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What Is OnVoard?
Reputation management software that allows businesses to create email campaigns, utilize predefined workflows, embed reviews, and more.
Who Uses OnVoard?
Designed for e-Commerce merchants to manage product lists, reviews, star ratings, review requests, and more.
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Reviews of OnVoard
Fantastic App, would highly recommend
Pros:
Its very easy to use and does everything we want it to do. The customer support team are very helpful and responsive
Cons:
Would like to have more options to design the buttons and fonts.
Wish we went onvoard earlier. It's been great so far!
Comments: We had issues trying to gather reviews effectively for our products and our site. Using Onvoard has definitely addressed those issues and it has definitely made a difference in social proofing our products and our brand.
Pros:
We were looking for a review app that would easily be integrated into the web platform we're using. Onvoard was just that. To our delight, the app itself is so flexible in terms of determining timing, frequency, and setup of review prompts. All our queries were met with ease and swiftly responded to. We especially wanted a review prompt that either pops up into a webpage or in-email (but later found out why this was risky), sent after a certain trigger, and will easily be integrated into our site.
Cons:
It would be nice to have an automated weekly "round-up" of reviews. Sometimes we do forget we're running Onvoard and we don't check it. So a small reminder of "the stats of reviews" we've collected in the past week would be a nice indication. Also, showing these star ratings on Google search page would be a great plus. Would also be great if Onvoard + Easystore has some sort of discount code creation flow that is specific to certain reviewers.
Great app!
Pros:
It helps me a lot to manage the storage of certain products. The automatic notifications to costumer is a real time-saver!
Cons:
I wish the notification could be sent faster…
Alternatives Considered:
My Review
Pros:
easy to integrate value of money easy to connect with easystore
Cons:
don't have rating system so I need to use easystore app to make my users rate the product. in that way, user cannot directly give a rating in email
OnVoard Response
4 years ago
Thank you for your review! Yes product reviews is in my roadmap and is something that I am currently working on. The next version of OnVoard, slated to be released in a few months time, will be 10X better and includes: - Drag and drop email editor - Product reviews - User segmentation - Multi-steps workflows with branch logics This would allow you to fully control the outlook (using the editor) and workflow of your emails when asking for product reviews. I'll shortly follow up to show you some screenshots for a little sneak preview.
Simple to use, very friendly for small business
Comments: Back in stock helps us a lot. I can know what's people want now and don't have to stock too much.
Pros:
Friendly trial experience, very functional, great customer service. It really solved my problem.
Cons:
Sometimes it can't show really exactly, thus some customers think it didn't work well. But it doesn't really matter.
