---
description: Get detailed information about Experience.com and how it can help you meet your business needs. Learn more about Experience.com price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Experience.com Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Experience.com](/software/178112/socialsurvey)

# Experience.com

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> Experience.con: Enhance CX, EX, \& Reputation with AI-driven XMP for data-driven growth. Elevate your business\!
> 
> Verdict: Rated **4.7/5** by 89 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Experience.com?

We offer a unified platform, AI-driven XMP, and data-driven insights to elevate CX, EX, and Reputation, ensuring guaranteed growth.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 89 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Experience.com

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Contact Experience.com for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras and 16 more

## Features

- Customer Experience Management
- Customizable Templates
- Dashboard
- Data Visualization
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Reporting/Analytics
- Response Management
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis

## Integrations (18 total)

- Agile CRM
- Calendly
- DOMOS
- Denim Social
- Docusign
- HubSpot CRM
- LendingPad
- LinkedIn Learning
- Microsoft Teams
- QQCatalyst
- SalesLoft
- Salesforce Sales Cloud
- Slack
- Smartsheet
- Tableau

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Reputation Management Software](https://www.capterra.com.sg/directory/30750/reputation-management/software)

## Related Categories

- [Reputation Management Software](https://www.capterra.com.sg/directory/30750/reputation-management/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Alternatives

1. [Typeform](https://www.capterra.com.sg/software/137289/typeform) — 4.7/5 (966 reviews)
2. [SurveyMonkey](https://www.capterra.com.sg/software/32728/surveymonkey) — 4.6/5 (10455 reviews)
3. [Trustpilot](https://www.capterra.com.sg/software/169618/trustpilot) — 4.5/5 (1204 reviews)
4. [Broadly](https://www.capterra.com.sg/software/161326/broadly-reviews) — 4.8/5 (336 reviews)
5. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2886 reviews)

## Reviews

### "Process flow" — 5.0/5

> **Gregory** | *21 March 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I find it is a Great platform. Customers need to review to express their feelings of their experience.
> 
> **Cons**: More automation for my customers to review
> 
> I have been using for several years and it motivates you to do a great job with your clients.

-----

### "A Game-Changer for Us: Experience.com Simplified Our Customer Feedback\!" — 5.0/5

> **Nikki** | *12 March 2025* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: User Friendly and have everything I need.
> 
> **Cons**: Better social media posts whenever we get new good surveys. like visually more appealing
> 
> Experience.com has been invaluable to my business, automating review requests and syncing them across social media platforms. The AI-generated responses save time and help share feedback with new clients, enhancing our marketing efforts and customer engagement.

-----

### "My experience with Experience" — 2.0/5

> **George** | *18 March 2025* | Financial Services | Recommendation rating: 1.0/10
> 
> **Pros**: The capability to effectively evaluate and enhance my business's online presence.
> 
> **Cons**: Reliance on manual oversight rather than leveraging automation limits efficiency and progress. It's essential to embrace solutions that can streamline this process, enabling us to focus on higher-value tasks instead of constantly managing them.
> 
> I am not satisfied with my overall experience with the product, especially when compared to an elite subscription. It requires using multiple social media platforms to accurately gauge your presence. Instead, the focus should be on measuring the quality of that presence rather than the quantity. Additionally, the lack of support after purchasing the product is frustrating. Overall, I feel it was a wasteful investment.

-----

### "Experience.com - A Strong Platform with a Key Flaw" — 5.0/5

> **Chet** | *12 March 2025* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: I like that there is a single source, comprehensive cross-section of Client Reviews.
> 
> **Cons**: I do not like how a single poor review can tank your whole score profile. One 4 Star Review should not outweigh hundreds of 5 Star Reviews, but the way the average is weighted, this is exactly what happens.
> 
> Simple, easy to use. I like the integration with other platforms like my website.

-----

### "Great with a Hiccup" — 5.0/5

> **Matthew** | *17 March 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I love the ease of getting high marks on my reviews and that they get cross posted without me having to think about it.
> 
> **Cons**: I keep getting notifications about realtors asking for me to rate or review them but there is no way to tell which ones are requesting it on my dashboard.  It's been frustrating.  It would be great if the email came over telling me who requested it or that it would be highlighted on my dashboard.
> 
> It's been really good.  I wish I had it earlier in my career.

-----

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/178112/socialsurvey)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/178112/SocialSurvey/> |
| en-AE | <https://www.capterra.ae/software/178112/socialsurvey> |
| en-AU | <https://www.capterra.com.au/software/178112/socialsurvey> |
| en-CA | <https://www.capterra.ca/software/178112/socialsurvey> |
| en-GB | <https://www.capterra.co.uk/software/178112/socialsurvey> |
| en-IE | <https://www.capterra.ie/software/178112/socialsurvey> |
| en-IL | <https://www.capterra.co.il/software/178112/socialsurvey> |
| en-IN | <https://www.capterra.in/software/178112/socialsurvey> |
| en-NZ | <https://www.capterra.co.nz/software/178112/socialsurvey> |
| en-SG | <https://www.capterra.com.sg/software/178112/socialsurvey> |
| en-ZA | <https://www.capterra.co.za/software/178112/socialsurvey> |

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