--- description: Get detailed information about Pony Express HQ and how it can help you meet your business needs. Learn more about Pony Express HQ price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pony Express HQ Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Pony Express HQ](/software/172430/pony-express-hq) # Pony Express HQ Canonical: https://www.capterra.com.sg/software/172430/pony-express-hq Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/172430/pony-express-hq?page=2) > Send bulk text messages online to large groups of people. Pay-As-You-Go pricing, and text message marketing for any size of business. > > Verdict: Rated **4.7/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pony Express HQ? Small-medium-sized businesses, retail, realtors, schools, event organizers, large communities, and non-profit organizations need a low-cost, easy-to-use texting solution. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 53 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pony Express HQ - **Location**: San Mateo, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Welcome gift 100 FREE text credits. 250 text credits: $12 1000 text credits: $39 2000 text credits: $69 5000 text credits: $129 10,000 text credits: $239 25,000 text credits: $519 50,000 text credits: $919 100,000 text credits: $1709 More text credits for more discounted pricing. Non-profits get the same benefits and access to Pay-As-You-Go Texting with 1,000 bonus credits. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - Alerts/Notifications - Automated Responses - Campaign Analytics - Campaign Management - Campaign Scheduling - Chat/Messaging - Contact Management - Customer Segmentation - Customizable Templates - Engagement Tracking - MMS - Mass Texting - Message Personalization - Mobile Coupons - Reporting/Analytics - SMS Marketing - Scheduled Messaging ## Integrations (2 total) - Twilio - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Marketing Software](https://www.capterra.com.sg/directory/30842/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.capterra.com.sg/directory/30842/sms-marketing/software) - [Cloud Communication Platforms](https://www.capterra.com.sg/directory/31362/cloud-communication-platform/software) - [SMS Survey Software](https://www.capterra.com.sg/directory/32937/sms-survey/software) - [Mobile Marketing Software](https://www.capterra.com.sg/directory/31308/mobile-marketing/software) - [Conversational Marketing Platforms](https://www.capterra.com.sg/directory/31562/conversational-marketing-platform/software) ## Alternatives 1. [Project Broadcast](https://www.capterra.com.sg/software/1059384/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://www.capterra.com.sg/software/155430/slicktext-com) — 4.8/5 (268 reviews) 3. [Twilio](https://www.capterra.com.sg/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 4. [Omnisend](https://www.capterra.com.sg/software/153508/omnisend) — 4.7/5 (836 reviews) 5. [Klaviyo](https://www.capterra.com.sg/software/156699/klaviyo) — 4.6/5 (524 reviews) ## Reviews ### "Good and simple to use" — 4.0/5 > **Jasmin** | *6 April 2025* | Staffing & Recruiting | Recommendation rating: 6.0/10 > > **Pros**: The interface is easy to understand with no need for a long tutorial to get started. It feels fast and smooth. I like how I can schedule messages in advance. The dashboard is simple and works well. Good support > > **Cons**: Sometimes, messages fail without clear error messages. Also, some features feel hidden or take time to find. It would be great to have more integrations with other tools I already use. The mobile version is not as strong as the desktop version. > > Overall, I had a positive experience. It helped me stay organized and communicate more efficiently. I use it almost every day. It saves me time, especially with bulk messages. There’s a bit of a learning curve at the start, but it improves quickly. I think it’s a solid tool for teams that work remotely or handle a lot of outreach. ----- ### "Simple and impressive program\!" — 4.0/5 > **WILLIAM** | *23 July 2025* | Biotechnology | Recommendation rating: 8.0/10 > > **Pros**: Pony Express HQ is extremely easy to use, particularly for someone, such as myself, without a ton of technical expertise. > > **Cons**: The biggest flaw I have found with Pony Express HQ is its lack of customization options, particularly with a lack of short codes. > > Both simple and intuitive, Pony Express HQ is a positive user experience, easy to use whether you are in need of basic or more advanced tasks\! ----- ### "Human Resources Manager" — 5.0/5 > **Barbara** | *3 January 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Easy to use to contact our employees quickly. > > **Cons**: Website not the friendliest to navigate. > > Very happy with product, I highly recommend. ----- ### "Perfect for our purpose" — 5.0/5 > **Ryan** | *9 May 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The ease of use. Pony Express makes setting up an account and getting a number approved easily. > > **Cons**: The waiting process for registering the phone number to be used. Although that is not their fault, it was something that gave us pause initially. ----- ### "Easy to use" — 5.0/5 > **Christopher** | *5 October 2018* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Offers everything that I need for sending mass texts. I like that my customer can subscribe via keywords and that I can add them as a subscriber without having them text first\! > > **Cons**: I do not like that I can't use a short code instead of a 10 digit. > > Overall, I like the software and I see myself continuing to use it as long as my customers give me positive feedback. The main concern I have, and a reason that may keep me from continually using this software, is the no short code option. My customers can remember a 5 digit number MUCH easier than a toll free 10 digit number. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/172430/pony-express-hq?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/172430/pony-express-hq) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data