What Is LateShipment.com?

Helps companies audit their shipping carriers - such as FedEx, UPS, and DHL - performance and recover automated refunds.

Who Uses LateShipment.com?

We serve businesses of all sizes.

Where can LateShipment.com be deployed?

Cloud, SaaS, Web-based

About the vendor

  • by LateShipment
  • Founded in 2014
  • 24/7 (Live rep)
  • Chat

Countries available

United States

Languages

English

About the vendor

  • by LateShipment
  • Founded in 2014
  • 24/7 (Live rep)
  • Chat

Countries available

United States

Languages

English

LateShipment.com videos and images

LateShipment.com Software - 1 - thumbnail

Compare LateShipment.com with similar products

Starting price

N/A
N/A
US$89.00/month
US$0.01/month

Free Version

Free Version Yes
Free Version Yes
Free Version No
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial No
Free Trial Yes

LateShipment.com Features

  • Audit Management
  • Auditing & Claim Filing Services
  • Automated Claim Filing
  • Carrier Invoice Auditing
  • Cost Recovery
  • Data Import/Export
  • Exceptions Management
  • Package Analytics
  • Predictive Analytics
  • Refund Opportunity Identification
  • Shipment Tracking
  • Shipping Cost Tracking
  • Shipping Optimization
  • Third Party Management

View full list of Parcel Audit

LateShipment.com Alternatives

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LateShipment.com Reviews

Read all 2 reviews

Average score

Overall
3.5
Ease of Use
5
Customer Service
Features
3
Value for Money

Reviews by score

5
1
2
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
Logistics Manager in US
Verified LinkedIn User
Consumer Goods, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Don't have to worry about making a claim

5 3 years ago

Pros:

Easy to check the status of intransit pacakges

Cons:

USPS is not supported by this software for daily metrics

Verified Reviewer
VP of Logistics in US
Verified LinkedIn User
Consumer Electronics, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Lots of false alarms and misses truly lost packages

2 9 months ago

Comments: I had to make sure my team wasn't reshipping packages that were "suspected lost" because they were indeed just running late. Lots of false alarms.

Pros:

I'm using this as an app within Freshdesk, so my experience may differ from those who use it in a different environment. It gives a sense of security that you don't need to track every package daily.

Cons:

Lateshipment seems to pick up a lot of packages as "suspected lost" but they're just late. They should be categorized as "late" not "suspected lost" if they have scans within the normal parameters, but are just running late.