BrightSide Rental Management

BrightSide Rental Management

by Hawkins Computer Services

Who Uses BrightSide Rental Management?

BrightSide Rental Management is a complete management solution for your vacation rental agency or property management company. We develop powerful tools to make managing your company simple.

What Is BrightSide Rental Management?

BrightSide Rental Management offers a complete management solution for your vacation rental agency or property management company. We offer direct integrations with VRBO/HomeAway, Booking.com, and more. BrightSide makes it easy to manage your properties, rates, specials, and reservations in a single centralized system. We offer powerful APIs for custom website integrations, as well as portals for guests, owners, and maintenance teams.

BrightSide Rental Management Details

Hawkins Computer Services

https://bookonthebrightside.com

Founded 2006

BrightSide Rental Management Pricing Overview

BrightSide Rental Management does not have a free version but does offer a free trial. BrightSide Rental Management paid version starts at US$80.00/month.

Starting Price

US$80.00/month

Pricing Details

One time $300 setup then monthly subscription based on number of units

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Support

Business Hours

Online

BrightSide Rental Management Features

Hospitality Property Management Software
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
For Vacation Rentals
GDS/OTA Integration
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Single Property
Commission Management
Contact Management
Guest Communications
Guest Experience Management
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Reservations Management
Vendor Management
Work Order Management

BrightSide Rental Management Reviews

Showing 5 of 18 reviews

Overall
5/5
Ease of Use
4.9/5
Customer Service
5/5
Features
4.9/5
Value for Money
5/5
Cathy M.
Owner/Manager
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/05/2019

"Love this software!!"

Comments: Brightside has allowed me to advertise more this increased my bottom dollar substantially.

Pros: I like that it allows me to integrate with marketing channels. I like that customer support is always willing to make edits or changes to satisfy the individuality of my business.

Cons: Still working on improving the housekeeping portion but they are working on it so it’s not really a con.

  • Reviewer Source 
  • Reviewed on 17/05/2019
Jennifer H.
Admin Assistant
Leisure, Travel & Tourism, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/03/2020

""Simply" the Best"

Comments: AMAZING! Easiest Software to use. Brightside Team came to the office, set everything up, did the training which is great but unnecessary because the system is very user friendly and simple. Simple in a great way, like "Simply" the Best.

Pros: I like how User Friendly it is. Takes no time to figure out how to work it. I have used several different Reservation Softwares and I can say none of them can compare to Brightside/RM4. I work mostly in Accounting & Owner Statements of the software and it is a breeze. Other softwares require negative to cancel positive, all you do on Brightside is delete it. Couldn't be easier. The Hawkins support team is amazing and will answer any question or issue immediately, there is no waiting. If you find an issue with how it works, they will find a way to fix it and improve it. I would recommend The Hawkins Group & Brightside Software to company and stand behind my suggestion. It's Simply the Best!

Cons: Only 2 things come to mind... but still would not consider them "Cons".
1. Pictures: Need a more simple way to input into the system, maybe a number system.
2. Guidebook / Diagram of system would be great, it would allow you to find what you need without searching or asking for assistance. A Diagram with each TAB broken down to show what it contains would be great. Contacting Brightside for assistance has NEVER been an issue, there is always an immediate response. That being said, the majority of users will never be adding or editing the system so my Cons only apply to a few and I truly I would not call them Cons, maybe just time savers.

  • Reviewer Source 
  • Reviewed on 02/03/2020
Amy G.
owner/manager
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/01/2020

"Brightside makes our business shine!"

Comments: With Brightside I'm more in touch with my business. I've had to manage rentals from halfway around the world for a couple weeks at a time. Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers. And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

Pros: How much it helped organize and streamline our day-to-day business and data. Our software before Brightside was good for property ownership but not management. Now we can manage our business, create reports, look ahead and plan for changes.

Cons: I'll be honest, Brightside is not as intuitive as I'd like. Once you learn the system, it's all good. But a few times I've had to call or email for support because I couldn't figure something out. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] have always been prompt to respond. Knowing that I can reach out to them for guidance is a huge benefit.

  • Reviewer Source 
  • Reviewed on 17/01/2020
Renee C.
Owner
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/01/2020

"Long Time User"

Comments: I have used several different software programs over the years, and BrightSide Rental Management is by far the best! I have been with BrightSide for many years (even before it was BrightSide) and have saw the growth and progress first hand as a user!

Pros: The ease of use! The BrightSide Rental Management support.

Cons: No cons! The support team is top notch! They are quick to respond to any issue I have ever had, which was typically and error on my end!

  • Reviewer Source 
  • Reviewed on 17/01/2020
Catie T.
Reservationist
Hospitality, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/02/2020

"Easy to Use with Great Features!! "

Comments: We have used BrightSide for years and it is so wonderful to see all the new additions to the software. They are constantly updating and making improvements. Making reservations is very easy and there are so many different options for running reports. They have also integrated with many other booking sites that has been great for our business. The Hawkins team is always available to help, answer any questions, and offer advice. They are always quick to fix anything we need.

Pros: The software is very user friendly with just about everything you would need for managing and renting properties.

Cons: Arranging the unit pictures takes time and would be easier if it were in a grid layout.

  • Reviewer Source 
  • Reviewed on 01/02/2020