---
description: Get detailed information about ContactPigeon and how it can help you meet your business needs. Learn more about ContactPigeon price, benefits, and disadvantages for businesses in Singapore.
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title: ContactPigeon Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# ContactPigeon

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> Customer engagement, personalization and automation features that work to attract, retain, and grow sales for retailers.
> 
> Verdict: Rated **5.0/5** by 297 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ContactPigeon?

ContactPigeon enables eCommerce stores and B2C businesses to engage, retain, and grow customers with unique insights into visitor behaviors, automation flows, and personalized recommendations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 297 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ContactPigeon
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Pricing based on volume of customer profiles.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Greek
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 71 more

## Features

- A/B Testing
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Contact Management
- Customer Profiles
- Customer Segmentation
- Customizable Fields
- Drip Campaigns
- Email Marketing
- Email Tracking
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Optimization
- Multi-Channel Marketing
- Personalization
- ROI Tracking
- Reporting/Analytics
- Segmentation
- Social Marketing
- Subscriber Management
- Template Management
- Third-Party Integrations
- WYSIWYG Editor
- Website Visitor Tracking

## Integrations (8 total)

- Adobe Commerce
- BigCommerce
- Meta for Business
- Shift4Shop
- Shopify
- Volusion
- WooCommerce
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.com.sg/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.com.sg/directory/6/marketing-automation/software)
- [Email Marketing Software](https://www.capterra.com.sg/directory/30013/email-marketing/software)
- [Customer Data Platform Software](https://www.capterra.com.sg/directory/31334/customer-data-platform/software)
- [Retail Intelligence](https://www.capterra.com.sg/directory/34633/retail-intelligence/software)

## Alternatives

1. [Brevo](https://www.capterra.com.sg/software/132996/brevo) — 4.6/5 (3512 reviews)
2. [Gmail](https://www.capterra.com.sg/software/202338/gmail) — 4.8/5 (13519 reviews)
3. [Mailchimp](https://www.capterra.com.sg/software/110228/mailchimp) — 4.5/5 (17676 reviews)
4. [MailerLite](https://www.capterra.com.sg/software/136603/mailerlite) — 4.7/5 (2322 reviews)
5. [ActiveCampaign](https://www.capterra.com.sg/software/79367/activecampaign) — 4.6/5 (2568 reviews)

## Reviews

### "Trustworthy team and a good platform for managing campaigns in one place." — 5.0/5

> **Vassilis** | *21 May 2026* | Tobacco | Recommendation rating: 10.0/10
> 
> **Pros**: ContactPigeon gives us one place to manage emails, automations, push notifications, and pop-ups, which has made our customer communication easier to organize. The team is supportive and always there when we need assistance. The platform has played a key role in boosting our sales and revenue since March 2023. Generally, we are satisfied with the platform and the features that it provides us with, and we want to explore ContactPigeon’s new feature, Menura AI.
> 
> **Cons**: We don’t have anything negative to mention, just the occasional lag of the platform, but it’s insignificant.

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### "A great partner helping us with our domestic and international accounts" — 5.0/5

> **Vasileios** | *18 March 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Cart and browse recovery flows are easy to set up and effective. The dynamic coupon pop-ups are useful for growing our subscriber base. One feature we use a lot is custom landing pages. The platform gives us the possibility to personalize it, which in turn creates a more tailored experience for the visitor.
> 
> **Cons**: All in all, t’s been very smooth, we’ve seen great results, however some more advanced implementations require guidance from the team.

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### "Flexible for targeted campaigns and strong automation flows" — 5.0/5

> **Christos** | *7 August 2026* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: The platform gives us the flexibility to create automations based on different customer actions. We currently use Abandoned Cart, Browse Abandonment, and survey automations, and we are developing a new flow that will send relevant content after a purchase from a specific product category.
We have also configured our registration pop-up with a dropdown menu, allowing each user to choose the category they are interested in. Subscribers are then added to the relevant list, which makes it easier to send targeted newsletters to different audience groups.
We are now planning additional implementations, including an embedded Recently Viewed pop-up and a Best Sellers automation.
> 
> **Cons**: Complex flows need more preparation, testing, and coordination before launch, and sometimes setting up is not immediate, particularly when multiple conditions and audience segments are involved. But we always have help when implementing each journey.

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### "A flexible omnichannel platform for data aggregation, automations, and retail customer engagement" — 5.0/5

> **Maria** | *18 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: ContactPigeon provides a strong combination of collecting, organizing, and turning data into, automation and multichannel communication capabilities. We use the platform both for data management and for regular campaign activities, including Viber messaging and a large number of automated customer journeys.
At this stage, we have approximately 60 automations active in ContactPigeon and rely on QR codes for our offline stores to support offline-to-online engagement. In addition, we are slowly moving forward with a loyalty program built together with ContactPigeon, although it is still not live.
The platform’s ability to support complex workflows, different channels, and customized use cases makes it a valuable part of our marketing operations. The highlight is that the team is always supportive and helps us with our very precise business requirements.
> 
> **Cons**: Unfortunately, the segmentation process can sometimes take longer than expected, and list updates may create delays when we need to act fast. Improvements in this area would make the platform even more efficient.

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### "A complete solution from data management and automation to loyalty programs" — 5.0/5

> **ANASTASIA** | *18 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: ContactPigeon gives us a strong set of tools for managing customer communication across different channels. We use the platform for campaign sends, automation, customer data, and right now we are preparing our loyalty program. The platform’s capabilities can cover different types of activations for different stages of the funnel, and this is a really important asset in any marketing tool. 
At the moment, we have approximately 60 automations running, including transactional flows, cart abandonment, browse abandonment, product recommendations, birthday communications, and other automated touchpoints. Also, the Customer Data Platform helps us work with customer data and supports audience building, personalization, and tracking. We also use QR codes for our physical stores to connect in-store interactions with digital engagement. In addition, we are slowly starting to build a loyalty program with ContactPigeon, even though it is not live yet.
> 
> **Cons**: Segmentation and list updates can sometimes take longer than expected, and improving this area would make the platform even more efficient for marketing actions.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/168153/contactpigeon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/168153/ContactPigeon/> |
| en-AE | <https://www.capterra.ae/software/168153/contactpigeon> |
| en-AU | <https://www.capterra.com.au/software/168153/contactpigeon> |
| en-CA | <https://www.capterra.ca/software/168153/contactpigeon> |
| en-GB | <https://www.capterra.co.uk/software/168153/contactpigeon> |
| en-IE | <https://www.capterra.ie/software/168153/contactpigeon> |
| en-IL | <https://www.capterra.co.il/software/168153/contactpigeon> |
| en-IN | <https://www.capterra.in/software/168153/contactpigeon> |
| en-NZ | <https://www.capterra.co.nz/software/168153/contactpigeon> |
| en-SG | <https://www.capterra.com.sg/software/168153/contactpigeon> |
| en-ZA | <https://www.capterra.co.za/software/168153/contactpigeon> |

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