---
description: Get detailed information about CareStack and how it can help you meet your business needs. Learn more about CareStack price, benefits, and disadvantages for businesses in Singapore.
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title: CareStack Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Dental Software](/directory/20027/dental/software) > [CareStack](/software/176206/carestack)

# CareStack

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> Cloud-Based, Online Dental Practice Management Software
> 
> Verdict: Rated **4.8/5** by 217 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CareStack?

Multi-site Group Dental Practices, DSOs, Solo Practices and Startups in US.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 217 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CareStack
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$698.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: CareStack clients are billed on the basis of the number of users with active logins. Contact CareStack for more information on pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Management
- Billing & Invoicing
- Charting
- Claims Management
- Client Management
- Confirmations/Reminders
- Imaging and X-rays
- Medical Billing
- Multi-Location
- Patient Records Management
- Progress Notes
- Records Management
- Treatment Planning

## Integrations (9 total)

- Apteryx XVWeb
- Birdeye
- DoseSpot
- LogMeIn
- Overjet
- Plivo
- RingCX
- SOTA Cloud
- SWELLEnterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Dental Software](https://www.capterra.com.sg/directory/20027/dental/software)

## Related Categories

- [Dental Software](https://www.capterra.com.sg/directory/20027/dental/software)
- [Dental Charting Software](https://www.capterra.com.sg/directory/31260/dental-charting/software)

## Alternatives

1. [Adit](https://www.capterra.com.sg/software/208534/adit) — 4.7/5 (299 reviews)
2. [Curve Dental](https://www.capterra.com.sg/software/98688/curve-dental-hero) — 4.4/5 (285 reviews)
3. [BestoSys](https://www.capterra.com.sg/software/144398/bestosys) — 4.8/5 (293 reviews)
4. [Practice-Web](https://www.capterra.com.sg/software/48192/practice-web-dental) — 4.9/5 (115 reviews)
5. [ABELDent](https://www.capterra.com.sg/software/60250/abeldent) — 4.7/5 (112 reviews)

## Reviews

### "CareStack AAD" — 5.0/5

> **Lucas** | *8 August 2026* | Cosmetics | Recommendation rating: 7.0/10
> 
> **Pros**: I have had a very positive experience using this dental software for notes, charting, and managing patient information. One of the biggest advantages is how easy it makes documenting appointments and keeping patient records organized. The charting features are straightforward to use, which allows information to be entered quickly and accurately without making the process feel complicated.&#10;&#10;Another major benefit is how the software helps streamline the overall workflow of the dental office. Having patient information, treatment notes, dental charts, and other important records all in one place makes it easier for the dental team to stay organized and communicate with one another. It also makes it simple to review a patient's history and previous treatment before or during an appointment.&#10;&#10;The software is especially helpful for dental assistants because it makes taking notes and updating charts more efficient. Overall, it is user-friendly, organized, and helps save time while maintaining accurate patient documentation. I would recommend it to dental offices looking for a reliable and efficient way to manage their clinical notes and charting.
> 
> **Cons**: One of the main setbacks of this dental software is that the charting and note-taking features can sometimes feel confusing and time-consuming to learn. There are a lot of different sections, options, and steps to complete, which can make entering notes more difficult than it needs to be, especially for someone who is new to the system. It can also take several clicks to document information that could be entered more quickly with a simpler layout. Another issue is that navigating between different parts of a patient’s chart can sometimes be inconvenient, making it harder to quickly find specific information during a busy appointment. Overall, while the software has useful features, the charting and documentation process could be more user-friendly, streamlined, and efficient.
> 
> Easy charting and useful features, but navigation can be confusing and time-consuming to learn in the early stages.

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### "Excellent dental software" — 5.0/5

> **Jennifer** | *15 May 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about CareStack is how everything is integrated into one cloud-based platform. It makes scheduling, billing, insurance verification, patient communication, and reporting much more organized and accessible from anywhere. The automation tools and real-time reporting help improve efficiency, while the cloud system reduces IT issues and makes daily workflows easier to manage. It’s especially helpful for practices looking to streamline operations and grow efficiently.
> 
> **Cons**: My least favorite thing about CareStack is that some workflows can feel overly complicated and require too many clicks, especially for ERA processing, insurance tasks, and certain clinical functions. While the software is powerful and feature-rich, there can be a steep learning curve for new staff, and some daily tasks are not as intuitive or fast as other dental systems. However, its cloud-based features, reporting tools, and overall integration still make it a strong platform for managing a modern dental practice.
> 
> CareStack is often described as a powerful, all-in-one system that improves organization and scalability, but it may require adjustment time and patience before teams feel fully comfortable with its workflow.

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### "Carestack Review" — 3.0/5

> **Autumn** | *9 September 2024* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: If I have an issue, they try every way possible to fix it immediately.
> 
> **Cons**: Very difficult to understand in the beginning. Too many steps to do one thing.
> 
> It has been a long process for sure. I would not do it again if I had a choice.

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### "Great All-in-One Secure Platform" — 5.0/5

> **Charles** | *8 May 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Once we pushed through the difficult onboarding phase and really started learning the platform, we began to see why so many growing practices are moving to CareStack. The reporting, insurance workflows, patient communication tools, analytics, customization, and overall integration of everything into one system have significantly improved our efficiency and visibility across the practice. We continue to discover new tools and workflows that help us improve every day.
> 
> **Cons**: Click redundancy and Implementation. After many years on Eaglesoft, making the switch to CareStack was a huge decision for our practice and honestly, not always an easy one. The implementation and live launch were definitely rocky at times, and there were days where we questioned if we made the right move. Like many others have mentioned in reviews, there is absolutely a learning curve when transitioning into such a robust, all-in-one cloud-based system.
> 
> The biggest reason we stayed with CareStack and what truly made the difference for us was our CSM, Brandy. She has been absolutely wonderful throughout this process and truly became the make-or-break factor in helping us get the software working for our office. Having someone responsive, knowledgeable, patient, and genuinely invested in our success made all the difference during the challenging moments. While it was definitely a bumpy ride some days, we are genuinely happy we made the switch from Eaglesoft to CareStack and are excited to continue enhancing our systems and processes to fully take advantage of everything the platform can do for our practice.

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### "In the End CareStack is a Win\!" — 5.0/5

> **Michelle** | *30 April 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The biggest win is having everything in one place. Scheduling, charting, notes, billing, patient texts/emails…it’s all integrated, which has definitely helped our workflow and cut down on juggling multiple systems. The reporting side is honestly one of the best parts. It’s super easy to track metrics, and we’ve seen real improvements in our numbers, especially with AR’s, and treatment acceptance has improved too.
> 
> **Cons**: That said, it’s not the easiest system to learn. Implementation did not provide a great foundation for success. Better training before going live is highly recommended. There’s definitely a learning curve, and some tasks feel like they take more clicks than they should. The customization is nice, but having multiple ways to do the same thing can be confusing when you’re still trying to get the hang of it. It can also feel a little cluttered at times.
> 
> At the end of the day, CareStack is a really powerful tool and great for a growing practice, you just have to be ready to put in the time upfront to learn it and set things up the right way. I have to call out our Customer Support Manager, because that’s been a game changer for us. Brandy has been amazing. She is always super responsive, knows her stuff, and just has a way of calming everything down when things feel chaotic. There were times we were seriously frustrated, and she jumped in and fixed things in minutes. If we had her during implementation, it would’ve saved us a ton of stress. Carestack needs to do a better job of making sure their clients have a strong support team like Brandy during implementation instead of after going live to make sure you are set up for success.

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