What Is Xero?

Award-winning online accounting software designed for small business owners and accountants. Available on any computer or mobile device with an internet connection. Business finances and cashflow are updated in real time. Imports transactions from bank accounts. Unlimited user logins. Integrates with over 1,000 3rd-party business applications. Supports multiple currencies. Data is accessible through a single ledger, allowing accountants and clients to collaborate around finances.

Who Uses Xero?

All small and medium sized businesses and accounting & bookkeeping practices.

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Reviews of Xero

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.0
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
ZAiN
ZAiN
Web Designer in Saudi Arabia
Verified LinkedIn User
Information Technology & Services, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Online Accounting done well

5.0 4 weeks ago New

Comments: Accessing my accounting package online and allowing me to invoice on the go is invaluable.Taking into account the various plans available, Xero is a good fit for my business.

Pros:

Polished software that does what it say's on the "box".Rock solid and feature rich.

Cons:

Optional add-ons should be included in the base subscription.

Phillip Sinothi
Phillip Sinothi
Senior In Charge in South Africa
Verified LinkedIn User
Accounting, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

XERO: The all-in-one accounting solution

5.0 4 weeks ago New

Comments: Xero is a comprehensive and user-friendly accounting software that offers a wide range of features for small and medium-sized businesses to efficiently manage their finances, automate accounting tasks, and gain insights from financial reports.With its automation features, Xero can help businesses save time and reduce manual errors, it also offers a wide range of features such as invoicing, expense management, receipt management and financial reporting, this allows for a more streamlined and efficient accounting process.However, like any software, it has some limitations, such as limited inventory management, and limited customization options, depending on the specific requirements of a business, these limitations may or may not be a significant issue. Therefore, businesses should thoroughly evaluate Xero's features and how they align with their specific needs before making a decision.

Pros:

Automation and EfficiencyXero offers a wide range of automation features such as bank reconciliation, automated invoicing, receipt management and an efficient expense management system which can help businesses to save time and reduce manual errors. Comprehensive Financial ReportingXero provides a wide range of pre-built financial reports such as balance sheets, income statements, and cash flow statements, which can help businesses to understand their financial performance, and make data-driven decisions.

Cons:

Limited inventory management Xero does offer some inventory management capabilities, such as tracking stock levels and generating reports, it does not have as many features as some dedicated inventory management software. So, for businesses that need advanced inventory management capabilities, Xero might not be the best option.Limited customization options.For example, some advanced features such as customizing financial reports and creating custom fields are only available on the higher-tier plans.

Kenny
Financial Accountant in Australia
Translation & Localization, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Feedback on using Xero

3.0 3 weeks ago New

Comments: It is good for small businesses but as the business grows and so does the exchange of information within the software Xero becomes a pain.

Pros:

1. It is very easy to maneuver through the system.2. Cost Effective.3. Clean interface that gives you the visibility of your financial position.4. Live Bank feeds and Bank Reconciliation.5. Preparing Purchase Orders/Quotes, Sales Orders/Quotes etc. is relatively easy.

Cons:

1. It has limitation on transactions that can be handled at one given point of time. 2. The system doesn't have payroll functions.3. The reports that are generated are not detailed oriented they are very basic. 4. It is not possible to customise the reports as per the needs. 5. It is very slow when the volume of transactions is increased. 6. Capable of only pulling out limited transactions at one time, which is very annoying when you have thousands of entries to go through.7. Customer support is not very helpful.

Elliot
Director in UK
Accounting, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best choice in the market !!

5.0 3 months ago

Comments: It has provided a solution for more than 200 of our clients of varying sizes and complexities.

Pros:

Xero is first and foremost easy to use and benefits from clever AI functionality. Keeping an eye on the business is much easier via Xero as it shows a snapshot of key data on the dashboard. With the available integrations there are very little limitations to its use and it is well priced for the majority of our clients

Cons:

The Payroll module is quite clunky and better options are out there in our opinion. An enhanced cash flow and adding a forecasting element within the software would help. Making it easier to post customer payments on account would also improve an already good product

Selcuk
Finance Director in France
Investment Management, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

A Financer's Review

5.0 2 months ago New

Comments: I have had a positive experience with Xero. It is a great tool for managing finances and staying organized.

Pros:

With Xero, I have been able to easily manage my finances, track income and expenses, and stay organized with its simple and intuitive interface. The reporting features are great, and the ability to connect to my bank accounts is a huge plus.

Cons:

One downside to Xero is that it can be a bit pricey for small businesses. It also lacks some more advanced features that more expensive accounting software offers.