--- description: Get detailed information about Promoter Ninja and how it can help you meet your business needs. Learn more about Promoter Ninja price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Promoter Ninja Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Promoter Ninja](/software/166243/promoter-ninja) # Promoter Ninja Canonical: https://www.capterra.com.sg/software/166243/promoter-ninja > The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization. > > Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Promoter Ninja? Companies who care about customer satisfaction and want an easy-to-use tool to track NPS (Net Promoter Score). By focusing on NPS organizations can improve customer retention and foster growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 4 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ommnio Communications - **Location**: Barcelona, Spain - **Founded**: 2015 ## Commercial Context - **Starting Price**: €10.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Survey 1K - €10/month to send NPS surveys to 1,000 people monthly. Survey 10K - €35/month to send NPS surveys to 10,000 people monthly. Survey 100K - €99/month to send NPS surveys to 100,000 people monthly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, Spain, United Kingdom, United States ## Features - Complaint Monitoring - Customer Experience Management - Customer Segmentation - Customizable Templates - Dashboard - Email Management - Engagement Tracking - Feedback Management - Mobile Survey - Multi-Channel Distribution - NPS Survey Structure - Negative Feedback Management - Reporting/Analytics - Segmentation - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations ## Integrations (2 total) - SendGrid - Slack ## Support Options - Email/Help Desk - Chat ## Category - [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software) ## Related Categories - [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software) - [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software) - [Feedback and Reviews Management Software](https://www.capterra.com.sg/directory/31024/review-management/software) - [NPS Software](https://www.capterra.com.sg/directory/32075/nps/software) ## Alternatives 1. [Typeform](https://www.capterra.com.sg/software/137289/typeform) — 4.7/5 (945 reviews) 2. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 3. [ReviewInc](https://www.capterra.com.sg/software/141023/reviewinc) — 4.8/5 (35 reviews) 4. [SurveyMonkey](https://www.capterra.com.sg/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 5. [Trustpilot](https://www.capterra.com.sg/software/169618/trustpilot) — 4.5/5 (1202 reviews) ## Reviews ### "Easy, simple and does what it has to do, with many expected features" — 4.0/5 > **Albert** | *6 November 2017* | Internet | Recommendation rating: 9.0/10 > > **Pros**: Promoter Ninja has a GREAT price for the value, the best on the market as far as I know. It's a simple tool, with nice UX, and pretty simple to customize and start getting results..you can be up and running in 5 minutes after registering, and start getting NPS feedback\! > > **Cons**: Sometimes I would like some advanced features. I hope this comes with time as I see it's in constant evolution during the 9 months that we've been using it. > > price, ease of use. ----- ### "I used Promoter Ninja to measure NPS of the alumni in my online school. It worked perfectly." — 5.0/5 > **Raquel** | *14 September 2017* > > **Pros**: I am not a tech person and I could upload my users contacts and send a customized survey in just a few clicks. I used an existing CSV file that I had with my segmentation criteria. It was very easy to segment the NPS afterwards based on my own data. I am now improving my online school for teachers based on the feedback I got with Promoter Ninja. ----- ### "Simple tool for NPS and other customer satisfaction metrics" — 5.0/5 > **Verified Reviewer** | *4 December 2020* | Internet | Recommendation rating: 8.0/10 > > **Pros**: We are using promoter ninja in trial mode currently. It is a simple tool that does the job of getting NPS clarity . What I like is that it also supports other metrics. Apart from that, it is just simple to use with a clear pricing and proper modification possibilities. Multi-language was a "Must" for us, which promoter ninja also offers. > > **Cons**: promoter ninja is a tool, not a powerful NPS software. If you are looking for something complex outside of asking for NPS via email, chat and on the website and having basic tools for analyzing, a different tool might be better. If you want to get the job done quickly, which is the case for us, it is a very good choice. ----- ### "Amazing simple product. It does what it says and it's the cheapest I've found." — 5.0/5 > **Albert** | *18 August 2017* | Recommendation rating: 10.0/10 > > **Pros**: The survey setup is extremely easy. Uploading a CSV is the most flexible way to segment my customer base. My NPS is measured in real time as customers answer the surveys. > > **Cons**: It would be great if it provided a web version of the survey for users that do not provide e-mail. > > Real-time customer feedback and actionable insights. ## Links - [View on Capterra](https://www.capterra.com.sg/software/166243/promoter-ninja) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data