Trainual

Who Uses Trainual?

We help small and growing businesses build better training manuals so they can systematize their business, scale their processes, and empower their people.

What Is Trainual?

Simple, scalable online training manuals for fast-growing businesses. Document process, policies, role, and responsibility in one place, then automate onboarding and training, while building a foundation to scale faster. Perfect for businesses with 10-500+ employees eager to document systems and processes, define step-by-step workflows, eliminate grey area between roles, and ensure that training happens consistently, every time.

Trainual Details

Trainual

https://trainual.com

Founded 2018

Trainual video
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Trainual pricing overview

Trainual does not have a free version but does offer a free trial. Trainual paid version starts at US$99.00/month.


Starting Price

US$99.00/month

Pricing Details

Simple flat-rate packages for your whole team. No per-user fees.

Free Version

No

Free Trial

Yes

Trainual deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Live Online
  • Webinars
  • Documentation

Trainual Features

  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management

View full list of Business Process Management Software

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

View full list of Knowledge Management Software

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Corporate/Business
  • Gamification
  • Learner Portal
  • Mobile Learning
  • SCORM Compliance
  • Synchronous Learning
  • Video Conferencing
  • eCommerce
  • eLearning Companies

View full list of Learning Management Systems

  • Academic / Education
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Content Management
  • Corporate / Business
  • Employee Training
  • Engagement Monitoring
  • Gamification
  • Media Management
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Training Companies
  • Video Conferencing
  • Virtual Classroom
  • eCommerce

View full list of Mobile Learning Tools

  • Document Management
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Job Description Management
  • Orientation Workflow Management
  • Self Service Portal
  • Task Management
  • Training Management

View full list of Onboarding Software

  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat

View full list of Productivity Software

  • Collaboration
  • Electronic Signature
  • Employee Activity Monitoring
  • Live Chat
  • Meeting Management
  • Remote Access
  • Remote Support
  • Softphone
  • Task Management
  • Time Zone Tracking
  • Video Chat
  • Web Conferencing

View full list of Remote Work Software

  • Activity/News Feed
  • Alerts/Notifications
  • Audio Calls
  • Discussion Threads
  • File Sharing
  • Mobile Access
  • Real-time Chat
  • Search
  • Surveys & Feedback
  • Task Management
  • Third Party Integration
  • Video Conferencing

View full list of Team Communication Software

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies
  • eCommerce

View full list of Training Software

Trainual Alternatives

More Trainual alternatives

Trainual Reviews

Read all reviews

Overall rating

4.8/5

Average score

Ease of Use 4.7
Customer Service 4.8
Features 4.6
Value for Money 4.7

Review software

Share your experiences with other software buyers.

Write a Review!
Sarah H.
Co-Founder, Co-Host
Real Estate, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/10/2018

"So far so good!"

Comments: Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.

Pros: It's simple, pretty, and functional. No real complaints.

Cons: There are some nitpicky features and functions that I wish were available or that don't work quite the way I'd want them to. The search functionality gets on my nerves sometimes as it seems to load exactly the search result I'm looking for immediately but then a second later SEVERAL results load and the one I actually want (that's most relevant) jumps further down the list. If you are a speedy clicker and try to click it before the rest of the search results load (like me), it will take you to something completely different as the rest of the results will load right as you click. I do like that it *has* search functionality and when we have had to make wide-sweeping changes it is really nice to be able to hit the enter key and see not just results in whatever category you're in but in every aspect of your company. We have used other comparable software in the past and have never had true search functionality like this before.

Vendor Response

by Trainual on 19/10/2018

Thanks so much for the great feedback, Sarah! I will be sure to pass this along to our product team.

  • Reviewer Source 
  • Reviewed on 11/10/2018
Verified Reviewer
Manager
Marketing & Advertising, 501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/05/2019

"Just what our company needed!"

Comments: Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.

Pros: Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.

Cons: There are no cons that I have been able to find.

Vendor Response

by Trainual on 21/05/2019

Thanks for the review -- Happy we were able to help get your team up to speed!

  • Reviewer Source 
  • Reviewed on 20/05/2019
Malyn B.
Owner Operator
Food & Beverages, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/12/2020

"Great must-have tool with room to grow"

Comments: Overall, I love Trainual's software and who they are as a company. They have a good product. Although it may be missing some things, those are things they are working on. They provide great resources for business owners and managers. I love the videos, webinars, articles, whatever it is that they put out there. It is always GOLD! And not to mention, very relevant.

Pros: I love how easy it is to use. They come out continuously with updates that help the ease of use, I think. I like the option of incorporating tests/quizzes. It's easy to add in different media formats as well.

Cons: Trainual has great bones and structure. They are constantly evolving and implementing improvements which I appreciate, however, I do wish for a more complex or more functions in the testing/quizzes and a way to organize topics into Categories or Folders (which I know is something they are working on).

Vendor Response

by Trainual on 04/12/2020

Hi Malyn! Thanks for sharing your Trainual experience with us. We appreciate your feedback about adding more complex functions to the test feature, and rest assured it's something we are working on! We're thrilled that you're enjoying the software so far and we truly appreciate your kind words. Please feel free to reach out if you have any additional feedback or questions - we'd love to hear from you.

  • Reviewer Source 
  • Reviewed on 01/12/2020
Michael C.
General Manager
Construction, 11-50 Employees
Used the Software for: Free Trial
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 10/03/2020

"Don't sign up for the free trial"

Comments: Really disappointed. We had high hopes.

Pros: We didn't have enough time in one week to take advantage of the software. We did find the software very expensive for what it was, and the page loads were very slow, but we also wanted more time to review before committing to what we saw as high monthly fees.

Cons: When I went to cancel the free trial, it was very difficult. I was forced to go through a customer service rep - by the time I managed to cancel, our free trial had ended and our credit card had been charged. I felt deceived. If this experience was better, I would have been more likely to consider them again in the future - we are now looking elsewhere. The customer experience after-the-fact was not a good one.

  • Reviewer Source 
  • Reviewed on 10/03/2020
Stephanie G.
Negotiation Specialist
Insurance, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 17/11/2020

"Excellent Product to help Organize information and small businesses"

Comments: It's been a great tool and time saver.

Pros: How it organizes information easily and tracks whether users have gone through material.

Cons: I wish there was a way to set up a billboard with information we can put info into so that we could easily have access without clicks into things that we can see at all times.

Vendor Response

by Trainual on 19/11/2020

Hi Stephanie! Thank you for sharing your thoughtful feedback. We'll be sure to pass along your comments about a Bulletin/Billboard feature have you experimented with Forums? That might do the trick! Please feel free to let us know if you have any other questions or feedback.

  • Reviewer Source 
  • Reviewed on 17/11/2020