Who Uses LogMeIn Central?
Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, and Tech Support organizations.
What Is LogMeIn Central?
LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
LogMeIn Central Details
LogMeIn Central
https://secure.logmein.com/home/central
Founded 2003
LogMeIn Central pricing overview
LogMeIn Central does not have a free version but does offer a free trial.
Free Version
No
Free Trial
Yes
LogMeIn Central deployment and support
Support
- 24/7 (Live Rep)
- Business Hours
- Online
Deployment
- Installed - Mac
- Cloud, SaaS, Web
- Installed - Windows
- Mobile - iOS Native
- Mobile - Android Native
Training
- Live Online
- Documentation
LogMeIn Central Features
Endpoint Protection Software
- Activity Log
- Anti Virus
- Application Security
- Behavioral Analytics
- Device Management
- Encryption
- Signature Matching
- Web Threat Management
- Whitelisting/Blacklisting
IT Asset Management Software
- Audit Management
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Cost Tracking
- Inventory Management
- Maintenance Management
- Procurement Management
- Requisition Management
- Supplier Management
IT Management Software
- Access Controls/Permissions
- Capacity Management
- Compliance Management
- Inventory Management
- Issue Auditing
- License Management
- Maintenance Scheduling
- Patch Management
- Remote Access/Control
IT Service Software
- Contract Management
- IT Asset Management
- Incident Management
- Knowledge Management
- Release Management
- Self Service Portal
- Service Catalog
- Service Reporting
- Ticket Management
MSP Software
- Backup and Recovery
- Billing & Invoicing
- CRM
- Dashboard
- Help Desk
- Issue Management
- Live Chat
- Patch Management
- Project Management
- Remote Access
- Scheduling
Remote Monitoring and Management Software
- Deployment Management
- For MSPs
- IT Asset Management
- Mobile Access
- Network Monitoring
- Patch Management
- Real-time Alerts
- Remediation Management
LogMeIn Central Alternatives
More LogMeIn Central alternatives
LogMeIn Central Reviews
Read all reviewsOverall rating
Average score
Jeff E.
-
Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
-
Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 29/09/2020
"Perfect for Workstation Management!"
Comments: I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!
Pros: I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation in my Central Account. The Central Management Console allows me to see all of my user workstations, group them, setup notifications based on specific criteria (RAM or CPU utilization, new software installs, etc). There's also a File Manager where I can move or copy files from my workstation to the end users. There is a lot of functionality for managing updates, running scripts, etc, that I do not use.
Cons: LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.
- Reviewer Source
- Reviewed on 29/09/2020
Darell B.
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Overall Rating5 /5
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Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/08/2020
"Log Me In Central A Great Choice For Remote Support"
Comments: I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.
Pros: Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.
Cons: The pricing a little high to add features it costs to use but every feature is very useful for your business
- Reviewer Source
- Reviewed on 27/08/2020
Jax W.
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Overall Rating2 /5
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Ease of Use3 /5
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Features & Functionality1 /5
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Customer Support1 /5
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Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 01/10/2018
"Never Really Worked Reliably"
Comments: We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.
Pros: It allowed us to access thousands of devices and keep them organized.
Cons: Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.
- Reviewer Source
- Reviewed on 01/10/2018
Verified Reviewer
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support2 /5
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Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/11/2019
"Great program but way to expensive"
Comments: We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.
Pros: The program is very easy to setup and use.
Cons: The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.
- Reviewer Source
- Reviewed on 15/11/2019
Loren D.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/12/2019
"LogMeIn"
Comments: LogMein Central has made it easier, faster and more practical to teach and train my staff at different and various times of the day from any location either party is at.
Pros: LogMeIn makes running a business easier by being able to teach employees pertinent training/information by connecting computers and demonstrating virtually together.
Cons: Sometimes if an area of one of the participants have a slow or shaky internet connection, it makes it difficult to interact with one another on-line.
- Reviewer Source
- Reviewed on 08/12/2019
