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What Is RealVNC Connect?

VNC Connect is the original, budget-friendly desktop software for cloud and offline connectivity. Developed by the makers of one of the best desktop sharing systems, it provides instant remote access and support in one app. Built with security in mind, users love its simplicity and ease of use. With high-speed streaming, and superior image quality, it is platform-independent and one of the most popular Android apps for accessing Windows computers remotely.

Who Uses RealVNC Connect?

From small businesses working from home, to large corporations providing IT support to employees, we have a solution to suit the needs of any business.

RealVNC Connect Software - RealVNC Viewer
RealVNC Connect Software - RealVNC Connect session in progress

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Reviews of RealVNC Connect

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.2
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
60%
4
32%
3
7%
2
1%
Fernando
Fernando
SAP BW Consultant in Brazil
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Very handy!

5.0 4 years ago

Comments: It improves my ability to help customers when I'm working at my company's helpdesk because sometimes the user cannot explain exactly what is happening, so when you connect to their computer and see what they are doing, you can get the whole picture. It is also handy when I need help from the IT team, to activate a product or solve any computer problem without the need to go in site. Now that we are living in this pandemic hard time, any remote task is even more valuable.

Pros:

I like it because it is very easy to use, you don't need much configuration to get it working. It is easy to install and get it running. You can use it to help your customers when they need to share their screens and show you a problem which is hard to explain, but easy to show.

Cons:

Sometimes a firewall rule or a VPN is blocking your customer to share a connection with you, making it harder to get in touch and solve any problem. Maybe a wizard to help the user understand in plain english what is happening and then tell you could be better.

Graham
Analyst in Canada
Government Administration, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

VNC Connect - Gets you connected to the people that need connecting!

5.0 12 months ago

Comments: Fantastic! from sales, to implementation to support, excellent experience!

Pros:

Easy of use, footprint of program, permission tool to control access. Support is out of this world!

Cons:

Cost has increased considerably over the last few years.

Ryan
Senior Systems Engineer in US
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Was Good till there was an issue

3.0 4 years ago

Comments: I had a paid version and when I went to customer support for an issue/bug they directed me to a web url that I had mentioned in my ticket that I had tried. After that they pretty much said oh well and gave up. After that I knew that this was not the product for me or any of my colleagues

Pros:

I liked that I could use both the free and paid on one account. The software was good and had an easy time of connecting to my headless servers. The iOS app made it easy to connect from anywhere if I needed to quickly restart a service or something easy

Cons:

There was no file transfer and the customer support was horrific

Herman
Network and Security Administrator in Kenya
Broadcast Media, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

VNC Connect Review

5.0 2 years ago

Comments: Very good

Pros:

Help in remote control of the servers without affecting whats on the diaplay.User friendly with security features

Cons:

Some security appliance and firewalls cluster VNC as high risk application and automatically drop connections from the internet

Mohamed
telecommunication engineer in Libya
Information Technology & Services, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

VNC remote access

5.0 last year

Comments: with VNC no need to carry with you your computer if you want to access for support some one or solving technical issue with your work you just access from another pc or your phone its easy and useful just make sure your server is ON and accessed to internet

Pros:

it can be used from pc or mobile easy to use not complexaccess is fast and better than others

Cons:

there is no version for android TV not supported by OTP

Sebastian
admin in Romania
Chemicals, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Better than Teamviewer

5.0 6 years ago

Comments: We're a cosmetical company with some of our sales team is on the road, they need to print their documents locally. We considered that the easiest way is to use VNC connect because it makes the printing possible for a very low price. The customer support is excellent, very fast replying times.

Pros:

We use it to access our local PCs and occasionally print documents. We used Teamviewer before but the subscription rates are high compared with RealVNC which officer for about 1/10th of the price the same services. Our non IT pro employee is connecting and using his PC easily. The printing works

Cons:

There are no cons that I can imagine regarding of RealVNC, it does it job.

Dhanwanth
Dhanwanth
Reviewer in US
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

VNC Connect: The Reliable Remote Desktop Solution

4.0 2 years ago

Comments: Overall, VNC Connect is a reliable and feature-rich remote desktop solution that allows users to access and control another computer remotely over the internet. VNC Connect can be a useful tool for businesses and individuals who need to connect to and control remote devices on a regular basis.

Pros:

VNC Connect is a reliable and secure remote desktop solution that allows users to access and control another computer remotely over the internet. It supports multiple platforms, including Windows, Mac, Linux, iOS, and Android, making it easy to connect to any device. VNC Connect offers a range of features, including screen sharing, file transfer, and chat, which can be useful for collaborating with team members or providing technical support. The software is user-friendly and easy to set up, with clear instructions and a straightforward interface.

Cons:

Sometimes, there were issues with the performance of VNC Connect, including delays or lag when using the software. The security of VNC Connect has been called into question in the past, with some vulnerabilities being discovered in older versions of the software. However, the company has made efforts to improve security in more recent versions.

David
David
General Manager in US
Verified LinkedIn User
Medical Devices, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Solid Alternative to TeamViewer

4.0 4 years ago

Comments: So far the experience has been good. Our employees have been able to work remotely during the pandemic.

Pros:

VNC Connect is a reliable way to access your computer remotely. While the program is solid in it's own right, we were drawn to this product because of its affordability compared to TeamViewer.

Cons:

If we had a criticism, I was that the program is slightly challenging for the the staff to use without receiving guidance from someone with experience.

Alec
Alec
Analog Design Engineer in US
Verified LinkedIn User
Semiconductors, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Very simple VNC Program

4.0 4 years ago

Comments: My overall experience with VNC Connect is positive, and I will continue using it as my main tool for connecting to VNC sessions because of how simple and straightforward the program is!

Pros:

I like how simple this program is, and it enables me to quickly and efficiently connect to a VNC session without having to deal with the complicated bells and whistles of other programs. I like how simple it is -- all I have to do is type in my VNC details, and the program is up and running!

Cons:

What I like least about this program is that it lacks additional features which other VNC programs offer. For example, I have found great challenges getting my VNC to display properly on multiple monitors using this program, and the VNC connect tool doesn't allow me to specify options for this.

Md Abdul
Md Abdul
Software QA Analyst in Bangladesh
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A great virtual networking software

5.0 6 years ago

Comments: I just love to use VNC for virtual networking. It's allows me to control my whole office system remotely from my desk. I'm a daily basis user of VNC connect and I know without that I could not complete my task quickly. The most important fact is I managed many hard task using this without physical movement. It is a great virtual networking software for any type of organization. I can recommend this software to any small to large organization, specially for IT Administrator or System Engineer.

Pros:

This software is very easy to use and understand. The interface is really simple and good, you can see all the feature together. You can connect a system easily using VNC viewer just providing the server address and a name and it allows to edit the connected system's name any time. VNC Connect consist of two module, one is VNC Server, another VNC Viewer. Using VNC viewer you can control, connect, configure another system remotely. It allows you to connect remotely with multiple system such as laptop, tablet, desktop, and other smart multimedia system. It also provides password protection to prevent unauthorized access. The security features of VNC is very strong.

Cons:

Sometimes the viewer may not responsive properly in some different types of devices, the remote screen can broke and not justified or adjusted with your system. It should provide multiple window/screen view system at a same time then you could select any system you want.

Verified Reviewer
Verified LinkedIn User
Internet, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Gets the job done, better alternatives are around.

4.0 5 years ago

Pros:

VNC is barebones but does the basics well. If all you're needing is a quick way to manage remote machines visually, you're good to go with VNC. Having an iOS app is where VNC shines. Being able to remotely control machines all from an iPhone or iPad on the go is a life saver in so many areas.

Cons:

The password/account system is clunky and frustrating. Too many passwords are needed when trying to access machines. If I'm logged into my VNC account, it should be assumed I'm authorised to access my Team machines. The controls available to iPad when using remote machines appear robust but often get in the way, over complicate situations or flat out don't work (Constant sending of the Shift key being held down for instance). VNC could use a fileviewer as Parallels Access employs if I just need to navigate files and deal with them, rather than going through the remote machine's OS/UI.

Tom
Account Manager in UK
Consumer Electronics, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Performs the advertised functions (mostly) very well

5.0 2 years ago

Comments: Overall VNC Connect is an excellent piece of software for the price point, it enables us to assist customers and our own staff without needing resource in the local area.

Pros:

It's relatively easy to setup, it enables us to perform tasks remotely, access using iOS app is great, and as long as your internet connection is good it is very responsive.

Cons:

Most of the pros are also the cons, whilst it's relatively easy to setup it could be easier, without a good internet connection it can be a little unreliable.

Zandre
Tier 2 Network Support Engineer in South Africa
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

VNC Remote Access

4.0 4 years ago

Comments: At my company we use VNC to remotely connect to a server which runs our monitoring in our network operations center. Easy and quick to use and very important with regards to active NMS tracking.

Pros:

VNC is generally quick when launching and remote connectivity is set up nearly immediately after launching the app. Pending on your current local and remote internet connection.

Cons:

When connecting to a remote server and you have multiple monitors/screens connecting to it, scaling and sizing can be sometime difficult. Especially when multiple Chrome browsers need to be used.

Verified Reviewer
Verified LinkedIn User
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

VNC - The Real Viewer

4.0 3 years ago

Comments: Remote Assisting and Remote controlling made very much more manageable with VNC. Even easy file sharing.

Pros:

The small in size installation file for endpoints is very much useful when it comes to deployment in a organization with lot of branch officers.

Cons:

When renewing the VNC subscription, we are unable to push it centrally from the server. Instead we have to key in or import the license file from VNC endpoint.

Verified Reviewer
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

VNC remote support

4.0 2 years ago

Pros:

Consider it was free it is quite capable and allowed us to remotely access the needed systems

Cons:

Advanced features like transfer of files to the remote system from the controlling machine were missing or did not work well. The core functionality (remote control, unattended, password protected) however did work without any issues.

Raúl
Mechanical Designer in Spain
Architecture & Planning, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The best way to support

4.0 2 years ago

Comments: Very satisfied with this way to support.

Pros:

the possibility of supporting multiple devices with guarantees

Cons:

when to connection isn't to strong makes some delays and desconections

Ts Muhammad Hafiz
Executive in Malaysia
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Live screen sharing during remote desktop troubleshooting

5.0 2 years ago

Comments: In some cases, the freeware can be use for learning purposes (good for students to explore more on remote sharing/troubleshooting)

Pros:

1) It was great product that have ability to remote desktop screen user without interruption user view 2) Once you have successful remote connection, the session will save in your recent activity and if you require to reconnect again with that PC, just click the previous session shortcut 3) It was stable connection without having any issue for disconnection unless if there are network failure during the incident/troubleshooting

Cons:

None, it was totally great products for live session remote troubleshooting that has been use in our division

Fernando Ulises
IT enginner in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

daily used to conect with a Pc located on different area on my work for a simple detail avoid time .

5.0 7 years ago

Comments: to help o real time to a users, also avoid to walk to the station and the program can be used with 1 o more windows at same time ..

Pros:

its easy to set up, and the history of made conections appear listed below making more easy work with it ..

Cons:

i dont have some bad found on it yet, i think is a perfect tool on local areas network to make some help to an user ..

Brenten
Project Manager in US
Industrial Automation, Self Employed
Used the Software for: 2+ years
Reviewer Source

Dependable and Powerful

5.0 4 years ago

Pros:

I have used this software for 5 plus years to remote into windows based manufacturing equipment to help resolve issues. It has always worked and never left has left me needing more.

Cons:

The software can be somewhat expensive for a small company requiring enterprise features

anthony
anthony
Business Analyst for Data Analytics in Philippines
Verified LinkedIn User
Consumer Electronics, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful remote software

4.0 6 years ago

Comments: This help us to remote our STB devices with ease which requires minimalist storage size.

Pros:

I like the most on this is the cross platform compatibility. Also compatible to raspberry pi. Very lightweight and easy to install.

Cons:

Nothing can say about the cons of this software. this is a very dependable software.

Verified Reviewer
Verified LinkedIn User
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Real VNC is a rock solid VNC tool

5.0 6 years ago

Pros:

Real VNC is easy to setup and configure for doing secure VNC connections. This program is updated often so you know it is staying secure.

Cons:

I don't really have any complaints about this program. It works as intended.

Anil
Marketing Executive in Türkiye
Marketing & Advertising, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Remote Control with VNC Connect

3.0 2 years ago

Comments: I used VNC Connect over 6 months and I satisfied while I was using. If they optimize and develop the tool, it might be better for the users.

Pros:

VNC Connect helps you connect computers, share your screen or file transferring. It is easy to use the tool but there are thing that should be developed.

Cons:

VNC Connect has important features but they should develop the tool about more features.

Verified Reviewer
Verified LinkedIn User
Semiconductors, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Good tool to connect to remote servers

4.0 3 years ago

Pros:

Helps to connect to remote servers and helps to run simulations on those servers.

Cons:

Crashes at times and also gets frozen. also support for issues can be improved.

Matthew
Support and Operations in UK
Government Administration, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy remote desktop support software

5.0 5 years ago

Comments: Overall it's simple and does the job. I would highly recommend it to anyone looking for simple remote connection to their network.

Pros:

VNC is very simple and yet very effective. It feels very streamline and functions exactly as you want remote software to function. The ability to save sessions is also a nice feature and it works well across our network.

Cons:

Though it's excellent in most ways and incredibly simple to use, this an mean it lacks any other features that might be have been nice. Though extra features are not required really.

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great and easy connections!

5.0 6 years ago

Pros:

This software works great, we use it daily and monitor or pack lines with it and are able to ensure production is running smoothly

Cons:

There are times when the screen gets zoomed in or too out during connection that is mostly done in part of the screen size resolution.