

  • Reviewer Source 
  • Reviewed on 27/03/2020
Verified Reviewer
Developer and SAP consultant
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/09/2018

"New way of communication for teams"

Comments: if working in a team, it comes in really handy, as you can discuss issues or problems in real-time, without waiting for that certain mail to arrive.

Pros: free version, easy to onboard, surprised by the chat function being a part of email itself, which eases the communication flow.

Cons: Too bad there is no Android version of the application

  • Reviewer Source 
  • Reviewed on 07/09/2018
Read all 5 reviews

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