18 years helping Singaporean businesses
choose better software

What Is Ringover?

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales.

Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface.

Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

Who Uses Ringover?

Small Businesses Mid-size Enterprises

Ringover Software - Ringover integrates perfectly with your CRM
Ringover Software - Advanced Call Logs
Ringover Software - Gain business insight from real-time analytics
Ringover Software - Live call activity
Ringover Software - Video conference

Not sure about Ringover? Compare with a popular alternative

Ringover

Ringover

4.6 (559)
US$29.00
month
Free version
Free trial
109
43
4.8 (559)
4.5 (559)
4.6 (559)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
No pricing found
Free version
Free trial
29
No integrations found
4.5 (11)
4.2 (11)
4.6 (11)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Ringover

Avaya Experience Platform
Top rated features
Call Recording
Call Routing
Queue Management
Vonage Business Communications
Top rated features
Call Monitoring
Call Recording
Call Routing
Cloudya
Top rated features
Call Transfer
Caller ID
VoIP
Anywhere365
Top rated features
Call Logging
Call Recording
Computer Telephony Integration
Toky
Top rated features
Call Center Management
Call Recording
Call Routing
Ubicentrex
Top rated features
No features have been rated by reviewers for this product.
PhingooCRM
Top rated features
No features have been rated by reviewers for this product.
Viber
Top rated features
Chat/Messaging
Communication Management
Personalization
CloudTalk
Top rated features
Call Center Management
Call Logging
Call Recording

Reviews of Ringover

Average score

Overall
4.6
Ease of Use
4.8
Customer Service
4.6
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Paola
Paola
Manager in Italy
Verified LinkedIn User
Arts & Crafts, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Ringover an excellent solution for your business

5.0 last year

Pros:

Perfect and Easy integration with our business process

Cons:

Nothing to complain about this software

Ringover Response

last year

Hello Paola, Thank you for leaving such a wonderful feedback! We are glad to see that you're enjoying using our solution. Looking forward to keep working with you! Best regards, the Ringover Team

Alexander
COO in UK
Utilities, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Why would you not choose Ringover?

5.0 4 years ago

Comments: Fully enjoyed the beginning and over a year on we still feel the same.

Pros:

The ability to have clear visibility of users on calls, listen in, whisper to the user or take over the call. Having a dashboard that is clear and easy to use for all users when put on a big screen, the quick responses of the Ringover team.

Cons:

Currently having to pay in euros, which is a very minor issue.

Ringover Response

4 years ago

Hello, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team! Regards, Team Ringover

Cyril
CEO in France
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Telephony for flexibility

3.0 3 years ago

Pros:

make a call, transfert it is easy. Setting up a standard with it's own options is very usefull and the mot important thing is that you can manage a calendar for every operator.

Cons:

There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs.

Ringover Response

3 years ago

Hello Cyril, Thank you very much for taking the time to share with us your feedback. We're happy to learn that you find our solution very user-friendly. Regarding the difficulties that you found, we're currently working to improve the overall quality of our product. However, our support team is available from Monday to Friday from 9 am to 7 pm (CET) and Saturdays from 9:30 am to 1:30 pm (CET) by phone at +33 1 84 80 08 00 and preferably by email at [email protected]. Please do not hesitate to contact them, if ever you're still having issues, they'll be more than happy to help you with them. We wish you the best. Sincerely, The Team Ringover

Daniela
HR in Kenya
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

How is ringover on a daily usage

4.0 4 years ago

Pros:

I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.

Cons:

That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.

Ringover Response

4 years ago

Hello Daniela, Thanks for leaving such wonderful feedback. We are happy to hear that you are satisfied with your experience with Ringover. Looking forward to continue working with your team! Good day and see you soon ! The Ringover team

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Easy to use

4.0 3 years ago

Comments: I have always been finely attended to each time I needed help during my call center set up

Pros:

Easy to use : I could set up my call center in a few hours Many functionalities and reports available Zendesk integration for my customer service management

Cons:

I could not easily create a bilingual call center

Ringover Response

3 years ago

Hello, Thank you for sharing your experience, we are happy to know that our solution allows you to quickly and easily set up our call center. Have a nice day, The Ringover team

Emin
Sales Manager in US
Events Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Experience on Ring Over

4.0 4 years ago

Comments: The overall experience is good but the website of the app is terrible for getting information about the packages. I was not expecting this much quality that is why I would say it pays off.

Pros:

The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype

Cons:

the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe

Ringover Response

4 years ago

Hello Emin, Thanks for taking the time to share your feedback! We are happy to learn that you are enjoying Ringover and have seen first-hand the value it brings to any business. We would love to offer unlimited calls to all parts of the globe but for now you can call without limits to 80 landline and mobile destinations across different continents. We even offer virtual landline and mobile numbers in many of these locations. Thanks again for choosing Ringover. We look forward to continue working with you! Regards, Team Ringover

Thorsten
Head of Sales in Germany
Hospital & Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Why we decided for ringover

4.0 5 years ago

Comments: I like the product in the daily work

Pros:

It‘s very easy to implement within a organization. Intuitive handling

Cons:

Switch user to snooze if they forgot it by themselfe.

Ringover Response

5 years ago

Hello Thorsten, So happy to hear about your positive experience. We are extremely honoured to be working with your team and we look forward to continuing the journey together as your VoIP provider! Team Ringover

Giuseppe
country manager in France
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Completly recommended

5.0 5 years ago

Comments: Rapidity and efficent, thanks to Ringover, very good service. I'll download app version to do my job from my smartphone.

Pros:

I love authomatic recovered calls. I can listen again the call to remember what my customer said. I love also the possibility to call directly clicking on telephone numbers from different website.

Cons:

I don't like when the call is silent. I mean, when I don't ear any sound, no ringing. It's need to me to understand about the call direction.

Ringover Response

5 years ago

Hello Giuseppe, Thanks for your 5 star review!! So proud to hear that you have fallen in love with Ringover. Team Ringover

Maxime
Customer Success Manager in France
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

RingOver is a really good product - good compromised

4.0 5 years ago

Pros:

Many things: easy to setup, the IVR, really easy to deploy inside my company. And the "monitoring" is really interesting. The redirection of the calls in function of the different rules is really interesting.

Cons:

Sometimes we had some trouble with the communication, people didn't hear us well. And the Chrome extension isn't working very well, sometimes we someone call me it doesn't ring but it works on the mobile app.

Ringover Response

5 years ago

Hello Maxime, Thanks a lot for your warm feedback! We have been working really hard on simplifying our pricing and the overall user experience. So happy to hear that you have benefited from this! Looking forward to working more with your team at Artifakt :) Team Ringover

Jonathan
CEO in France
Education Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Solid tool for sales team

5.0 5 months ago

Comments: A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls

Pros:

I like the simplicity of the platform and the set up

Cons:

I have not found any inconvenience using Ringover

Ringover Response

2 months ago

Hello Jonathan, Thank you for your positive feedback! We're delighted to hear that Ringover has become a solid tool for your sales team, simplifying both outbound and inbound calls. If you ever have questions or need assistance, we're here to help. Best regards, The Ringover Team

Dennis
Owner in France
Internet, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Smooth sound and easy to manage panel

5.0 last year

Comments: I tried the top 7 virtual phone companies listed on Google and only one sounded smooth and actually worked. The back end panel lists the details of the calls and there are options to record the calls. You can also get a new number in another city in minutes. Works like a charm and I'm very impressed with the phone quality. I'm currently in France on vacation using numbers in LA and Denver and 4 other cities. Smooth as silk.

Pros:

I like the sound. I tried 5 different virtual phone companies before I settled on Ringover. On after another sounded terrible or gapped out in the middle of the call. Been using a month now and it's been flawless.

Cons:

Actually have not found a con yet. Works perfect and the panel is easy to use.

Ringover Response

last year

Hello Dennis, Thanks for leaving such a great comment! We are happy to know that you like our solution! We do everything we can to make it user-friendly for our customers and allow them to provide world-class customer service whatever the situation ! We look forward to continuing with you. The Ringover team

Llana Melissa
Online Instructor in Philippines
E-Learning, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Communication Just for Work

5.0 2 years ago

Comments: I love Ringover! It’s like my communication space specifically for work. I don’t have to use my personal number anymore so it’s a way to separate calls and messages from work and from family. It’s ideal for work-life balance, I guess.

Pros:

What I like most about this software is it offers my most needed communication tools and more in one app - messaging, video calls, and statistics.

Cons:

What I least like about this software is sometimes when my husband and I call at the same time the reception becomes poor. I wonder if it’s just my internet or it’s the app.

Ringover Response

2 years ago

Hello Melissa, Thank you for taking the time to leave your comment. We are happy to learn that you are enjoying our service. In the event that you are experiencing some quality issues, please feel free to contact our support team at [email protected] and, our team will be more than happy to assist you! We wish you a lovely day! Best regards, The Ringover Team.

Santosh
Global Head in India
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Application and high uptime

5.0 5 years ago

Comments: Great, Easy and Transparency.

Pros:

We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.

Cons:

There are no cons as such. If there is any issue, team will sort it out within mentioned TAT.

Ringover Response

5 years ago

Hello Santosh, Thanks so much for your loyalty and for sharing your 5 star review! We look forward to continue working with your team at Unichrone. Regards, Team Ringover

Shishir
Enterprise Sales Manager in India
Computer Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A simple and powerful tool

5.0 5 years ago

Comments: Helps me a great deal get my calls through.

Pros:

The integrations, the click to call feature, power dialer and the customer service

Cons:

The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins After a dropped call, you continue to hear the other person’s recorded voice in loop.

Ringover Response

5 years ago

Hello Shishir, Thanks for sharing your feedback with us. We're glad to know that you found Ringover to be a simple and powerful tool! We have noted your comment regarding dropped calls to specific countries. Can you send us more details at [email protected] when convenient? Regards, Team Ringover

Ignacio
Call Center Manager in Spain
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use, good balance features/price

5.0 2 years ago

Comments: Excellent. It is a very good tool, with many different features and very easy to use for both agents and manager

Pros:

Its ease of use, intuitive tool, not complicated at all

Cons:

In general everything is perfect. Nothing to complain about

Ringover Response

2 years ago

Hello Ignacio, Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation! We look forward to continuing with you. The Ringover team

James
Web Designer & Developer in UK
Internet, Self Employed
Used the Software for: 1+ year
Reviewer Source

Easiest Phone Provider System through the App and Web

5.0 4 years ago

Comments: The once I contacted support to change a phone number they were brilliant. A fast response and they dealt with the issue straight away. Many companies sent a generic reply with a link to a help page but Ringover just actioned what I asked.

Pros:

The Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it! In addition, the service has the option to integrate with CRM include custom built systems through the API

Cons:

I honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.

Ringover Response

4 years ago

Hello James, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you ! Have a good day ! Regards, Team Ringover

Verified Reviewer
Verified LinkedIn User
Banking, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

using this software having fantastic exprince

4.0 4 years ago

Comments: sometimes it makes a problem. I think future update its will be alright. my experience in this application is so friendly overall.

Pros:

it is superb! it makes it easy for my work, I contact a lot of person with use it.

Cons:

I feel so apeshit on this. The least version this has powerful.

Ringover Response

4 years ago

Hello, Thank you very much for your review. We are happy to see that you are satisfied with our service with us. Have a good day and see you soon. The Ringover Team

Nessim
Head of Marketing in Luxembourg
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Nice tool to use, some key features for us were missing

4.0 2 years ago

Pros:

- Easy to use - Nice customer success - Easy to setup

Cons:

- No Power Dialer type feature integrated with the CRM at the time, we had to use a csv file - Some countries were not available (to have a phone number from)

Ringover Response

2 years ago

Hello Nessim, Thank you for such a positive note! We are happy to see that you are satisfied with our service. Your comments are taken into account, and we will make sure we improve even more. Have a good day and see you soon. The Ringover Team,

ismail
Ingénieur commercial in France
Accounting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Ringover

5.0 3 years ago

Comments: 'i'm using ringover to contact my clients

Pros:

Very fast, i find it very pratical and easy to use, this software is very useful for my job

Cons:

Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work

Ringover Response

3 years ago

Hello Ismail, Thank you very much for your review. We are happy to see that you are satisfied with our solution. Your comments are taken into account, so we can improve our product even more. Have a good day and see you soon. The Ringover Team

Pedro
Implementation Manager in UK
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Room to improve

4.0 5 years ago

Pros:

Easy to use, very handy mobile app and chrome extension. Never experienced any issue getting through during calls.

Cons:

Some parts of the UI are a bit clunky and appear not to have been localised, text in French appears here and there in the app and in emails. Also it would be great to have a filter to not to be notified of incoming calls for a particular line if you have more then one number, at the moment it is all or nothing.

Ringover Response

5 years ago

Thanks for taking the time to review us, Pedro! We are happy to learn about your positive experience notably with the app and Chrome extension. Thanks for pointing out how we can improve our in-app text and in our emails. The relevant people have been made aware to make the necessary changes. Regarding notifications for incoming calls, there is actually an option for deactivating notifications for certain users via your IVR settings. Your CSM can help you with this so feel free to reach out at [email protected]. Thanks again for rocking with us! Team Ringover

Jonathan
Managing Director in UK
Utilities, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great product, functionality and at a great price

5.0 4 years ago

Comments: I prefer it to zoom for video calls, it integrates with my calendar and it easier for visitors to attend. The call out funtionality is brilliant, again so simple.

Pros:

It is so easy to use, the quality is perfect and when inviting users to a video meeting it is just a url click that works every time.

Cons:

For me the service is perfect, I haven't come across any issues.

Ringover Response

4 years ago

Hello Jonathan, thank you very much for your review. We are happy to see that you are satisfied with our service with us. Your comments are taken into account, and we will make sure we improve even more. Have a good day and see you soon. The Ringover Team

Olivier
CEO MyPrepa in France
Education Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Useful software for our commercial calls

5.0 3 years ago

Pros:

Useful and easy-to-use software for our commercial calls

Cons:

The price per licence is high for our size.

Ringover Response

3 years ago

Hello Olivier, Thank you for your feedback! We are delighted to know that our solution meets your needs. We are doing everything we can to make our SaaS solution easier to use and to allow our users to be more efficient by saving them time. We are very happy to continue working with you! Thank you very much and see you soon! The Ringover team

Maxim
salesperson in Belgium
Financial Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

ringover revieu w

4.0 5 years ago

Pros:

the easy to use interface and to simplicity

Cons:

none! i can't find a thing that i don't like

Ringover Response

5 years ago

Hello Maxim, Thanks for this stellar review! So happy to hear that you are satisfied with Ringover. We'll continue to deliver A+ service! Team Ringover

Aude
Customer Service in France
Aviation & Aerospace, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

First experience with Ringover!

4.0 3 years ago

Pros:

A record of all the entrant calls is kept.

Cons:

We haven't used your solution enough yet.

Ringover Response

3 years ago

Hello Aude, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Regards, Team Ringover

Amna
Associate consultant in UK
Staffing & Recruiting, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

So efficient to use!

5.0 4 years ago

Pros:

The software has made my transition into working life so smooth and easy! I use this day in and day out to make calls and can’t recommend it more!

Cons:

I can’t fault the software and as of yet every thing is running smoothly!

Ringover Response

4 years ago

Hello Amna, Thank you very much for your review. We are happy to see that you are satisfied with our service with us. Have a good day and see you soon. The Ringover Team