17 years helping Singaporean businesses
choose better software

What Is Xero?

Xero is an award-winning online accounting software designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Automate tasks like invoicing and reporting, and get a full picture of your business with up-to-date financial data. Xero accounting software allows you to connect to your bank so you can set up feeds from any number of bank accounts and reconcile bank transactions on a daily basis.

Who Uses Xero?

Accounting for Small Business

Xero Software - Xero new invoice
Xero Software - Xero track invoices
Xero Software - Xero dashboard

Not sure about Xero? Compare with a popular alternative

Xero

Xero

4.4 (3,103)
US$20.00
month
Free version
Free trial
173
144
4.3 (3,103)
4.2 (3,103)
4.0 (3,103)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$47.99
year
Free version
Free trial
30
No integrations found
3.9 (443)
3.8 (443)
3.5 (443)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Xero

Quicken
Top rated features
Expense Tracking
Financial Reporting
General Ledger
CustomBooks
Top rated features
Billing & Invoicing
Expense Tracking
General Ledger
Reckon One
Top rated features
Bank Reconciliation
Billing & Invoicing
Financial Reporting
Odoo
Top rated features
Accounting Integration
Inventory Optimization
Task Progress Tracking
Venmo
Top rated features
Data Security
Mobile Payments
Online Payments
SimplBooks
Top rated features
No features have been rated by reviewers for this product.
QuickBooks Time
Top rated features
Online Time Tracking Software
Payroll Management
Timesheet Management
Dynamics 365 Business Central
Top rated features
Billing & Invoicing
Financial Management
Inventory Management
Indy
Top rated features
Expense Tracking
General Ledger
Mobile Access

Reviews of Xero

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.0
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Morgan
Morgan
Owner in US
Verified LinkedIn User
Facilities Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Great Choice for Accounting!

5.0 2 months ago New

Pros:

Easy to navigate and very customer friendly!

Cons:

Nothing I didn’t like about the platform

Elayna
President in US
Individual & Family Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Xero review

4.0 2 months ago

Comments: Just be aware of the small print. Dont get locked out of your own business software

Pros:

I like the software, it offers just about everything youd need to keep your financials in order and even offers end of year reports for the irs ( very important) and keeps you alerted on your quaterly tax payment schedule, among other thing. You can link your bank and reconcile your spendatures and tuck each transaction into its proper tax-non tax catagory, plus other deductions such as depreciation of your vehicles for tax writeoffs, and many more...

Cons:

.however. the quoted price on the promotion was way far from the price i was charged for this product. Also i missed my payment by two days and all my information, everything i had documented, reconciled, entered, invoices, reports, EVERYTHING was being held for ransome and untouchable till i paid my inflated price. Its was an eye opener. When running a business, be careful what product you choose, for me. I cant be locked out of my accounting software for any length of time when it comes to my business. Just food for thought. I know zoho has been the best alternative app for free even. And it offers the same services xero does for half the price. No gemics

Rufus
Director in UK
Events Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Seems good if you have the time

3.0 2 months ago New

Comments: I used it for 6 months then stopped because I felt like I didn't get any value out of it. It was difficult to use and my accountant was reluctant to use it too. Just restarted my subscription because I see no other way than to spend the time learning how to use it.

Pros:

Automatically reconciles transactions from your bank account.

Cons:

Steep learning curve, small fonts, app is very text heavy, unsure how to log future transactions that haven't happened yet.

Kelly
Director in Australia
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Xero review

5.0 2 months ago

Comments: I really enjoy using Xero within our practice and for our clients.

Pros:

The program is really user friendly for businesses

Cons:

The cost of Xero is the biggest downfall.

Stewart
Managing Director in UK
Insurance, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Accounts software made simple

4.0 last month New

Comments: Great and would recommend. My first time using an accounts software and has been like a breeze. Simple to use and cost effective.

Pros:

The API function has been fantastic for managing our office account. The ability to create nominal codes, generate custom invoices and reconcile transactions is so simple.

Cons:

The customisation on reports is not as easy as I would like.

Geoff
Founder in UK
Financial Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Very good once I got my head around it

5.0 2 months ago New

Comments: Very good so far. There has been a bit of a learning curve but once over that it’s easy.

Pros:

Once up and running it’s easy to use. Good learning support.

Cons:

Initially it took a little time to learn the product

Stacey
Dance Director in UK
Performing Arts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Xero Review

4.0 last month New

Comments: Overall it was very good and helped my business

Pros:

Easy to access from any device. The layout is great.

Cons:

Took a while to get used to - a lot to learn

Eric
Cfo in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Good value accounting system

4.0 last month New

Comments: Positive overall experience, it is a good value for the price paid.

Pros:

Easy to use, simple interface that I was able to pick up quickly.

Cons:

Does not appear to be a way to lock a period. Other users have changed revenue from 4 years ago accidentally.

Edmond
CEO in Togo
Market Research, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Magnificient accounting software

4.0 2 months ago New

Comments: My globale experience with Xero is positive

Pros:

With Xero, i Can manage my accounting tasks such as invoice management and expense reports in an organized way.it's complete and easy to use.

Cons:

Integration with other software is a bit complicated.

Verified Reviewer
Verified LinkedIn User
Legal Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Xero - A quick overview

5.0 3 weeks ago New

Comments: Excellent software - we use it for our business and helps reconcile accounts and manage payments to and from multiple accounts.

Pros:

Intuitive accounting software. Easy to add clients/contacts and suppliers and create invoices and reconcile payments.

Cons:

Nothing - it meets our requirements very well.

Kieran
Mortgage and Insurance Adviser in New Zealand
Financial Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Useful way to track your business' performance

5.0 3 months ago

Comments: Xero has been a useful tool for my business for the past 8+ years, and I use it in conjuction with my accountant to keep track of my business accounts. It's a handy way to code account transactions, and also see how my business is performing.

Pros:

Super easy to track and stay on top of my business financials.

Cons:

It can be hard to get help and support, and also to set up new reports.

Erin
Administration in Australia
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy to use and gives alot of financial reports fo review.

5.0 3 months ago

Comments: Overall Xero is easy to use and there is not many things that you can do to break it.

Pros:

Everything you need for financials are at your fingertips. From Reporting to daily transactions to payroll.

Cons:

There are a few client contacts that I have trouble finding. When Updates happen it changes the way things are used, this can be a little frustrating to pivot of processes.

Matt
Founder and Director in UK
Food & Beverages, Self Employed
Used the Software for: 1+ year
Reviewer Source

Easy Accounts

5.0 4 months ago

Comments: Easy to gain an understanding of with various help sections, and fully customisable in terms of invoicing and product management.

Pros:

If fully utilised Xero is a very powerful business tool that can encapsulate everything financial - from integrated stock systems and product costing, to sales tracking and customer management.

Cons:

The dashboard can be a little cluttered together - in some instances you need to click through a few hyperlinks to get to where you want to go.

Geoff
Global Sales Director in New Zealand
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Losing touch with the cusomter.

2.0 6 months ago

Comments: It works and accounting isn't the most exciting part of the day. The features and mindless design changes do not justify the constant price increases. Like the huge integration list, they should break up every feature and price by feature rather than base packages.

Pros:

Xero was great when we first signed up. It was a simple small business accounting software.

Cons:

They lost touch with the customers. Developers ruled with poorly thought out features and UI/UX. Tell your early customers how much you are discounting your new customers and then flood the dashboard with price increase notifications. Price goes up and the product gets worse.

Jhoy
Finance Manager in Philippines
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Xero certified

5.0 7 months ago

Pros:

Xero is user friendly, easy to navigate things. And they have useful updates quarterly. They make sure they step up their game every now and then.

Cons:

Can't think of any right now cause going back to what I just said, they continuously update the software so it will be useful to their users.

Tom
Company Accountant in Australia
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Perfect for Small Businesses

5.0 4 months ago

Comments: Overall, Xero is a great accounting software and it is my favourite of the few I have used (MYOB, SAP).

Pros:

Intuitive and modern UI. Very simple to use and a great experience all around. Lots of integrations with external software (Xemplo, ETZ for example), making it very versatile.

Cons:

It works great for us now, but we are reaching a point where it is too simple for our needs. No robust cost centre/division tracking abilities (although a basic version is offered). Not a lot of support for consolidation of multiple entities built in.

Pius
Accountant in Australia
Religious Institutions, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Accounting with Xero is Amazing

5.0 2 months ago

Pros:

Xero is the most iconic tool that I have ever used. I like that it offers a wide range of online accounting tools such as AP, AR, GL and payment matching in one place.

Cons:

Whenever I face issues, the vendor technical team is rapid in resolving the bug - currently, there is no daunting aspect.

Brigitte Lesley
Director in UK
Market Research, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good for processing; reporting function needs improvement

4.0 last month New

Comments: Processing is easy, but reporting is very time consuming.

Pros:

The app allows you to upload receipts so easily

Cons:

Unable to automate sending reports to senior management. This is a real pain, I have to manual send regular reports to people which is time consuming.

Vania
Assistant Manager in Australia
Accounting, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

AP/AR/GL Tool of this Era: Xero

5.0 2 months ago New

Pros:

Xero is a reliable accounting tool which I use to automate major repetitive accounting tasks mainly invoicing, inventory control and billing.

Cons:

Ever since I implemented Xero, I have never experienced any daunting aspect.

Temitayo
Senior Executive Officer in UK
Arts & Crafts, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Most Widely Used Online Accounting Tool at NCAC

5.0 4 months ago

Pros:

I give thumbs up to the fact that Xero has a super easy to use mobile application which has all features available on cloud apps. I mainly use it to draft, create, customize and send invoices automatically to vendors.

Cons:

For nearly three years now, I have not come across any overwhelming aspect on Xero.

Olaoluwa
Chief Operating Officer in Australia
Management Consulting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Xero is great for efficiency and easy UI

5.0 4 months ago

Pros:

The affordability compared to other Accounting platforms.Pretty easy to use and implementing existing data is straightforward.I also like that all our accounting information is in one place.

Cons:

My experience with Xero has been smooth without any issues.

Nelly
Real Estate Agent in UK
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Xero in Real Estate Accounting

4.0 4 months ago

Pros:

I use Xero as QBO alternative. As Real Estate Agent, I am able to save time by automating repetitive accounting tasks.

Cons:

It requires to be integrated with CRM and ERP tools due to lack of some features.

Happy
Happy
Assistant Accountant in Malawi
Verified LinkedIn User
Accounting, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

The Xero Effect: Revolutionizing Accounting One Click at a Time

5.0 8 months ago

Comments: Xero stands out as a professional, user-friendly, and aesthetically pleasing accounting solution. While it may occasionally test your patience with its speed, the overall experience remains largely unaffected, leaving users with a feeling of satisfaction and relief.

Pros:

I thought it was a simple step in and work type of software, easy to maneuver around and not get lost. Love the soft blue color as well, feel professional and relieving.

Cons:

The online platform was slightly slow for, could be my connection maybe on this one.

Cliff
Manager Wiring Department in UK
Automotive, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Xero: Robust Online Accounting Tool Widely Used at ASEA

5.0 4 months ago

Pros:

Creating invoices in my wiring department has been streamlined by Xero which requires zero manual workflow.

Cons:

Even though I use Xero rarely, I barely find anything to dislike on my end.

Thomas
Planning and Finance Executive in UK
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Xero is the best tool for the job

5.0 6 months ago

Comments: Xero makes accounting really quick and easy. It's easy to create, edit and manage transactions, and it makes organisation a breeze.

Pros:

Integration with other software packages such as WorkflowMax and Rapport3, the number of reports available, easy bank reconciliation and automatic bank account syncing.

Cons:

It takes a working day to pull through bank account data. This is an understandable limitation, but I'd love to see Xero create a way around it one day. Waiting a day to see if payments have come in is a pain, especially over the weekend.