---
description: Get detailed information about Hydra and how it can help you meet your business needs. Learn more about Hydra price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hydra Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Hydra](/software/173480/hydra)

# Hydra

Canonical: https://www.capterra.com.sg/software/173480/hydra

> The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dialoga
- **Founded**: 2008

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Call Logging
- Call Recording
- Call Routing
- IVR
- Queue Management

## Support Options

- Chat

## Category

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (858 reviews)
3. [Convoso](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
4. [DialedIn CCaaS](https://www.capterra.com.sg/software/29589/callcenternow) — 4.8/5 (314 reviews)
5. [Readymode](https://www.capterra.com.sg/software/136728/readymode) — 4.6/5 (136 reviews)

## Reviews

### "Hydra is Great and Personable" — 5.0/5

> **Sugiti** | *9 April 2025* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: Hydra has been great to use especially with tracking information and SMS.
> 
> **Cons**: There has been no issues with using Hydra overall.
> 
> Overall experience has been great. It is great that you can personalize the use of Hydra so it's more personal compared to having it robotic.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/173480/hydra)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/173480/hydra> |
| de-AT | <https://www.capterra.at/software/173480/hydra> |
| de-CH | <https://www.capterra.ch/software/173480/hydra> |
| en | <https://www.capterra.com/p/173480/Hydra/> |
| en-AE | <https://www.capterra.ae/software/173480/hydra> |
| en-AU | <https://www.capterra.com.au/software/173480/hydra> |
| en-CA | <https://www.capterra.ca/software/173480/hydra> |
| en-GB | <https://www.capterra.co.uk/software/173480/hydra> |
| en-IE | <https://www.capterra.ie/software/173480/hydra> |
| en-IL | <https://www.capterra.co.il/software/173480/hydra> |
| en-IN | <https://www.capterra.in/software/173480/hydra> |
| en-NZ | <https://www.capterra.co.nz/software/173480/hydra> |
| en-SG | <https://www.capterra.com.sg/software/173480/hydra> |
| en-ZA | <https://www.capterra.co.za/software/173480/hydra> |
| es | <https://www.capterra.es/software/173480/hydra> |
| es-AR | <https://www.capterra.com.ar/software/173480/hydra> |
| es-CL | <https://www.capterra.cl/software/173480/hydra> |
| es-CO | <https://www.capterra.co/software/173480/hydra> |
| es-CR | <https://www.capterra.co.cr/software/173480/hydra> |
| es-DO | <https://www.capterra.do/software/173480/hydra> |
| es-EC | <https://www.capterra.ec/software/173480/hydra> |
| es-MX | <https://www.capterra.mx/software/173480/hydra> |
| es-PA | <https://www.capterra.com.pa/software/173480/hydra> |
| es-PE | <https://www.capterra.pe/software/173480/hydra> |

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