Trainual
by Trainual
Who Uses Trainual?
We help small and growing businesses build better training manuals so they can systematize their business, scale their processes, and empower their people.
What Is Trainual?
Simple, scalable online training manuals for fast-growing businesses. Document process, policies, role, and responsibility in one place, then automate onboarding and training, while building a foundation to scale faster. Perfect for businesses with 10-500+ employees eager to document systems and processes, define step-by-step workflows, eliminate grey area between roles, and ensure that training happens consistently, every time.
Trainual Details
Trainual
https://trainual.com
Founded 2018
Trainual Pricing Overview
Trainual does not have a free version but does offer a free trial. Trainual paid version starts at US$99.00/month.
Starting Price
US$99.00/month
Pricing Details
Simple flat-rate packages for your whole team. No per-user fees.
Free Version
No
Free Trial
Yes
Deployment
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Training
Live Online
Webinars
Documentation
Support
24/7 (Live Rep)
Business Hours
Online
Trainual Features
Alternative Products
Trainual Reviews
Showing 5 of 149 reviews
Maggie D.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/05/2019
"Best Decision we have made this year!"
Comments:
Using Trainual we are able to organize the content with have and share it consistently with our associates
at all properties.
Pros: Trainual is simple, user-friendly and fits our business needs perfectly. We are in the process of switching over from training our teams inconsistently to organizing and standardizing our processes with Trainual and we couldn't be more pleased with the product and service.
Cons: We need more "getting started" support - starting with a blank platform is a bit overwhelming.
Vendor Response
by Trainual on 03/06/2019
Thanks for the review, Maggie! Our L&D Lead will be happy to help you with onboarding. Just email [email protected] with any questions.?
- Reviewer Source
- Reviewed on 20/05/2019
Verified Reviewer
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/05/2019
"Just what our company needed!"
Comments: Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.
Pros: Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.
Cons: There are no cons that I have been able to find.
Vendor Response
by Trainual on 21/05/2019
Thanks for the review -- Happy we were able to help get your team up to speed!
- Reviewer Source
- Reviewed on 20/05/2019
Matt L.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 13/05/2020
"Game Changing Training "
Comments: Trainual has been the most valuable addition we've made to our franchise network in the past year. I recommend it often.
Pros: The Trainual platform is easy to use and has allowed us to scale our growth that would have been impossible with traditional training systems.
Cons: We need better testing and certification options. The testing isn't robust enough. Users need certifications to show they've achieved a certain level. This is important for motivation. It seems like an easy add that would add a lot of value. We're currently looking for testing and certification solutions from 3rd parties, but Trainual should be able to provide them quite easily.
Vendor Response
by Trainual on 03/06/2020
Hey Matt, we're super pleased to hear we've helped you scale and grow your employees! I've actually gone through and added a feature request for certificates based on completion rate. We'll send over an update as soon as this becomes available.
- Reviewer Source
- Reviewed on 13/05/2020
Michael C.
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Overall Rating3/5
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Ease of Use3/5
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Features & Functionality3/5
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Customer Support1/5
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Value for Money1/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 10/03/2020
"Don't sign up for the free trial"
Comments: Really disappointed. We had high hopes.
Pros: We didn't have enough time in one week to take advantage of the software. We did find the software very expensive for what it was, and the page loads were very slow, but we also wanted more time to review before committing to what we saw as high monthly fees.
Cons: When I went to cancel the free trial, it was very difficult. I was forced to go through a customer service rep - by the time I managed to cancel, our free trial had ended and our credit card had been charged. I felt deceived. If this experience was better, I would have been more likely to consider them again in the future - we are now looking elsewhere. The customer experience after-the-fact was not a good one.
- Reviewer Source
- Reviewed on 10/03/2020
Lynette G.
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Overall Rating4/5
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Ease of Use4/5
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Features & Functionality2/5
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Customer Support3/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 13/06/2020
"Great system"
Comments: Trainual solves almost all of our onboarding dilemmas, and the library of templates gets you going quickly.
Pros:
The system looks utterly professional and modern with a clean, uncluttered UI, its the main reason we are selecting this product. Once customised with our branding it looked and felt like our own platform.
The website is responsive and its great that its available as a downloadable app and mobi site. The price is reasonable and flexible according to user numbers, and has a monthly payment option as opposed to a lot of other LMS systems requiring annual upfront payment.
Cons: Its disappointing that the LMS is not SCORM compliant or supportive of adding external course material. The content tools require expanding, colour fonts and custom backgrounds etc. If you are going to limit the instructor to compiling courses to using your own content tools only it has to sufficiently expansive to make your courses appealing. Gifs are not totally appropriate for a lot of courses while obviously a nice differentiator. Creativity is therefore limiting. I would like to also see that you are able to upload videos directly from your device, as opposed to being forced to using YouTube videos which looks less than professional.
Vendor Response
by Trainual on 19/06/2020
Hi Lynette! Thank you so much for leaving your candid feedback of Trainual. We are delighted to hear that you like our UI and prebuilt templates.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 13/06/2020
