Who Uses This Software?

Healthcare, Manufacturing, Non-Profits, Financial / Banking, Law, Construction, Utility, Retail, Freight / Transportation Institutions - Anyone who has a group of individuals who need to be notified.

Average Ratings

5 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features 5 / 5
  • Value for Money 5 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • AlertMedia
  • https://www.alertmedia.com
  • Founded 2013

About AlertMedia

AlertMedia is the world's leading emergency communication software. Our two-way messaging system and monitoring services help keep your people safe, informed, and connected through all phases of an emergency. Streamline notifications across all devices with our intuitive, easy-to-use interface. Onboarding is quick and painless and our stellar customer support is available 24/7.

329597

AlertMedia Features

  • Contact Management
  • Geo Targeting
  • Mass Notifications
  • Scenario Planning
  • Templates
  • Two-Way Communication
  • Activity/News Feed
  • Audio / Video Conferencing
  • Blogs
  • Chat / Messaging
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Knowledge Management
  • Newsletter Management
  • Surveys & Feedback
  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony
  • A/B Testing
  • Analytics
  • Campaign Segmentation
  • Contextual Targeting
  • Device Targeting
  • Expiry Notifications
  • Geo Targeting
  • Mobile Notifications
  • Notification Scheduling
  • Visual Notifications
  • Web Notifications

AlertMedia Most Helpful Reviews

Excellent Software, a Must Have Product

Reviewed on 23/04/2019
Chantay M.
Corporate Director, Marketing, Communications & Public Relations
Hospital & Health Care, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Alertmedia allows use to speak to the masses and respond accordingly when we believe we haven't reached a full cohort of employees. It's a critical part of our communications that has helped us to gain the trust of employees and the build the credibility we needed internally. The goal now is to use it far more to communicate our pressing communications needs.

Pros: Alertmedia is intuitive, captures real time key performance indicators, and provides all the functionalities we need in an emergency software. The layout is clean and the instructions are clear. It's hard to make a mistake. It's as if the systems was built to catch errors, allowing users to forge through during an emergency or crisis with ease.

Cons: There are no cons to report at this time.

Vendor Response

by Alert Media on 29/04/2019

Thank you so much for your review! We are happy to hear you have had a positive experience with us.

Easy to use!

Reviewed on 22/04/2019
Nicole A.
Accounting Specialist
Biotechnology, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Living in Florida, we have many hurricanes in our summer/fall months.. so we now have an easy-to-use system that allows us to alert employees when a threatening storm is in our area. We want to keep our employees safe, and this is the best system to do it!

Pros: The software is extremely user friendly. As the administrative user, I appreciate step by step directions when uploading the new employees into the system, It only took me a matter of minutes!

Cons: Would like it to alert the admin users ahead of time if a bad storm is in the area.. is that possible?

Vendor Response

by Alert Media on 25/04/2019

Thank you for sharing your experience! AlertMedia can absolutely alert you of weather in your area.
We will have your customer success manager reach out right away to help you subscribe to weather alerts!

Great Product

Reviewed on 23/04/2019
Alexis A.
Life Safety Officer
Hospital & Health Care, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Alertmedia has been great overall. The product is great and support team rep is always very helpful

Pros: I like that the software works perfectly for its purpose

Cons: Not being able to group different departments with in our account

Vendor Response

by Alert Media on 03/05/2019

Thank you so much for taking the time to share your review. We're glad to hear the software works well for you! We can definitely help you setup dynamic groups within your account. Your Customer Success Manager will be in touch today to help you get this setup!

They deliver what they promise

Reviewed on 01/05/2019
Verified Reviewer
IT Director
Nonprofit Organization Management, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It is easy to set up and easy to use. We have it sync'ed with Active Directory so the recipients of the messages we send are always fresh. It works flawlessly on all platforms. Our customer support specialist is always available to give us a hand, whether it is figuring out something we've done wrong (it happens) or fixing something that has gone wrong (hey, that happens sometimes too).

Cons: there is nothing I did not like about this software. It sounds like I'm a shill, but honestly, I'm a real customer.

Vendor Response

by Alert Media on 02/05/2019

Thank you so much for taking the time to review us. We are glad to hear you have had a positive experience!

Outstanding product - does exactly what they say it does

Reviewed on 21/04/2019
Tim D.
Sr. Director, Site Operations
Pharmaceuticals, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have the system in place specifically for emergency announcements - the hope is that we don't need to use it at all, but in the single event we did need it (flooding in our area), it worked perfectly

Pros: Very easy to use and understand.
Mobile app is fantastic
support is fast and easy
integration with our system of record was a snap

Cons: Nothing. It's fantastic, as is the team behind it.

Vendor Response

by Alert Media on 24/04/2019

Thank you so much for your review. We are happy to hear that you have had a positive experience with us!

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