---
description: Get detailed information about Verint Appointment and Queuing Software and how it can help you meet your business needs. Learn more about Verint Appointment and Queuing Software price, benefits, and disadvantages for businesses in Singapore.
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title: Verint Appointment and Queuing Software Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# Verint Appointment and Queuing Software

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> Verint Appointment \& Queuing Software helps brands drive sales and deliver exceptional customer experience (CX).
> 
> Verdict: Rated **4.8/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Verint Appointment and Queuing Software?

Designed for retailers, retail banks, telecom brands, pharmacies, universities, luxury brands, healthcare providers, and service centers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 13 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Verint
- **Location**: Melville, US
- **Founded**: 2004

## Commercial Context

- **Pricing Details**: Please contact Verint directly for pricing details.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina and 142 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Client Database
- Collaboration Tools
- Communication Management
- Confirmations/Reminders
- Customer Database
- Customizable Branding
- Customizable Forms
- Email Reminders
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Mobile Access
- Multi-Location
- Online Booking
- Online Registration
- Promotions Management
- Public Waitlist
- Queue Management
- Real-Time Data
- Recurring Appointments
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Social Media Integration
- Sub-Task Management
- Surveys & Feedback
- Task Editing
- Third-Party Integrations
- Ticketing
- Visitor Registration
- Waiting Time Tracking
- Waitlist Status Tracking
- Website Integration
- Website Management

## Integrations (12 total)

- Adyen
- Amazon Chime
- Google Calendar
- Google Maps
- Microsoft Outlook
- Rotageek
- Salesforce Service Cloud
- Twilio
- Verint Workforce Management
- Vonage Business Communications
- WhatsApp
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Task Management Software](https://www.capterra.com.sg/directory/10030/task-management/software)

## Related Categories

- [Task Management Software](https://www.capterra.com.sg/directory/10030/task-management/software)
- [Event Management Software](https://www.capterra.com.sg/directory/20030/event-management/software)
- [Appointment Scheduling Software](https://www.capterra.com.sg/directory/30757/appointment-scheduling/software)
- [Event Booking Software](https://www.capterra.com.sg/directory/31009/event-booking/software)
- [Order Management Software](https://www.capterra.com.sg/directory/30225/order-management/software)

## Alternatives

1. [monday.com](https://www.capterra.com.sg/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [Trello](https://www.capterra.com.sg/software/1010321/trello) — 4.5/5 (23487 reviews)
3. [Wrike](https://www.capterra.com.sg/software/76113/wrike) — 4.4/5 (2887 reviews)
4. [Bitrix24](https://www.capterra.com.sg/software/113540/bitrix24) — 4.2/5 (984 reviews)
5. [HoneyBook](https://www.capterra.com.sg/software/162588/honeybook) — 4.7/5 (678 reviews)

## Reviews

### "Veint is the go to" — 5.0/5

> **Cody** | *13 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Verint is really great to use for queue management, listening to calls and also watching real time interactions.
> 
> **Cons**: when it comes to verint I never had any issues honestly, it meets the needs of our business and I love it.
> 
> Overall this product is very well organized and the is user friendly, it has clean interfaces and I would recommend it

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### "Verint Review" — 5.0/5

> **Nathan** | *15 March 2026* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Verint is a great product which is very robust and easy to use for work schedules and time-off requests.
> 
> **Cons**: The lack of a dedicated phone app specifically for schedules adds work, because you have to directly email yourself your work schedule if you do not have access to your work systems.
> 
> Overall, and despite my complaints, Verint is a strong system, which provides to-the-point information about schedules without any unnecessary filler.

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### "Verint a really good option for call centers" — 5.0/5

> **Roberto** | *7 April 2025* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Supervisor - agent interaction
General functionality
User friendly
> 
> **Cons**: Mobile app could improve, feels outdated
> 
> Overall it's a good software, helps tremendously to manage schedules and times.

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### "Quick to market & flexible" — 5.0/5

> **Luke** | *27 September 2021* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: Qudini helped us get our locations for online booking live quickly, and integration was straightforward. Any nuances/new features we required were also addressed quickly. Support is really great.
> 
> **Cons**: It took me a short time to become accustomed to the dashboard and settings, but I would say this would be true of pretty much all new software that you've not used before. Now it is second nature.

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### "Qudini" — 3.0/5

> **Cedric** | *22 October 2021* | Telecommunications | Recommendation rating: 6.0/10
> 
> **Pros**: Stats - Datas - Easy to use in the shop for consultants.
> 
> **Cons**: Problems - Configuration - Translation - Software problems.
> 
> A little bit complicated to modify all the elements that need to be available for the customers.
Only available in English - We need to make the translation
You need to implant automatic planning too. 
It's complicated to manage calendar for customer with big teams. 
Special days take too much time to be filled in. We need to get automatic calendar depending the staff in our shops.

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## Links

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