Who Uses SMTP2GO?

Businesses needing reliable and trackable email delivery, for transactional emails (e.g. welcome emails from a website) and marketing emails. Support is worldwide, so is local to customers.

What Is SMTP2GO?

A fast and scalable email service provider, for sending transactional and marketing emails and viewing reports on email delivery. Complexities such as reputation monitoring and DKIM are professionally managed for each customer. Native-English speaking support is available worldwide (agents in the USA, UK, Australia, and New Zealand). Servers are also located around the world, meaning fast connection speeds and network redundancy.

SMTP2GO Details

SMTP2GO

https://www.smtp2go.com

Founded 2006

SMTP2GO Pricing Overview

SMTP2GO has a free version and offers free trial. See additional pricing details for SMTP2GO below.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

Documentation

Support

24/7 (Live Rep)

Online

SMTP2GO Features

Email Management Software
Archiving & Retention
Canned Responses
Data Recovery
Email Monitoring
Queue Management
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting/Blacklisting
A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

SMTP2GO Reviews

Showing 5 of 111 reviews

Overall
4.9/5
Ease of Use
4.8/5
Customer Service
4.8/5
Features
4.5/5
Value for Money
4.7/5
Steve P.
Web Developer & Company Director
Internet, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/01/2019

"Powerful SMTP services without the headache!"

Pros: SMTP2GO gave us a simple solution to enable web applications hosted within our own network, so send emails from .NET pages easily. It removed the overheads in setting up and maintaining local email services, plus allowed us to keep our own server IP's away from blacklists - especially useful when providing shared hosting space to many different customers! The web dashboard for SMTP2GO provides simple configuration and online reporting and usgae stats, plus provdes simple logging of mails, deliveries and failures.

Cons: TBH, nothing - it just works! SMTP2GO provide fast reliabel support and there is a wealth of information online to get you sorted, IF you get issues.

  • Reviewer Source 
  • Reviewed on 09/01/2019
Dimitri C.
Director IT
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/05/2019

"Perfect mail relay"

Comments: I started using SMTP2GO as my customers starting moving to fibre providers that did not offer an SMTP relay server. Then as customers started moving to MS365 we always had issues integrating scanners and applications that sent email notifications. Although 365 does provide these relay options it is usually a pain to setup and some scanners did not have the required options available in their config. With SMTP2GO there is no guessing involved. 1 minute to setup and works every time.

Whenever I add a new customer, within days their support team will contact me if they pick up any issues with my mail server configuration and provide info on how to prevent backscatter or if they pickup my customer is mail bombing. The final big plus in my opinion is that they care about keeping the internet "clean" and not chasing the money by allowing users to send as many emails as possible.
I use the dashboard to track down email delivery problems and can get a quick view on the big users. Every single aspect of SMTP2GO is perfect for my needs. SMTP2GO is one of my few service providers that make a huge difference in my job as an IT professional.

Pros: Dashboard for tracking and troubleshooting mail delivery. Ease of use.

Cons: Zero cons. Honestly, this service does exactly everything I need.

  • Reviewer Source 
  • Reviewed on 14/05/2019
Youssef K.
Chief Technology Officer
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 07/02/2020

"Easy to setup - very useful smtp service"

Comments: we started using SMTP2go long time ago when our hosting server's IP got blacklisted. getting started was very easy and we were able to create different user accounts for our clients and to control their monthly spending limits

Pros: very simple setup, easy to get started and most importantly we can use it for all our clients websites we develop with the need for an smtp account from their side

Cons: there is no specific issue in the software, it helped us deliver our clients emails perfectly

  • Reviewer Source 
  • Reviewed on 07/02/2020
Andy G.
Director
Computer Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/02/2020

"Great SMTP Service for ensuring email delivery and not being classed as SPAM"

Pros: Great service for ensuring reliable delivery of ALL emails and for ensuring emails do not get incorrectly classed as SPAM. The service is designed for bulk email but we also use it for day to day super reliable email delivery.

Cons: Nothing, we have had no issues and the pricing is awesome

  • Reviewer Source 
  • Reviewed on 04/02/2020
Verified Reviewer
Field Support Team Manager
Internet, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 27/04/2019

"It works-ish"

Pros: Provides SMTP on the go which is great for temporary email solutions

Cons: Had a couple of tests with this to ensure it works via temporary email addresses. Account got blocked. Other than that, its great.

Vendor Response

by SMTP2GO on 12/05/2019

Accounts are blocked if they do not meet the Terms of Service agreement, as is the case in this incident.

  • Reviewer Source 
  • Reviewed on 27/04/2019