--- description: Get detailed information about Tax1099.com and how it can help you meet your business needs. Learn more about Tax1099.com price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Tax1099.com Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Sales Tax Software](/directory/30970/sales-tax/software) > [Tax1099.com](/software/178110/tax1099-com) # Tax1099.com Canonical: https://www.capterra.com.sg/software/178110/tax1099-com Page: 1 / 11\ Next: [Next page](https://www.capterra.com.sg/software/178110/tax1099-com?page=2) > eFiling platform that optimizes tax returns process through real-time tracking, appointment scheduling \& vendors information validation > > Verdict: Rated **4.5/5** by 252 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Tax1099.com? Designed for small businesses, independent accountants, bookkeepers and CPA firms in USA and Canada, it is a tax practice management solution that enables to electronically file 1099 or W2 forms. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 252 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ZENWORK - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$2.90 - **Pricing model**: Usage Based - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - Accounting - Approval Process Control - Audit Trail - Billing & Invoicing - Client Management - Client Portal - Compliance Management - Corporate/Business - Data Import/Export - Document Management - Electronic Filing - Process/Workflow Automation - Status Tracking - Tax Calculation - Tax Compliance - Tax Filing - Tax Forms - Tax Planning - Workflow Management ## Integrations (9 total) - Entrata - FreshBooks - NetSuite - QuickBooks Desktop - QuickBooks Online - Sage Accounting - Tipalti - Xero - Zoho Books ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Sales Tax Software](https://www.capterra.com.sg/directory/30970/sales-tax/software) ## Related Categories - [Sales Tax Software](https://www.capterra.com.sg/directory/30970/sales-tax/software) - [Bookkeeping Software](https://www.capterra.com.sg/directory/30974/bookkeeper/software) - [Tax Preparation Software](https://www.capterra.com.sg/directory/33655/tax-preparation/software) - [Tax Practice Management Software](https://www.capterra.com.sg/directory/31359/tax-practice-management/software) - [Corporate Tax Software](https://www.capterra.com.sg/directory/31560/corporate-tax/software) ## Alternatives 1. [TaxDome](https://www.capterra.com.sg/software/186749/taxdome) — 4.7/5 (3578 reviews) 2. [MyTAXPrepOffice](https://www.capterra.com.sg/software/179883/my-taxprep-office) — 4.5/5 (228 reviews) 3. [Vertex](https://www.capterra.com.sg/software/160387/vertex-smb) — 4.3/5 (75 reviews) 4. [Drake Tax](https://www.capterra.com.sg/software/176133/drake-tax) — 3.8/5 (113 reviews) 5. [Keeyns](https://www.capterra.com.sg/software/1044806/keeyns) — 5.0/5 (1 reviews) ## Reviews ### "Easy File 1099" — 5.0/5 > **Suzanne** | *4 February 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Easy to Register, Import Template, quick upload. > > **Cons**: N/A nothing ----- ### "Absolutely no help if there is an issue" — 1.0/5 > **Diana** | *12 February 2026* | Executive Office | Recommendation rating: 1.0/10 > > **Pros**: Easy to fill out the w-2s easy usage software but what system won't let me submit. Everything is there and everything is correct but no submit they took my money though\! > > **Cons**: Unable to submit an absolutely no help on email or AI assistance now I'm behind or late it will not let me submit > > Overall experience is poor if you can't get a simple submission error solved. Tried email several times, asked AI several times and now it's been a week and I cannot solve the issue. That puts my situation in a bind. ----- ### "Tax1099 - Probably the worst, buggiest, most frustrating, and financially damaging company I've ever worked with" — 1.0/5 > **Gabriel** | *17 December 2024* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: It's able to handle W9 requests and 1099 generation, submission and distribution all in one platform > > **Cons**: It's the most unreliable and buggy system I've ever used and only seems to be getting worse. > > IMPORTANT - Please read the \#\# SERIOUS FINANCIAL PROBLEMS \#\# at the bottom as that is the most important thing. ------------- I've been using tax1099 for nearly 10 years now and I've hated every minute of it. I tried finding a replacement years ago but was not able to find viable replacements that could do everything we needed in one place at a reasonable price. However, that was a terrible mistake because it's ended up costing me A LOT MORE MONEY sticking with tax1099. Here are a few highlights of the problems I've had with Tax1099: ------------------------ \#\# REMARKABLY BUGGY \#\# Nearly every day I use it I see a new bug or issue. I have to spend so much time checking and double checking everything it does. Here are a few of the current bugs: \* CAN'T LOGIN \>\> I work late at night and for the last 3 weeks, I've been unable to login in the middle of the night. I just get redirected to the homepage \* ADDRESS VALIDATION BUG \>\> Address validation wasn't working at all, just hangs. It was like this for months. They finally fixed it and now if I do an address validation at the same time while creating a new recipient record, it will move the Address line info to Ste/Apt/Bld line. I have to manually fix it each time. \* TIN MATCHING DOESN'T WORK \>\> "Real-time" TIN match requests frequently just hang and never return a result. I have to wait 1-2 days for the results to appear but only after receiving dozens of emails saying my TIN match results for BLANK are ready. \* NOBODY ON LIVE CHAT SUPPORT \>\> Every time the real-time TIN match fails, I try contacting their live chat support to ask for help and to ask for a refund (because realtime TIN match costs $1/each vs. the $0.37 each for standard 1 day TIN matching) but not once in the last 3 months has anyone ever actually been on live chat to help, only the half-baked useless AI chatbot that keeps suggesting I read their support articles on "What is a W9?" \* TIN MATCH SEARCH DOESN'T WORK \>\> There is an option to let you view the results of tin matches by date range. This wasn't working for weeks but looks like they just fixed it.....yippee ------------------------ \#\# FRUSTRATING FORMS \#\# \* SSN/EIN FIELDS \>\> Their input fields for entering in info for new recipients is the worst I've ever seen in my entire 40 years of life. If you click on the SSN/EIN field, it puts the mouse where you clicked which could be at the 4th or 5th number. If you type from there, you run out of space. Every time you need to fill it out, you have to select the field then use your mouse to clicked over to the left until you are at the start. It's maddening when working with many records. \* ZIP CODE \>\> Same problem as EIN/SSN \* PHONE NUMBER \>\> This one is different. When you click on the field, it starts at the beginning but for some reason, the phone number field doesn't allow you to paste in a phone number. You have to manually type it out. All other forms let you paste in info. ------------------------ \#\# OTHER COMMON ISSUES \#\# Every year in January the site is notoriously unreliable. They know every year people file 1099s in January but in the last 10+ years I've been using them, like clockwork their site frequently crashes or stops responding in January, especially the last 2 weeks of January. ------------------------ \#\# SERIOUS FINANCIAL PROBLEMS - $70K IRS CIVIL PENALTY \#\# Back in 2015 while uploading our records for 1099 generation, their site crashed. Didn't think much of it because it happened all the time. This time it was down for 2 days. After it came back online, I uploaded again and submitted the 1099 report. 5 years later, I got a letter for the IRS telling them I owed them nearly $70,000 in penalties for invalid 1099s that failed TIN matching. That was strange because every single record we add goes through TIN matching when we add them. Well turns out when their site crashed, they must have restored it from a backup or something and all of our 2800 recipient records got corrupted with Business Name being put as First name, First name becoming Last name, Last name becoming business name. As a result, every single 1099 we had issued over the following 5 years failed TIN. We've been battling this with the IRS for 4 years now trying to work this out with the IRS. Since we still have all of the original records, we've been arguing to please let us resubmit and waive fees. Thanks to a recent Tax1099 screw up again, A REALLY BIG ONE with the Social Security Administration, we were just told that the IRS may agree finally to waive fees. See below for SSA story. Even if they waive the penalties, we are still nearly $35,000 in the hole in legal fees so far. \#\# SOCIAL SECURITY ADMINISTRATION PROBLEM \#\# Out of space for review so short of it is W2s submitted for our employees in 2023 were messed up, SSA sent us a letter, Tax1099 acknowledged the problem, SSA just sent new letter saying they no longer accept Tax1099 W2 submission\! haha. WOW\!\!\! ----- ### "DO NOT RECOMMEND\! NO HELP\! SOFTWARE UI ISSUES\! No acknowledgement. Ignores responses to requests for video evidence of issue." — 1.0/5 > **Michelle** | *10 May 2024* | Information Services | Recommendation rating: 0.0/10 > > **Pros**: When I first tried to use it, it seemed simple. > > **Cons**: The belief I would be saving money. The UI issue that caused me to pay for duplicate submissions. Ten days of a status that seems to be an issue on their end but they are blaming the IRS. Customer service lack of response. Lack of accountability. Customer service refusal to address the refund of the issues from the UI even after submitting video evidence several times and not being acknowledged. The broken Modern view that caused me to pay for new submissions because clicking edit didn't take me to edit, but to a new form, that they made me pay for (prior to knowing there was a classic view, that worked appropriately) > > On April 30, 2024 I decided to try Tax1099 to get my taxes that weren't received by mail, submitted. It is May 10, 2024 and 8 of 20 submissions are marked as Submitted instead of either rejected or approved by the IRS. They keep telling me they are looking into it and then ignoring most of my emails. Their software has a modern view and a classic view. My first experience was a bunch of returned submissions from the IRS due to small processing, like putting breakdowns per month for under $2500 on a 941 when it's only supposed to be for $2500 and over. And a checkmark not being selected. Thus began the process of submitting 20 tax returns. My first experience was to attempt to resubmit in Modern view. I was not given the option to edit the forms as I had seen before and wasn't sure why, so I then completed the new form it gave me when I clicked edit, thinking that was what I had to do. I completed and submitted and was recharged for two of those submissions. I then found classic view and it was allowing the edit and resubmit without being recharged. The software broke. I was asked to send video screenshots of my experience ( I have background in IT so this was understandable )and those were never addressed. I kept getting told they forwarded it to the right team. I have yet to still have anyone at all in any of the emails address my request for refund of both items that the software didn't allow me to follow proper procedure for, thus recharging me. And at that time, I was a new user and didn't know what was happening. The two new submissions were accepted immediately, therefore the ones that the originally charged me for are invalid now, and it was a software issue that caused the problem. I should have a refund. NOW TO THE BIGGER ISSUE: I still have 8 submissions that are marked as Submitted meaning the IRS has done nothing with them. They are, I'm sure, stuck in some queue on Tax1099 side, but show as waiting for the IRS. I believe this because all of my other resubmissions that have been done, 12 of them now, have been accepted or rejected in hours. It is now 10 days. Because they have ignored and not addressed, nor taken accountability for the issues described above, as well as not acknowledged receipt of video evidence of the issue, I haven't even brought up the solution of refunding me the 8 and allowing me to submit them as new filings since the others appear to be stuck. IT IS OVER TEN DAYS WITH NO RESOLUTION\! I have not called the IRS to complain yet about the service yet but I will be if it isn't fixed soon. This is causing my business to have even more costs building. This was supposed to make things easier and more guaranteed to be received at the IRS over the USPS and instead here I am waiting for almost 2 weeks for no resolution to ANY of my issues I have faced. ----- ### "Must try this for tax needs" — 5.0/5 > **Gretchen** | *8 May 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I like how easy it is to use and how there is safe storage for my documents. > > **Cons**: I have not had any issues using tax 1099. I like it. > > I have not had any bad experience, easy to use from the first day I tried it ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.com.sg/software/178110/tax1099-com?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/178110/tax1099-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data