---
description: Get detailed information about uCare Help Desk and how it can help you meet your business needs. Learn more about uCare Help Desk price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: uCare Help Desk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [uCare Help Desk](/software/170364/ucare-help-desk)

# uCare Help Desk

Canonical: https://www.capterra.com.sg/software/170364/ucare-help-desk

> Free and open source software that has a help desk for your business with agents, usergroups, search, filter, and assigned tickets.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses uCare Help Desk?

Small \&amp; medium sized businesses

## About the vendor

- **Company**: uCare

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Italian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Automated Routing

## Integrations (1 total)

- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Milvus](https://www.capterra.com.sg/software/202528/milvus) — 4.8/5 (298 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.com.sg/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/170364/ucare-help-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/170364/uCare-Help-Desk/> |
| en-AE | <https://www.capterra.ae/software/170364/ucare-help-desk> |
| en-AU | <https://www.capterra.com.au/software/170364/ucare-help-desk> |
| en-CA | <https://www.capterra.ca/software/170364/ucare-help-desk> |
| en-GB | <https://www.capterra.co.uk/software/170364/ucare-help-desk> |
| en-IE | <https://www.capterra.ie/software/170364/ucare-help-desk> |
| en-IL | <https://www.capterra.co.il/software/170364/ucare-help-desk> |
| en-IN | <https://www.capterra.in/software/170364/ucare-help-desk> |
| en-NZ | <https://www.capterra.co.nz/software/170364/ucare-help-desk> |
| en-SG | <https://www.capterra.com.sg/software/170364/ucare-help-desk> |
| en-ZA | <https://www.capterra.co.za/software/170364/ucare-help-desk> |
| fr | <https://www.capterra.fr/software/170364/ucare-help-desk> |
| fr-BE | <https://fr.capterra.be/software/170364/ucare-help-desk> |
| fr-CA | <https://fr.capterra.ca/software/170364/ucare-help-desk> |
| fr-LU | <https://www.capterra.lu/software/170364/ucare-help-desk> |

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