--- description: Get detailed information about Insights and how it can help you meet your business needs. Learn more about Insights price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Insights Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Performance Appraisal Software](/directory/30061/performance-appraisal/software) > [Insights](/software/172565/opaconnect) # Insights Canonical: https://www.capterra.com.sg/software/172565/opaconnect Page: 1 / 7\ Next: [Next page](https://www.capterra.com.sg/software/172565/opaconnect?page=2) > Engage \& Collaborate Virtually using Insights performance tool. Teams can manage, track and collaborate on their goals and initiatives. > > Verdict: Rated **4.2/5** by 155 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Insights? Best suited for companies with 200-2,000 employees. Best fit for industries with salary-based positions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 155 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: 20/20 Insights - **Location**: San Francisco, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$5.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Insights for full pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 360 Degree Feedback - Continuous Feedback - Feedback Management - Goal Setting/Tracking - Ongoing Performance Tracking - Peer Appraisals - Performance Management - Performance Review Management - Progress Tracking - Reporting/Analytics - Review Cycle Tracking - Self Service Portal - Surveys & Feedback ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Performance Appraisal Software](https://www.capterra.com.sg/directory/30061/performance-appraisal/software) ## Related Categories - [Performance Appraisal Software](https://www.capterra.com.sg/directory/30061/performance-appraisal/software) - [360 Degree Feedback Software](https://www.capterra.com.sg/directory/30666/360-degree-feedback/software) - [Talent Management Software](https://www.capterra.com.sg/directory/10029/talent-management/software) ## Alternatives 1. [Paylocity](https://www.capterra.com.sg/software/86714/webpay) — 4.3/5 (1822 reviews) 2. [BambooHR](https://www.capterra.com.sg/software/110968/bamboohr) — 4.6/5 (3108 reviews) 3. [Qulture.Rocks](https://www.capterra.com.sg/software/192315/qulture-rocks) — 4.5/5 (158 reviews) 4. [AssessTEAM](https://www.capterra.com.sg/software/153662/assessteam-employee-evaluation-on-the-cloud) — 4.6/5 (220 reviews) 5. [Asana](https://www.capterra.com.sg/software/120550/asana-pm) — 4.5/5 (13547 reviews) ## Reviews ### "Insights can help\!" — 4.0/5 > **Andrea** | *13 May 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It helps to stay organized with documenting performance improvement and tracking quality within the organization. It allows us to keep track of our progress, notes, to do list, track dates, goals, and current status. > > **Cons**: I would like to see a cross from the Quality tracking and the performance improvement side, where at least quarterly, if not monthly we could track our improvement on a Process improvement plan and be able to pick a quality measure and it automatically pull from the Casper (quality) tracking of the MDS, or manually inputted. At this time, we are graphing manually with a separate system. ----- ### "Love Insights\!" — 5.0/5 > **Ava L.** | *19 October 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Insights is so important and essential. I truly love what it’s giving. It really sets my day on the right track. > > **Cons**: If I could choose one thing that I do like, it’d be really difficult for me to choose one single thing. > > It’s actually a very good opinion on it. After some time, my opinion has actually changed considerably. ----- ### "Product with easy to use" — 5.0/5 > **Verified Reviewer** | *31 January 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: This software captures more more information about employee who want to describe more and show what are the skills has been used through out the year. > > **Cons**: All things are good but if there is any instruction/demo video how to use the software that would good. > > i have joined nisum technologies few months back and i tried to fill my first quarter skills and learnings. I felt really good while using the application because it has lot of option to describe yourself and felt lucky that i no need to full fill that excel sheet for performance review. ----- ### "Insights" — 3.0/5 > **Amber** | *1 October 2020* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: I am able to connect and explore when needed, accessing and routing information > > **Cons**: There are several features missing and could use a handful of new information > > insights can be helpful but not for personal information ----- ### "Pretty great tool to have" — 4.0/5 > **JENNIFER** | *4 February 2020* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: I like the connection between team members- we can see how each person/team is contributing to our 5 year Strategic Plan. I feel the layout is very helpful and self explanatory (for the most part) to new users (i.e. what to write in the empty sections). The shout-outs section is a nice addition for team morale and recognition. I like that the process allows for managers and team members to be on the same page about progress- we utilize this system strongly in our Pay for Performance model that determines pay raises each year. I like the physical documentation of goals, growth, setbacks and feedback. I like that feedback can be requested at any time, from anyone in the organization. Staff love the man throwing confetti at the completion of things\! > > **Cons**: Archiving goals was a little tricky when staff moved from one site to another (had a different manager previously than at the time of archive). I had a previous issue with final ratings not showing up, although we pushed the celebration man button at the end of our meeting. I'm not sure how (or if i can) to delete notifications i never completed and are now old (someone requesting 360 feedback but it was a mistake) It can be timely to enter all information/request meetings/send notes back and forth, especially for new or older generation users. It can take away from the face-to-face time. > > The honest feedback has improved- everyone is on the same page of goals and expectations which are set by employees. The measurements are the best part because the employee defines them and the manager holds them to the employee's own standards- there's no misunderstanding of standards. Coming to a final rating is great because there's no discrepancy as to what the outcome of your goals/progress is- this is crucial in pay for performance models. We were able to successfully roll out pay for performance raises using Insights. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.com.sg/software/172565/opaconnect?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/172565/opaconnect) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data