---
description: Get detailed information about Site24x7 and how it can help you meet your business needs. Learn more about Site24x7 price, benefits, and disadvantages for businesses in Singapore.
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title: Site24x7 Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Server Management Software](/directory/10019/server-management/software) > [Site24x7](/software/168192/site24x7)

# Site24x7

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> All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more.
> 
> Verdict: Rated **4.7/5** by 382 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Site24x7?

Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 382 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required.&#10;&#10;Pricing options are available in Yearly, Monthly and Hourly models.&#10;&#10;STARTER&#10;Best suited for small teams.&#10;$9/mo&#10;&#10;PRO&#10;Best suited for medium sized teams.&#10;$35/mo&#10;&#10;ENTERPRISE&#10;Best suited for enterprises.&#10;$225/mo
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Activity Monitoring
- Alerts/Escalation
- Alerts/Notifications
- Anomaly Detection
- Availability Testing
- Backup and Recovery
- Bandwidth Monitoring
- Continuous Integration
- Dashboard
- Data Aggregation
- Data Migration
- Data Security
- Device Auto Discovery
- Diagnostic Tools
- Event Logs
- Firewalls
- For MSPs
- Hierarchical Mapping
- IT Monitoring
- IT Reporting
- Incident Reporting
- Intrusion Detection System
- Issue Management
- Log Analysis Software
- Log Collection
- Multi-Language
- Network Analysis
- Network Monitoring
- Network Provisioning
- On Call Scheduling
- Patch Management
- Performance Analysis
- Performance Management
- Performance Monitoring
- Predictive Analytics
- Real-Time Data
- Real-Time Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Secure Data Storage
- Service Level Agreement (SLA) Management
- Status Tracking
- Task Management
- Third-Party Integrations
- Threat Response
- Troubleshooting
- Uptime Reporting
- Virtual Machine Monitoring

... and 20 more features

## Integrations (9 total)

- ManageEngine AlarmsOne
- ManageEngine ServiceDesk Plus
- Microsoft Teams
- OpsGenie
- PagerDuty
- ServiceNow
- Slack
- Zapier
- Zoho Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Server Management Software](https://www.capterra.com.sg/directory/10019/server-management/software)

## Related Categories

- [Log Management Software](https://www.capterra.com.sg/directory/30856/log-management/software)
- [Website Monitoring Software](https://www.capterra.com.sg/directory/10021/website-monitoring/software)
- [Server Management Software](https://www.capterra.com.sg/directory/10019/server-management/software)
- [Network Monitoring Tools](https://www.capterra.com.sg/directory/30019/network-monitoring/software)
- [Application Performance Management Tools](https://www.capterra.com.sg/directory/30208/application-performance-management-software/software)

## Alternatives

1. [New Relic](https://www.capterra.com.sg/software/118128/new-relic) — 4.5/5 (201 reviews)
2. [ManageEngine OpManager](https://www.capterra.com.sg/software/168854/manageengine-opmanager) — 4.6/5 (343 reviews)
3. [ManageEngine Applications Manager](https://www.capterra.com.sg/software/172323/manageengine-applications-manager) — 4.6/5 (268 reviews)
4. [Datadog](https://www.capterra.com.sg/software/135453/datadog-cloud-monitoring) — 4.6/5 (369 reviews)
5. [PRTG](https://www.capterra.com.sg/software/21581/prtg-network-monitor) — 4.6/5 (256 reviews)

## Reviews

### "Reliable monitoring platform for MSP environments" — 5.0/5

> **Mohd** | *25 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Efficient monitoring with easy navigation. The dashboard makes it simple to track servers, network devices and websites in one place, and setting up SNMP monitoring through the On-Premise Poller is straightforward. Alerts are timely and reliable, which helps us respond to issues before users notice them.
> 
> **Cons**: Some security aspects could be improved. SNMPv2 community strings are still the common path for network device discovery, and tighter credential handling options would give more confidence in regulated client environments. Documentation for firewall and API permission requirements could also be clearer.
> 
> Very positive overall. As a managed service provider we use Site24x7 across multiple client environments, and it has been dependable for both server and network monitoring. The On-Premise Poller works well for on-site infrastructure, discovery and alerting are easy to configure, and support has been responsive when we hit issues. It has become a core part of our daily monitoring workflow.

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### "Reliable, Easy-to-Use Monitoring Platform with Excellent Support" — 5.0/5

> **Verified Reviewer** | *25 August 2026* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Site24x7 is very easy to use and makes onboarding new customers straightforward and efficient. The platform is competitively priced, reliable, and provides a wide range of monitoring capabilities in one solution. Technical support has also been very responsive and helpful whenever we require assistance. We especially appreciate the excellent support from our Site24x7 contacts, including the sales team, who have been very proactive, professional, and easy to work with.
> 
> **Cons**: Overall, our experience has been very positive. One area that could be improved is making some of the more advanced configuration and reporting features.
> 
> Our overall experience with Site24x7 has been excellent. The platform is reliable, easy to manage, and makes it simple for us to onboard and support multiple customers. It provides good value for the price and has helped us improve the efficiency of our monitoring operations. Technical support has consistently been responsive and knowledgeable, and our relationship with the Site24x7 team has been outstanding. Our sales and account contacts are always helpful, responsive, and willing to work with us to meet our requirements.

-----

### "Full-Stack 2026 Review" — 5.0/5

> **Andy** | *25 August 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: I liked its comprehensive monitoring, real-time alerts, and easy-to-use dashboard for managing IT systems.
> 
> **Cons**: Some advanced features can be complex to configure, and the interface can feel overwhelming when managing multiple monitoring tools and settings.

-----

### "Reliable Monitoring Platform for Enterprise Infrastructure" — 5.0/5

> **Akshay** | *5 August 2026* | Airlines/Aviation | Recommendation rating: 8.0/10
> 
> **Pros**: I like how Site24x7 centralizes monitoring across our infrastructure while providing actionable alerts and clear visibility into system health. It has helped us detect issues faster and respond to incidents more efficiently.
> 
> **Cons**: While Site24x7 is feature-rich, some areas of the interface can feel cluttered, making it difficult to quickly locate specific settings or configurations. The reporting and dashboard customization could also be more flexible for advanced operational and management reporting.
> 
> Overall, my experience with Site24x7 has been very positive. It has proven to be a reliable monitoring platform that provides good visibility into the health and performance of our infrastructure while helping us detect and respond to issues proactively. The setup and day-to-day management are straightforward, and features like alerting, dashboards, and reporting have streamlined our monitoring operations. Although there is room for improvement in areas such as UI navigation and reporting customization, it has consistently met our operational needs and has become an important part of our incident management workflow.

-----

### "Reliable and Flexible IT Infrastructure Monitoring Solution" — 5.0/5

> **Om** | *18 August 2026* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: Site24x7 is a reliable and flexible infrastructure monitoring platform with a relatively easy learning curve and straightforward setup. I particularly like its centralized, real-time monitoring across servers, networks, databases, applications, and other IT components. The customizable dashboards, alerts, thresholds, reports, and custom metrics provide good flexibility for different monitoring requirements. It also offers good security features and provides strong value for money by reducing the need for multiple monitoring tools. While occasional issues such as false alerts, connectivity problems, or metric collection delays can occur, they are generally manageable through configuration and troubleshooting. Overall, Site24x7 is a feature-rich and cost-effective solution for proactive IT infrastructure monitoring and incident management.
> 
> **Cons**: The main limitation of Site24x7 is that some advanced monitoring and customization features can require a steep learning curve and significant configuration effort. Occasionally, false or duplicate alerts, monitoring connectivity issues, and delays in metric collection can occur. The large number of configuration options can also make the interface feel overwhelming initially. Overall, while the platform is powerful, improving alert accuracy, simplifying advanced configurations, and making the user interface more intuitive would further enhance the experience.
> 
> My overall experience with Site24x7 has been positive. It is a reliable and flexible monitoring platform that provides centralized, real-time visibility across servers, networks, databases, applications, and other IT infrastructure components. The customizable dashboards, alerts, thresholds, reports, and custom metrics make it suitable for different monitoring requirements and help in proactive incident management. The platform offers good value for money and is generally easy to set up, although some advanced configurations can require additional learning and troubleshooting. Overall, Site24x7 has helped improve infrastructure visibility, alert management, and operational efficiency.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/168192/site24x7)

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