--- description: Get detailed information about Omnichannel Personalization and how it can help you meet your business needs. Learn more about Omnichannel Personalization price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Omnichannel Personalization Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Personalisation Software](/directory/30965/personalization/software) > [Omnichannel Personalization](/software/171281/omnichannel-personalization) # Omnichannel Personalization Canonical: https://www.capterra.com.sg/software/171281/omnichannel-personalization > Algonomy’s all-in-one omnichannel personalization platform helps personalize your marketing as well as eCommerce shopping experiences. > > Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Omnichannel Personalization? Enterprise retailers, brands, and B2B commerce businesses looking to differentiate themselves by delivering 1:1 personalized customer experiences. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 3 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Algonomy - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$0.01 - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Brazil, Canada, France, Germany, India, Japan, Saudi Arabia, Singapore, Sweden, United Arab Emirates, United Kingdom, United States ## Features - A/B Testing - Alerts/Notifications - Behavior Tracking - Behavioral Targeting - CRM - Catalog Management - Customer Segmentation - Customizable Templates - Email Marketing - Engagement Tracking - Multi-Channel Marketing - Order Management - Promotions Management - Real-Time Analytics - Real-Time Reporting - Recommendations - Reporting & Statistics - Reporting/Analytics - Returns Management - SEO Management - Third-Party Integrations - Website Analytics - Website Management - Website Personalization ## Support Options - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Personalisation Software](https://www.capterra.com.sg/directory/30965/personalization/software) ## Related Categories - [Personalisation Software](https://www.capterra.com.sg/directory/30965/personalization/software) - [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software) - [eCommerce Software](https://www.capterra.com.sg/directory/3/ecommerce/software) ## Alternatives 1. [Shopify](https://www.capterra.com.sg/software/83891/shopify) — 4.5/5 (6668 reviews) 2. [WooCommerce](https://www.capterra.com.sg/software/187800/woocommerce) — 4.5/5 (1040 reviews) 3. [Wix](https://www.capterra.com.sg/software/169007/wix) — 4.4/5 (10606 reviews) 4. [Squarespace](https://www.capterra.com.sg/software/143461/squarespace) — 4.5/5 (3384 reviews) 5. [Square Online](https://www.capterra.com.sg/software/199711/square-online) — 4.6/5 (327 reviews) ## Reviews ### "Endless possibilities" — 5.0/5 > **Allan Bo** | *1 August 2018* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Being able to personalise the customer journey to an extend where it is not creepy, but rather beneficial and uplifting for the customers is increase both sales and more importantly improving the customer journey. > > **Cons**: The software is very complex and therefore requires that you spend a lot of time working in their portal, creating rules and tweaking priorities in order to fully grasp complexity and interdependencies. ----- ### "Create and Craft" — 4.0/5 > **Simon** | *16 November 2018* | Retail | Recommendation rating: 7.0/10 > > **Pros**: There is a vast array of options available, allowing you to manipulate every section of the website depending on your needs. However, the algorithms in place, along with the multiple strategies mean you don't have to delve into the minutiae if you don't need to > > **Cons**: The reporting has long needed improving in terms of knowing which products have performed well, although this is now being improved with the introduction of a new suite of reports. ----- ### "Good" — 4.0/5 > **Joseph** | *6 August 2018* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Displays a good level of AI product recommendations without a need to manipulate results. Makes best, relatively accurate output for new products as to what product recommendations display. > > **Cons**: Reporting limitations. Want/need a view of performance at line level. > > Generally good, no issue of the quality of product recommendations, disappointed fairly frequently data rollup fails (so half a days data is missing for up to 72 hours) but Rich Relevance do not advise that this happens upfront, I need to raise a ticket each time causing unnecessary admin - have noted my concerns but was advised that Rich Relevance do not have the resource to communicate when this issue occurs. ## Links - [View on Capterra](https://www.capterra.com.sg/software/171281/omnichannel-personalization) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data