Intellum Platform

Who Uses Intellum Platform?

The Intellum Platform is designed for large Technology, Retail, Financial Services, Healthcare, and Manufacturing organizations that need to educate at least 10,000 customers, partners or employees.

What Is Intellum Platform?

The Intellum platform provides all of the tools a company needs to create, manage, track, improve and scale highly-personalized learning experiences to large customer, partner, and employee audiences. Easily combine learning, knowledge base, customer success, support, sales, and marketing initiatives into a single destination. Utilize engagement tactics like notifications, recommendations, certifications, mobile, chat, and gamification to create the ultimate learning experience for your users.

Intellum Platform Details

Intellum

http://www.intellum.com

Founded 2000

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Intellum Platform pricing overview

Intellum Platform does not have a free version but does offer a free trial.


Free Version

No

Free Trial

Yes

Intellum Platform deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Intellum Platform Features

  • Audio/Video Recording
  • Gamification
  • Interactive Learning
  • SCORM Compliance
  • Storyboarding
  • Template Management
  • Tests/Assessments

View full list of Course Authoring Software

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis

View full list of Customer Success Software

  • Audience Segmentation
  • Content Creation
  • Contextual Guidance
  • Data Validation
  • In-App Training
  • Launch Management
  • Multi-Language
  • Self Service Tools
  • Surveys & Feedback
  • User Onboarding

View full list of Digital Adoption Platforms

  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

View full list of Knowledge Management Software

  • Built-in Course Authoring
  • Content Sharing
  • Employee Portal
  • Gamification
  • Microlearning
  • Mobile Learning
  • Multi-User Collaboration
  • Recommendations
  • Reporting/Analytics
  • Self-Service Content Curation
  • Social Learning
  • Third Party Course Library

View full list of Learning Experience Platform Software

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Corporate/Business
  • Gamification
  • Learner Portal
  • Mobile Learning
  • SCORM Compliance
  • Synchronous Learning
  • Video Conferencing
  • eCommerce
  • eLearning Companies

View full list of Learning Management Systems

  • Academic / Education
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Content Management
  • Corporate / Business
  • Employee Training
  • Engagement Monitoring
  • Gamification
  • Media Management
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Training Companies
  • Video Conferencing
  • Virtual Classroom
  • eCommerce

View full list of Mobile Learning Tools

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies
  • eCommerce

View full list of Training Software

Intellum Platform Alternatives

More Intellum Platform alternatives

Intellum Platform Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.5
Customer Service 4.6
Features 4.2
Value for Money 4.5

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Jim C.
Director, Partner Education
Marketing & Advertising, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 08/01/2021

"A powerful business tool that cam be up and running quickly"

Comments: We are working to turn scaled education into a business lever for partner loyalty and growth. Intellum "gets" what this means and have helped us to achieve these goals.

Pros: The Intellum team understands our business, our audience, and helps us configure the tool in a way that's focused on our business objectives.

Cons: It would be helpful if the product offered native report visualizations.

  • Reviewer Source 
  • Reviewed on 08/01/2021
May M.
Director of Corporate Events
Computer Software, 501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/01/2021

"Silver Lining"

Comments: Our overall experience was extremely positive. Intellum helped us pivot from an in-person event to a virtual event with a very short lead time (45 days). At a time of uncertainty where many vendors were pivoting to virtual offerings and making promises that we soon realized they couldn't keep, Intellum was very clear from the beginning about their services and bandwidth. They took a chance with us, listened and made adjustments to make sure that as the client, our concerns were heard and that the overall attendee experience wasn't lost making this pivot. Our first event was a success and it was our biggest yet (23k attendees).

Pros: The platform was easy to use and navigate from an admin and attendee perspective . We were able to integrate with Marketo and Salesforce and the reporting was more than we expected. The platform allowed many options on how we wanted the pages to look and how we turned the flow and expectations of an in-person event virtually. Our ultimate goal was to make sure attendees were able to easily navigate throughout the platform, find ways to meaningfully connect from a 1-1 to 1-many aspect and consume content that needed to be delivered seamlessly and Intellum helped us achieve those goals.

Cons: We had minimal issues overall. The main issue was more user error with attendees creating multiple accounts or registering multiple times with different email addresses, and not knowing which one to log in with. We had some minor issues with attendees finding new (and very creative) ways to earn points in the gamification.

  • Reviewer Source 
  • Reviewed on 05/01/2021
Kaloyan K.
TSE, Lead
Computer Software, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 10/01/2020

"Needs to go a long way in order to meet its enterprise price tag"

Pros: - It is easy to do simple tasks.
- Has the basic features and functionalities.

Cons: - The support/customer success team does not cooperate at all and leaves you hanging with open issues/questions for weeks.
- The system has really poor file management capabilities and interface.
- The report tool is marketed as something really powerful, but in reality it is just an interface for SQL queries that doesn't even show you the actual tables you are querying against.

  • Reviewer Source 
  • Reviewed on 10/01/2020
Brittany a B.
Sr. Director, Head of Enablement
Consumer Services, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/02/2021

"Customization Capabilities Offer A Big Opportunity"

Pros: We initially brought Intellum in to support our Sales and Support functions of the business (orgs with the "heaviest" training needs). What we've most appreciated about the platform is our ability to customize and build a solution that fits our unique needs. We've connected the platform to our BI platform to drill into reporting and measure impact, and we've connected it with various other systems to gamify learning and present training opportunities to the right people, at the right time. This may be a burden for teams or orgs looking for something that offers more basic functionality in these areas, but in our experience, the upside of being able to customize and marry systems together brings even more value to the tool internally.

Cons: We've had some challenges with administration as we've extended usage across the business. Namely, controlling access/permissioning so people weren't making content available to the wrong groups of individuals. It's also a bit of a headache to do any bulk updating of content, but it can be done. Their support team did work with us over the course of a few quarter to prioritize some changes that allowed us to clean this up on our end and ensure a tighter grip on content management.

  • Reviewer Source 
  • Reviewed on 11/02/2021
Nicole H.
Learning and Development
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 02/05/2018

"Great, simple platform"

Pros: As a user of this platform for over 6 years, I can say I am very satisfied with the product, especially all of the recent enhancements. It is extremely easy to use for both the admin and the learner. In addition, customer support is over the top. I don't think I've ever waited more than one hour (unless it was the end of the day) for a response to a help ticket....truly unbeatable.

Cons: Reporting can be someone clunky to non-super users, but overall is great if you know how to use it.

  • Reviewer Source 
  • Reviewed on 02/05/2018