--- description: Get detailed information about AfterShip and how it can help you meet your business needs. Learn more about AfterShip price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AfterShip Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [AfterShip](/software/178663/aftership) # AfterShip Canonical: https://www.capterra.com.sg/software/178663/aftership Page: 1 / 20\ Next: [Next page](https://www.capterra.com.sg/software/178663/aftership?page=2) > Web-based solution for eCommerce businesses to track all shipments in one place and notify customers of the latest delivery status. > > Verdict: Rated **4.9/5** by 469 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AfterShip? Scalable shipment tracking solution for online retailers to keep the customers informed of the progress and whereabouts of their orders. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 469 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AfterShip - **Location**: Tsuen Wan, Hong Kong ## Commercial Context - **Starting Price**: US$11.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: - Free version with basic features. - Premium version with advanced features (API, notifications, CSV exports, engagement analytics, multilingual tracking page, and more) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Spanish, Traditional Chinese - **Available Countries**: Australia, Brazil, Canada, China, Germany, Hong Kong SAR China, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Customer Portal - Exchange Management - Import/Export Management - Label Printing - Order Tracking - Refund Management - Reporting/Analytics - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Status Tracking - Website Integration - eCommerce Management ## Integrations (14 total) - Adobe Commerce - BigCommerce - CS-Cart Store Builder - Gorgias - Klaviyo - Microsoft Excel - NetSuite - PrestaShop - Salesforce Platform - Shift4Shop - Shopify - Squarespace - TikTok - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Shipping Software](https://www.capterra.com.sg/directory/30104/shipping/software) ## Related Categories - [Shipping Software](https://www.capterra.com.sg/directory/30104/shipping/software) - [Shipment Tracking Software](https://www.capterra.com.sg/directory/31602/shipment-tracking/software) - [Returns Management Software (RMS)](https://www.capterra.com.sg/directory/34035/returns-management/software) ## Alternatives 1. [ShipTime](https://www.capterra.com.sg/software/198849/shiptime) — 4.6/5 (500 reviews) 2. [Freightview](https://www.capterra.com.sg/software/136895/freightview) — 4.7/5 (743 reviews) 3. [ParcelWILL](https://www.capterra.com.sg/software/1050266/parcel-panel) — 5.0/5 (53 reviews) 4. [ShippyPro](https://www.capterra.com.sg/software/164065/shippypro) — 4.7/5 (155 reviews) 5. [ShipStation](https://www.capterra.com.sg/software/155621/shipstation) — 4.6/5 (959 reviews) ## Reviews ### "Great Customer Support" — 5.0/5 > **Ru** | *18 October 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The excellent customer support and user friendly interface. Jai solved my issue promptly > > **Cons**: App has a few bugs at times and certain products are not updated in real time > > Overall excellent experience with the app - seamless and integrates well ----- ### "Strong functionality, good support" — 5.0/5 > **Evan** | *17 February 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Very complete solution. Setup is not always intuitive, but good support helped me get through the tough spots. > > **Cons**: Complexity of setup. The UI itself is not always obvious how to do things like translations, etc. An AI with a quick start guide would be helpful, based on yoru custom use case. > > Support has been very helpful. \[sensitive content hidden\] hopped on a call with me to help me resolve a couple of questions that I had. Thank you\! ----- ### "Excellent Support Staff" — 5.0/5 > **Gurwin** | *14 January 2026* | Automotive | Recommendation rating: 10.0/10 > > **Cons**: The UI is a little clunky. I wish it were a bit more streamlined and clean. They offer a lot of apps that we do not use in one dashboard, which hurts the overall UI experience. > > Excellent support team. \[sensitive content hidden\] helped me overcome a significant challenge with my Aftership connection. Their support is significantly better than their competitor Loop Returns. ----- ### "Great CS (so far) in a robust (yet complex) tool" — 4.0/5 > **Tyler** | *20 May 2026* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: So far so good. the tool itself is complex with alot of 'rabbit holes' that you can get lost in, which leads to a learning curve and a time commitment I wasn't expecting but the feature sets are robust. > > **Cons**: Complexity. There is a dual layer navigation menu and the pricing is a bit confusing, you have alot of add ons. For example you can sync reviews in the Feed plan but there is an entirely different Review section in another plan that is additive and more robust for syndication and followup so while the two are related that are billed and function separately, not ideal. > > I will call out their customer service - i conencted wtih \[sensitive content hidden\] very quickly during a chat to resolve and get some questions answered about their Affiliate tool. He was very helpful and clear and action oriented \*\*\*\*\* (five stars on \[sensitive content hidden\]) ----- ### "Quick & Easy Solution\!" — 5.0/5 > **Mighael** | *19 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] did an awesome job answering my questions about the new return process we are introducing\! He thoroughly explained the process in detail. included visuals, and resources I could reference later. > > **Cons**: There's not many bad things I can say about Aftership at this point. They are always looking to improve\! > > Amazing\! We signed on with them and had to work through a few things, but since then everything has been pretty top notch\! They respond in a timely fashion, are constantly improving their systems, and offer the most value for your money. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.com.sg/software/178663/aftership?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/178663/aftership) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | ja | | ----- ## Structured Data