Who Uses LogMeIn Central?
Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, and Tech Support organizations.
What Is LogMeIn Central?
LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
LogMeIn Central Details
LogMeIn
http://www.logmein.com
Founded 2003
LogMeIn Central pricing overview
LogMeIn Central does not have a free version but does offer a free trial.
Starting Price
Not provided by vendor
Pricing Details
All packages start at 25 computers. BASIC: €46/month (billed annually) PLUS: €92/month (billed annually) PREMIER: €117/month (billed annually)
Free Version
No
Free Trial
Yes
LogMeIn Central deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Windows (On-Premise)
- Linux (On-Premise)
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- Live Online
- Documentation
- Videos
LogMeIn Central Features
Endpoint Protection Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Anti Virus
- Application Security
- Applications Management
- Audit Management
- Audit Trail
- Authentication
- Behavior Tracking
- Behavioral Analytics
- Compliance Management
- Customizable Reports
- Data Visualization
- Device Management
- Encryption
- Event Logs
- Event Tracking
- HIPAA Compliant
- Incident Management
- Monitoring
- Patch Management
- Policy Management
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Risk Alerts
- Risk Analytics
- SSL Security
- Secure Data Storage
- Secure Login
- Security Auditing
- Server Monitoring
- Signature Matching
- Summary Reports
- Third Party Integrations
- Two-Factor Authentication
- Uptime Reporting
- User Management
- Vulnerability Scanning
- Web Threat Management
- Web Traffic Reporting
- Whitelisting/Blacklisting
IT Asset Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Management
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode / Ticket Scanning
- Change Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Email Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Inventory Tracking
- Knowledge Base Management
- Maintenance Management
- Maintenance Scheduling
- Monitoring
- Prioritization
- Problem Management
- Procurement Management
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Role-Based Permissions
- Self Service Portal
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Third Party Integrations
- User Management
- Workflow Management
IT Service Software
- API
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Asset Management
- Audit Management
- CRM
- Change Management
- Client Portal
- Compliance Management
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Drag & Drop
- Email Management
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Knowledge Base Management
- Knowledge Management
- Monitoring
- Prioritization
- Problem Management
- Project Management
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Release Management
- Reporting & Statistics
- SSL Security
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Reporting
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Third Party Integrations
- Ticket Management
- Workflow Management
IT Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Audit Management
- Audit Trail
- Capacity Management
- Change Management
- Chat/Messaging
- Compliance Management
- Configurable Workflow
- Configuration Management
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Visualization
- Event Logs
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Issue Auditing
- Knowledge Management
- License Management
- Maintenance Scheduling
- Monitoring
- Patch Management
- Performance Metrics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- SSL Security
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Single Sign On
- Task Management
- Third Party Integrations
- Ticket Management
- Uptime Reporting
- User Management
- Workflow Management
MSP Software
- API
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Anti Virus
- Audit Management
- Audit Trail
- Automatic Backup
- Backup and Recovery
- Billing & Invoicing
- CRM
- Compliance Management
- Configuration Management
- Contract/License Management
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Visualization
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Issue Management
- Live Chat
- Maintenance Scheduling
- Monitoring
- Patch Management
- Performance Metrics
- Policy Management
- Project Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- SSL Security
- Scheduling
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Summary Reports
- Support Ticket Management
- Task Management
- Third Party Integrations
- Workflow Management
Remote Monitoring and Management Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Anti Virus
- Asset Management
- Audit Management
- Audit Trail
- Automatic Backup
- Compliance Management
- Configuration Management
- Customizable Branding
- Customizable Reports
- Deployment Management
- Event Logs
- For MSPs
- IT Asset Management
- IT Asset Tracking
- Inventory Management
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Multiple User Accounts
- Network Monitoring
- Patch Management
- Policy Management
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Alerts
- Real-time Updates
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Server Monitoring
- Service Level Agreement (SLA) Management
- Summary Reports
- Support Ticket Management
- Task Management
- Task Scheduling
- Third Party Integrations
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- Vulnerability Scanning
- Workflow Management
LogMeIn Central Alternatives
More LogMeIn Central alternatives
LogMeIn Central Reviews
Read all reviewsOverall rating
Average score
Jeff E.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support4 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 29/09/2020
"Perfect for Workstation Management!"
Comments: I've used LogMeIn Central to manage user workstations across the networks of two manufacturing companies that I've worked for as the IT Administrator. I've also used Central to manage windows-based Digital Signage computers; both with great success!
Pros: I use LogMeIn Central to manage all of the user workstations within my organization. This allows me to remote into any user computer to help with troubleshooting, and to do a number of other management functions (ie, monitor hardware, software, anti-virus status, etc). I can also get specific hardware information (ie, graphic card or CPU model) using the Inventory functionality about any workstation in my Central Account. The Central Management Console allows me to see all of my user workstations, group them, setup notifications based on specific criteria (RAM or CPU utilization, new software installs, etc). There's also a File Manager where I can move or copy files from my workstation to the end users. There is a lot of functionality for managing updates, running scripts, etc, that I do not use.
Cons: LogMeIn Central requires you to at least pay for a minimum of 25 workstations / installations, whether you use them or not, as this is a business-class product.
- Reviewer Source
- Reviewed on 29/09/2020
Darell B.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/08/2020
"Log Me In Central A Great Choice For Remote Support"
Comments: I have been using the Central Module for years it allows you to put computers in groups to easily identify your customers computers. Also alerts are set to notify you of Windows updates and antivirus software that is outdated on each computer.
Pros: Log Me In Central has been my go to remote repair tool for my customers. The software is secure easy to use and is loaded with features.
Cons: The pricing a little high to add features it costs to use but every feature is very useful for your business
- Reviewer Source
- Reviewed on 27/08/2020
Doug S.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/03/2021
"LogMeIn works but it does not provide the same features as other products"
Comments: Overall we had a good experience with Logmein. We used it for about 10 years with great success but as the customers needs changed, we had to find a product that was more flexible.
Pros: I liked that you could use the web and use an APP for connecting to computers. I liked that I coudl use my cell phone app to connect when away from my PC. It was intuitive and easy to use
Cons: This software was more expensive than other similar products. Only payment option was for 1 year where other products have monthly payment options. The software did not offer the same options like multiple screens that other software provides. That is a pretty big item to miss today when most clients use multiple screens and they are not familiar with dragging things between 1 screen.
- Reviewer Source
- Reviewed on 19/03/2021
Jax W.
-
Overall Rating2 /5
-
Ease of Use3 /5
-
Features & Functionality1 /5
-
Customer Support1 /5
-
Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 01/10/2018
"Never Really Worked Reliably"
Comments: We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.
Pros: It allowed us to access thousands of devices and keep them organized.
Cons: Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.
- Reviewer Source
- Reviewed on 01/10/2018
Verified Reviewer
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality3 /5
-
Customer Support2 /5
-
Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/11/2019
"Great program but way to expensive"
Comments: We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.
Pros: The program is very easy to setup and use.
Cons: The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.
- Reviewer Source
- Reviewed on 15/11/2019
