QuickBooks Payroll

QuickBooks Payroll

What Is QuickBooks Payroll?

QuickBooks Payroll is a payroll provider for small businesses. We help 1.4 million of them do payroll and file taxes, and we offer a No-Penalty Guarantee: well file your tax forms and payments, resolve filing errors, and pay any penalty fees for which we are responsible, as well as represent you and resolve any payroll tax issues with the IRS. Additionally, we provide US-based, live-support experts to assist you in getting your payroll set up correctly on the first try.

Who Uses QuickBooks Payroll?

QuickBooks Payroll is a payroll provider for small businesses - we help 1.4 million of them do payroll and file taxes. With also offer access to health benefits, workers compensation, and more.

QuickBooks Payroll video
QuickBooks Payroll Software - Employee Payroll List QuickBooks Payroll Software - Payroll Dispersement QuickBooks Payroll Software - Tax View QuickBooks Payroll Software - Mobile View

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Reviews of QuickBooks Payroll

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.3
Features
4.5
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Leilani
Leilani
Student in US
Verified LinkedIn User
Accounting, Self Employed
Used the Software for: 1+ year
Reviewer Source

Quickbooks Review

5.0 10 months ago

Comments: I love using Quickbooks and will continue to utilize its software.

Pros:

what i liked most about Quickbooks is that i can easily track and organize transactions, manage and organize expenses from anywhere, quickly reconcile your accounts and gain control of your cash flow.

Cons:

Theres nothing i disliked about the software.

Samantha
HR Director in US
Consumer Goods, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Overall A Good Payroll Software for Small Businesses

5.0 2 weeks ago New

Pros:

Very easy to use for both the employer and employees. You can add different admin users along with changing access, if some admins don't need access to everything. It is very user friendly and walks you through step by step on each and every part of the payroll process. This is the first software I ever used when starting in the payroll department, and had 0% training on it. I was able to navigate my way through it with no help.

Cons:

The direct deposit limit is what made me change payroll software. I could not pay all of my employees via direct deposit because of the limit they had on our account.

Karyn
Karyn
Accountant in US
Verified LinkedIn User
Accounting, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

If you want to waste hours trying to find someone to actually solve a problem

1.0 last month New

Comments: Dreadful.

Pros:

Payments are made. Nothing else is appealing.

Cons:

Getting through the phone tree to speak with a person is a near impossibility and then when you do you are connected with someone on their first day on the job with an accent so thick it hampers the ability to communicate because account numbers are misheard. They serve as a middle man between you and the tech team and literally never know how to help. I have multiple clients with this company's various versions of payroll and not once have I ever gotten someone on the phone quickly who is able to help resolve an issue easily. I dread this company and can't wait until a competitor replaces all of their products. I've worked with Quickbooks for 20 years and the company has gone downhill rapidly. Fix your customer service!

Mary
Executive Assistant in US
Food & Beverages, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Quickbooks Payroll

4.0 2 weeks ago New

Comments: The ease-of-use, as far as processing payroll AND commissions due, was really great - it's user friendly,m easy to navigate, transparent.

Pros:

I liked the interface when running payroll - the way the program is setup when you are running payroll (and commissions), it allows you to pick and choose what is being paid. For example, if you pay Health Insurance stipend only once/month, you have the option to just "check the box" to add that to your paychecks that week.

Cons:

The way it was integrated into our main Quickbooks software, I was unable to use this on my MAC - I am only a MAC user and had to get a PC to use our main QB software, which included the payroll features as well. Not many other complaints though!

Mindy
CFO in US
Financial Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Accountant review of Quickbooks Payroll

4.0 3 weeks ago New

Pros:

Integrated well with Quickbooks online of course which was a perk.

Cons:

No reporting services were provided. I did all of the quarterly reporting and 1099s and W2s still. Now our current provider does that for us.