--- description: Get detailed information about Health Cloud and how it can help you meet your business needs. Learn more about Health Cloud price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.com.sg/software/172299/health-cloud Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/172299/health-cloud?page=2) > Health Cloud is a HIPAA-compliant tool that helps healthcare providers \& payers streamline relationships and personalize patient care. > > Verdict: Rated **4.4/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Health Cloud? It is designed for healthcare providers, payers, public health agencies, and life sciences organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 71 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - Care Plan Management - Case Management - Claims Management - Commission Management - Confirmations/Reminders - Contact Management - Data Import/Export - Data Security - Document Management - EMR/EHR - Electronic Data Capture - Electronic Signature - Expiration Date Management - Financial Management - For Medical Purposes - Forms Management - Insurance Policy Management - Inventory Management - Inventory Tracking - Invoice Management - Lead Management - Medical Billing - Medical History Records - Mobile Access - Multi-Location - Order Management - Patient Communications - Patient Education - Patient Engagement Software - Patient Management - Patient Monitoring - Patient Portal - Patient Recruiting - Physician Management - Pipeline Management - Policy Management - Product Identification - Purchasing & Receiving - Reminders - SMS Messaging - Scheduling - Task Management - Treatment Planning - Workflow Management ... and 30 more features ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.capterra.com.sg/directory/30976/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.capterra.com.sg/directory/30976/healthcare-crm/software) - [Patient Management Software](https://www.capterra.com.sg/directory/30780/patient-management/software) - [Patient Engagement Software](https://www.capterra.com.sg/directory/31085/patient-engagement/software) - [AI Agents for Customer Support](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software) - [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software) ## Alternatives 1. [Carepatron](https://www.capterra.com.sg/software/195467/care-patron) — 4.4/5 (859 reviews) 2. [Jane](https://www.capterra.com.sg/software/178984/jane-app) — 4.8/5 (536 reviews) 3. [BestoSys](https://www.capterra.com.sg/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Epic](https://www.capterra.com.sg/software/122278/epiccare-emr) — 4.4/5 (456 reviews) 5. [Pabau](https://www.capterra.com.sg/software/140062/pabau-crm) — 4.7/5 (655 reviews) ## Reviews ### "Excellent platform for HealthCare providers" — 5.0/5 > **Soundararajan** | *14 April 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Salesforce health cloud(SFHC) platform is an excellent application which provides 360-degree view of each customer. From clinical data and appointment histories to communication preferences and social determinants, everything is easily accessible in one intuitive interface. We use SFHC extensively in our org to capture customer details, funding, careplan, workorder, schedules, service resources. > > **Cons**: What I liked least about Health Cloud is the implementation complexity and cost. At times the application is very slow > > Overall our org is very happy in implementing SFHC to replace one of the legacy health care application. It provides opportunity to integrate with various modern applications such as D365 for billing, Successfactors for onboarding etc., ----- ### "Powerful tool with a steep learning curve" — 5.0/5 > **silvio** | *28 September 2026* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: The best part is having a unified view of the patient. Instead of jumping between different systems, I can see the patient's history and care plan in one place. It has definitely made coordinating with other team members faster and reduced the amount of manual data entry. > > **Cons**: The platform is very complex and has a steep learning curve. For a standard user, some of the navigation feels unintuitive, and it takes a significant amount of time and training to feel fully comfortable with all the features > > My experience with Health Cloud has been generally positive. It effectively eliminates the need to switch between multiple systems, which saves time and reduces errors. However, the implementation process is demanding and requires significant effort to get right. Once configured, it is a highly efficient tool for patient management ----- ### "Great Features but Requires Training and Setup" — 3.0/5 > **Verified Reviewer** | *10 May 2026* | Civic & Social Organization | Recommendation rating: 4.0/10 > > **Pros**: Self-service options allow patients and staff to access information, update details, and manage certain tasks independently. > > **Cons**: Health Cloud can be expensive compared to some competitors, especially for smaller organizations, because many advanced features, integrations, and customization options may require higher-tier plans or additional costs. > > The platform offers a lot of customization, automation, and collaboration features that help improve communication and streamline workflows across teams. However, the system can feel overwhelming for new users due to the learning curve, setup complexity, and higher cost compared to some competitors. It works best for organizations that need advanced healthcare management tools and are willing to invest time and resources into implementation and training. ----- ### "Reliable Patient Management Tool" — 4.0/5 > **Verified Reviewer** | *28 July 2026* | Consumer Goods | Recommendation rating: 7.0/10 > > **Pros**: Health Cloud is the best tool to handle patient records. It provides complete overview of patient's history, care routine, appointments or the suggestions and interactions made. The reporting tool of Health Cloud help tracking patient's recovery or condition. Also it provides strong data management features as it keeps data organized and available at one place which helps managing many patient information easily. > > **Cons**: The thing I like least about Health Cloud is the learning curve as Health Cloud is feature fed but they are bit difficult to understand how the tool works. Also the customer support is not great at assisting when needed. > > All in all my experience with Health Cloud has been positive though subscription is not worth the money and can be little expensive. Also the system building process is a bit confusing for a new user like me. ----- ### "Smarter Patient Care, Once You Master the Curve" — 4.0/5 > **Verified Reviewer** | *16 August 2026* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: It centralizes everything about a patient into one clear, connected view. The ability to coordinate care plans, track patient history, and automate clinical workflows seamlessly in real time makes delivery much smoother. > > **Cons**: Setup and customization are heavy lifts. The platform can feel overly complex at first, and navigating between detailed medical records and admin dashboards isn't always intuitive for new staff. > > Health Cloud is a powerful, enterprise-grade solution that transforms patient management. Once your team gets past the initial setup and training hurdles, the efficiency and clarity it brings to care coordination are hard to beat. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/172299/health-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/172299/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data