--- description: Get detailed information about Optymyse and how it can help you meet your business needs. Learn more about Optymyse price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Optymyse Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/30817/employee-engagement/software) > [Optymyse](/software/165823/optymyse) # Optymyse Canonical: https://www.capterra.com.sg/software/165823/optymyse Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/165823/optymyse?page=2) > World Class Solutions To Global Call \& Contact Centre Problems > > Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Optymyse? Call and Contact Center owners who want happy, motivated, loyal teams of employees WITHOUT giving them a payrise. Optymyse is the new way to create the perfect call or contact center. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 11 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SJS Solutions - **Founded**: 2001 ## Commercial Context - **Starting Price**: £182.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Software, 1 x Display License, Support, Maintenance upgrades included. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Benchmarking - Employee Recognition Software - Goal Management - Performance Management - Pulse Surveys ## Support Options - Chat ## Category - [Employee Engagement Software](https://www.capterra.com.sg/directory/30817/employee-engagement/software) ## Alternatives 1. [Benifex](https://www.capterra.com.sg/software/149143/benify) — 4.3/5 (3 reviews) 2. [CultureIQ](https://www.capterra.com.sg/software/145675/cultureiq) — 4.7/5 (12 reviews) 3. [Waggl](https://www.capterra.com.sg/software/160117/waggl) — 3.0/5 (1 reviews) 4. [ClearSteps](https://www.capterra.com.sg/software/186753/clearsteps) — 5.0/5 (7 reviews) 5. [ProHabits](https://www.capterra.com.sg/software/181490/prohabits) — 5.0/5 (1 reviews) ## Reviews ### "Great tool for improving employee engagement." — 4.0/5 > **Hugo** | *14 August 2017* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Ease of deployment of the tool. Fairly easy to learn how to manage and master the tool. Great for keeping our employees up to date in real time. "Light" on the browser. Amazing support from the SJS team. > > **Cons**: Dashboard creation is a process that takes a large amount of time, if you wan't to be thorough on what you want to displaye. Visualizations aren't as neat (we're in 2017). For Avaya, grouping skills (for multi-skilled agents) is a painful process for large LOBs. > > Engaged employees with up-to-date information. It has helped us strenghten KPIs related to sales, customer satisfaction, handle time, etc. It has also improven our employee satisfaction as we've successfully deployed strategies around the tool that've helped us create a great work culture. ----- ### "Optymyse compliments our Unify OpenScape contact centre solution perfectly." — 5.0/5 > **lawrence** | *7 August 2017* > > **Pros**: It's quick and easy to create imaginative and visually engaging displays that agents much prefer, compared to the old-style character-oriented wallboard displays. The threshold triggers make it easy to create dynamic pop-up alarms that can't be missed. The ability to merge contact centre statistics with information from other systems and databases, into a single display, is very powerful. > > **Cons**: The ability to re-size imported pictures and graphics will be really useful. I understand this is coming soon ----- ### "Wonderful" — 5.0/5 > **Adam** | *11 August 2017* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Very stable and easy to use for everyone no matter what their technical ability. Lots of different features to keep everything feeling fresh and different. > > **Cons**: Would be nice to be able to resize images once imported as it can sometimes take a bit of time to get it right outside the system > > Helps call centre staff mangers organise staff and see which lines are utilised the most ----- ### "We recommend Optymyse to our customers as a tried, tested and proven solution" — 5.0/5 > **Rob** | *7 August 2017* > > **Pros**: The software is well integrated into Unify's products, the usability is high, with simple deployment and ability to customers to tailor, change and innovate. Customers find it simple to use and deploy and come back for more. > > **Cons**: Nothing of note - we just think the product can be developed and enhanced more and more. We are looking for more integrated and provision of more customer information - linking to things such as Social Media would be a good improvement for example. ----- ### "A real value added product for any contact centre" — 5.0/5 > **Mark** | *21 August 2017* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: A really flexible product that can show almost any stat you could think of from your contact centre system. Uploading snd displaying images very easy . > > **Cons**: If you have customers who still like the old grid type format then not the easiest to reproduce and can take a lot of tweaking to get the pages to display correctly. > > The SJS product is a great value added product to enhance the ShoreTel CC and we actively look to implement them in every CC customer we have where possible. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/165823/optymyse?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/165823/optymyse) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data