---
description: Get detailed information about Touchpoint MX and how it can help you meet your business needs. Learn more about Touchpoint MX price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Touchpoint MX Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Touchpoint MX](/software/175812/touchpoint-mx)

# Touchpoint MX

Canonical: https://www.capterra.com.sg/software/175812/touchpoint-mx

> Touchpoint MX is a Kiwi-built marketing automation platform that unites email, SMS, surveys, and loyalty.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Touchpoint MX?

Suited for SMBs and enterprises in banking, insurance, utilities, retail, real estate, and eCommerce. Touchpoint MX is ISO 27001 certified, ensuring secure, compliant automation.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Touchpoint Group
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Customized packages \& solutions available to suit business needs. Pricing information is provided by Touchpoint Group.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand

## Features

- A/B Testing
- Activity Dashboard
- CRM
- Campaign Analytics
- Campaign Management
- Data Import/Export
- Drip Campaigns
- Email Marketing
- Email Tracking
- Engagement Tracking
- Landing Pages/Web Forms
- Lead Management
- Lead Qualification
- Loyalty Program
- Marketing Automation
- Multi-Channel Marketing
- ROI Tracking
- Segmentation
- Template Management
- Website Visitor Tracking

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.com.sg/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.com.sg/directory/6/marketing-automation/software)
- [Customer Loyalty Software](https://www.capterra.com.sg/directory/10031/customer-loyalty/software)
- [Email Marketing Software](https://www.capterra.com.sg/directory/30013/email-marketing/software)
- [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software)
- [Customer Engagement Software](https://www.capterra.com.sg/directory/30906/customer-engagement/software)

## Alternatives

1. [Systeme.io](https://www.capterra.com.sg/software/198994/systeme) — 4.8/5 (2126 reviews)
2. [ActiveCampaign](https://www.capterra.com.sg/software/79367/activecampaign) — 4.6/5 (2561 reviews)
3. [Brevo](https://www.capterra.com.sg/software/132996/brevo) — 4.6/5 (3408 reviews)
4. [MailerLite](https://www.capterra.com.sg/software/136603/mailerlite) — 4.7/5 (2256 reviews)
5. [Mailchimp](https://www.capterra.com.sg/software/110228/mailchimp) — 4.5/5 (17572 reviews)

## Reviews

### "Reliable and Innovative" — 5.0/5

> **Nicky** | *21 August 2025* | Consumer Electronics | Recommendation rating: 10.0/10
> 
> **Pros**: The team is super responsive (Thanks \[sensitive content hidden\]) and approachable - always quick to answer questions and work through resolving issues. They are great at breaking down complex marketing tech into a simplified, user friendly solution. The team is flexible and willing to tailor strategies to suit business needs whist always being professional and reliable - you can count on achieving results, everytime.
> 
> **Cons**: Some of the tech and reporting dashboards can feel a little overwhelming at first (but in saying this, the team is great at walking you through it) and as with premium services there is investment required, but after working with them on a few different occasions the value delivered makes it worthwhile.
> 
> Working with Touchpoint MX has been really positive. They bring both professionalism and a human touch, making the partnership feel collaborative rather than transactional. Their ability to simplify marketing technology while delivering strong results makes them a standout choice in the NZ market. I’d happily recommend them to other businesses looking for a reliable and innovative partner.

-----

### "Great platform and extremely easy to use + Outstanding customer support - Highly Recommend it." — 5.0/5

> **Shehan** | *10 September 2018* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The Touchpoint Group have been an absolute pleasure to work with. They have been open and honest and always think with a collaborative customer-centric focus in mind. It has been a pleasure working with Touchpoint Group to solve any issues with no runaround or hidden agenda's. 

For a full suite of digital marketing options and a responsive team, look no further than the Touchpoint Group. 

They are a true omnichannel platform that takes valuable customers on a segmented and personalised journey through email, SMS to mobile. They are also experts in Digital Survey's, Gamification, Employee promotions and Loyalty programs.

 It is fantastic to have a single view of the customer and their behaviours so we can market off the back of that so the message has true meaning.
> 
> **Cons**: Nothing at this stage -  Much of the feedback that has been provided have been implemented into the platform or included within the road map.
> 
> As it is SaaS, the software is always ready for action. Simple and easy to use. Always in the forefront of collaborative customer engagement and team is always ready to help which is extremely important to us.

-----

### "Touchpoint MX" — 4.0/5

> **Mamady** | *19 September 2022* | Mining & Metals | Recommendation rating: 9.0/10
> 
> **Pros**: their ability to send multiple messages at once
> 
> **Cons**: Sometimes emails take a long time to be delivered

## Links

- [View on Capterra](https://www.capterra.com.sg/software/175812/touchpoint-mx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/232923/Touchpoint-MX/> |
| en-AE | <https://www.capterra.ae/software/175812/touchpoint-mx> |
| en-AU | <https://www.capterra.com.au/software/175812/touchpoint-mx> |
| en-CA | <https://www.capterra.ca/software/175812/touchpoint-mx> |
| en-GB | <https://www.capterra.co.uk/software/175812/touchpoint-mx> |
| en-IE | <https://www.capterra.ie/software/175812/touchpoint-mx> |
| en-IL | <https://www.capterra.co.il/software/175812/touchpoint-mx> |
| en-IN | <https://www.capterra.in/software/175812/touchpoint-mx> |
| en-NZ | <https://www.capterra.co.nz/software/175812/touchpoint-mx> |
| en-SG | <https://www.capterra.com.sg/software/175812/touchpoint-mx> |
| en-ZA | <https://www.capterra.co.za/software/175812/touchpoint-mx> |

-----

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