--- description: Get detailed information about PrediCX and how it can help you meet your business needs. Learn more about PrediCX price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PrediCX Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Predictive Analytics Software](/directory/30945/predictive-analytics/software) > [PrediCX](/software/170825/predicx) # PrediCX Canonical: https://www.capterra.com.sg/software/170825/predicx Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/170825/predicx?page=2) > The AI platform that automatically analyses your customer data in real time. > > Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PrediCX? Companies who want to get more insight from their customer feedback to improve their customer journey, reduce costs and improve their call center operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 10 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Warwick Analytics - **Location**: London, UK - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$495.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Pricing is based on data volumes Essential: $495/month for 1-1,000 records/month and 1-10 maximum labels Essential Labels Plus: $900/month for 1-1,000 records/month and 11-100 maximum labels Pro: $4,950/month for 1,001-10,000 records/month and 11-100 maximum labels Enterprise: 10k-100k records/month and 101-1000 maximum labels - contact Warwick Analytics for custom pricing Enterprise Unlimited: 100k+ records/month and 1001+ maximum labels - contact Warwick Analytics for custom pricing - **Target Audience**: Self Employed, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Complaint Monitoring - Customer Profiles - Customer Segmentation - Data Discovery - Data Import/Export - Deep Learning - ML Algorithm Library - Multi-Channel Data Collection - Natural Language Processing - Negative Feedback Management - Personalization - Predictive Analytics - Predictive Modeling - Process/Workflow Automation - Reporting/Analytics - Self-service Analytics - Sentiment Analysis - Tagging - Text Analysis - Visual Analytics ## Integrations (4 total) - Freshdesk - SAP Business One - Salesforce Sales Cloud - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Predictive Analytics Software](https://www.capterra.com.sg/directory/30945/predictive-analytics/software) ## Related Categories - [Predictive Analytics Software](https://www.capterra.com.sg/directory/30945/predictive-analytics/software) - [Text Mining Software](https://www.capterra.com.sg/directory/30933/text-mining/software) - [Machine Learning Software](https://www.capterra.com.sg/directory/31103/machine-learning/software) - [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software) - [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software) ## Alternatives 1. [CrossEngage](https://www.capterra.com.sg/software/175688/crossengage) — 4.1/5 (10 reviews) 2. [Intelligent Engagement Platform](https://www.capterra.com.sg/software/175288/ngdata-cdp) — 4.0/5 (1 reviews) 3. [Salesforce Data Cloud](https://www.capterra.com.sg/software/1055120/salesforce-data-cloud) — 4.1/5 (9 reviews) 4. [Pecan](https://www.capterra.com.sg/software/199700/pecan) — 5.0/5 (1 reviews) 5. [Apteco FastStats](https://www.capterra.com.sg/software/101009/faststats) — 4.8/5 (9 reviews) ## Reviews ### "Strong text analytics" — 4.0/5 > **Jo** | *13 February 2018* | Recommendation rating: 10.0/10 > > **Pros**: It automatically transforms our text voice of customer feedback so we can use so much more of the data we have. > > **Cons**: Some of the visuals and navigation around the functionality takes a bit of time to get used to but they are getting better. > > Using more of our data, particularly our text data. Getting better insight and reducing the need for more data scientists as they don't have to manually transform the data anymore. ----- ### "Super easy to use for non software specialists so you might even have no need to read the manual\!" — 5.0/5 > **Verified Reviewer** | *14 February 2018* | Recommendation rating: 10.0/10 > > **Pros**: You can see an improve of your business performance right away\! It has a great understanding of customers needs and speeds up the customer experience management process. Amazing support from the team. > > **Cons**: The initial manual input could be speed up a little bit since it's so easy to use and the reporting feature should provide more detail on task and labels statistics ----- ### "PrediCX which consequently groups information including a considerable measure of content" — 4.0/5 > **Vishwanath** | *31 March 2018* > > **Pros**: PrediCX is a super charged content characterization machine, ready to group content pieces in view of 'human-in-the-loop' input. > > **Cons**: Least about this In some case, persistent contribution from a human allows Predicx to beat these issues. ----- ### "Very powerful software for text" — 5.0/5 > **Dan** | *13 December 2017* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Easy for a non data scientist to use and build predictive models. Useful in many use cases including automation and getting actionable insight from text that you can't get from normal text analytics. It is also easy to plug into via the API. > > **Cons**: The GUI is straightforward but fairly simplistic. It is intuitive once you start using it and the support is good, but some things could be easier to do. > > We were able to build complex machine learning models, with thousands of classes, very quickly and accurately without needing a data scientist. ----- ### "exellent sofware" — 5.0/5 > **Verified Reviewer** | *14 February 2018* | Recommendation rating: 10.0/10 > > **Pros**: reduce the daily basis workload, helps me to reduce costs and time in my company and to analyse all my procedures > > **Cons**: support sometimes is a bit slow... all the companies have right now support 24/7 and as I use it for my own company I have to work during weekends ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/170825/predicx?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/170825/predicx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data