Who Uses Freshteam?

Businesses of all sizes

What Is Freshteam?

Freshteam is an intuitive, easy-to-use, affordable HR software by Freshworks that helps you recruit, onboard & manage employee information while also covering your time off management & offboarding workflows. It enables you to attract top talent through multiple channels such as a career site, job boards, social media channels, emails etc., interview & hire superstars, onboard them. HR can also create an employee directory, make organizational charts & handle employee time off.

Freshteam Details

Freshworks

https://www.freshworks.com

Founded 2011

Time-Off
Onboarding
HRIS
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Freshteam pricing overview

See pricing plans

Freshteam has a free version and offers a free trial. Freshteam paid version starts at US$75.00/month.


Starting Price

US$75.00/month See pricing details

Pricing Details

Sprout: free for up to 50 active employees Blossom: $75/month/50 active employees, or $50/month/50 active employees when paid annually Garden: $150/month/50 active employees, or $100/month/50 active employees when paid annually Estate: $250/month/50 active employees, or $200/month/50 active employees when paid annually

Free Version

Yes

Free Trial

Freshteam deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation

Freshteam Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Assessment Management
  • Background Screening
  • Calendar Management
  • Calendar Sync
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Onboarding
  • HR Management
  • Internal HR
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Posting
  • Jobs Board
  • Onboarding
  • Pipeline Management
  • Real Time Reporting
  • Recruiting Firms
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Self Service Portal
  • Social Media Integration
  • Social Recruiting
  • Tagging
  • Talent Acquisition
  • Task Management
  • Third Party Integrations
  • Workflow Management

View full list of Applicant Tracking Systems

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • HR Management
  • Job Application Management
  • Learning & Development
  • Leave Tracking
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of HR Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • FMLA Administration
  • HR Management
  • Leave Policy Management
  • Leave Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Project Time Tracking
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Team Calendars
  • Third Party Integrations
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Leave Management System Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Feedback Management
  • HR Management
  • Job Description Management
  • Learning Management
  • Leave Tracking
  • Mentorship
  • Orientation Workflow Management
  • Payroll Management
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Task Management
  • Third Party Integrations
  • Time Off Requests
  • Training Management
  • Workflow Management

View full list of Onboarding Software

  • API
  • Access Controls/Permissions
  • Applicant Tracking
  • Brainstorming
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting / Notes
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Photos
  • Employee Profiles
  • Feedback Management
  • HR Management
  • Interactive Elements
  • Mind Maps
  • Org Chart Creation
  • Organizational Charting
  • Publishing / Sharing
  • Pulse Surveys
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • SSL Security
  • Self Service Portal
  • Single Sign On
  • Smart Chart Legend
  • Social Media Integration
  • Succession Planning
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Time Off Requests
  • Training Management
  • Version Control
  • Workflow Management

View full list of Org Chart Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Assessment Management
  • Background Screening
  • Billing & Invoicing
  • Boolean Search
  • CRM
  • Calendar Management
  • Candidate Management
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Onboarding
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Jobs Board
  • Mobile Access
  • Onboarding
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Social Media Integration
  • Social Recruiting
  • Talent Acquisition
  • Task Management
  • Third Party Integrations
  • Workflow Management

View full list of Recruitment Software

  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Background Screening
  • Career Development
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Configurable Workflow
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Goal Setting / Tracking
  • HR Management
  • Individual Development Plans
  • Interview Scheduling
  • Job Application Management
  • Jobs Board
  • Learning Management
  • Onboarding
  • Performance Appraisal
  • Performance Management
  • Progress Tracking
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Self Service Portal
  • Skills Assessment
  • Social Media Integration
  • Succession Planning
  • Surveys & Feedback
  • Talent Acquisition
  • Third Party Integrations
  • Training Management
  • Workflow Management

View full list of Talent Management Software

Freshteam Alternatives

More Freshteam alternatives

Freshteam Reviews

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 4.3
Customer Service 4.1
Features 3.8
Value for Money 3.9

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Verified Reviewer
Operative
Telecommunications, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/05/2018

"brought our company's HR team out of the stone age"

Comments: This software helped me to impress the HR team and my bosses. Within minutes of demonstration of the proof of Concept I setup (also took minutes), we transitioned from our old pencil and paper HR tracking system to using Freshteam.

Pros: Our company used to do all hiring and HR work with pen and paper. This product has allowed us to intuitively automate most of that work away allowing for efficiencies for our small team that we never dreamed of. We are also very pleased with how integrated the solution is with our other Freshworks solutions. We are looking forward to growing our company with this tool

Cons: It doesn't integrate into our SSO the way we would like. For example, we think it would be nice to be able to have new employees transition directly into our systems with a specific role when hired. We have also had some trouble getting DKIM to work properly with the email forwarding, but we only need to ask the support team for help. They've been very quick on the draw in the past and we know we just need to identify issues to get them resolved.

  • Reviewer Source 
  • Reviewed on 30/05/2018
Ayleen A.
VP of Operations
Information Technology & Services, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/10/2020

"Easy onboarding, fast installation, very user friendly dashboards"

Comments: Overall we are satisfied with Freshteam. It has everything that we need and then some.

Pros: Love the ease of use, setup, intuitive settings and user friendly dashboards. Very little explanation needed for this product. Freshteam covers pretty much everything our team needs to in terms of team management and on the recruiting end, we have been very pleasantly surprised by the ease of use and features. Freshworks as a whole is constantly coming up with new products and regularly updates and adds new features. They make sure their products are always improved.

Cons: Customer service can take a while to respond. I believe their customer support team is based overseas so it may have to do with the time zone change, but getting in touch with someone fast can be hit or miss.

  • Reviewer Source 
  • Reviewed on 07/10/2020
Parasar D.
Sr. HR Executive
Internet, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 02/06/2020

"Poor / Pathetic / Worst"

Pros: I haven't found any Pros till now even after paying this much amount

Cons: (1) No Customer Support
(2) Testers can't find their bugs
(3) Developing team can't solve their bugs
(4) Every time they want you to prove your problem and share your recorded screen with them
(5) Emails of the candidate are not getting sync with there profile in freshteam, every time we need to check our mail for mail trail.
(6) you cannot upload a resume or offer letter in word format every time you need to convert I into pdf then only you can upload.
There are many more Cons but I guess this much will be enough to help you...

  • Reviewer Source 
  • Reviewed on 02/06/2020
Tiffani B.
Sales Professional
Staffing & Recruiting, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    1 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 24/10/2020

"Inexpensive Applicant Tracking System"

Pros: What I like most about the Freshteam software is the price point. I started my staffing firm at the beginning of 2020. Due to having a small budget and the effects of Covid-19, I needed an inexpensive software to use to grow my business. Once speaking with a representative I decided to signup to use the system.

Cons: After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to create jobs in different cities or states. I am currently limited to where I can post jobs.

  • Reviewer Source 
  • Reviewed on 24/10/2020
Lisa D.
HR Manager
Information Technology & Services, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 13/10/2020

"A lot of good features"

Comments: The customer service is good. They really try to work and explain the system issues and come up with work arounds.

Pros: We really like the parsing of resumes, the pushing of the job to multiple job boards and the ease of coordinating live job postings right on our site. The features within each candidate profile is robust and quite adaptable in terms of recording comments, uploading other types of documents, customizing statuses. It makes managing through multiple candidates easily.

Cons: The ability to search keywords is not there. The program expects you to manually tag keywords to make them searchable or reportable in the future. That is very time consuming. They have a great feature that parses the keywords out, but those are not searchable (yet). Also importing resumes from a prior tracking system did not work well. We could not import our comments on each candidate profile from our old system.

  • Reviewer Source 
  • Reviewed on 13/10/2020