---
description: Get detailed information about Adyen and how it can help you meet your business needs. Learn more about Adyen price, benefits, and disadvantages for businesses in Singapore.
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title: Adyen Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# Adyen

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> Cloud-based payment platform that assists businesses with local payment connections, risk management, and revenue optimization.
> 
> Verdict: Rated **4.6/5** by 31 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Adyen?

Designed for digital businesses, omnichannel retailers, platforms, marketplaces, and more, the platform assists with payment processing, data analytics, and financial management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 31 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Adyen
- **Founded**: 2006

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Adyen charges a processing fee + commission per transaction which varies depending on payment method and country.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Danish, English, French, German, Italian, Norwegian, Polish, Portuguese, Swedish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, Netherlands, United Kingdom, United States

## Features

- ACH Payment Processing
- Credit Card Processing
- Data Security
- Debit/Credit Card Processing
- Electronic Payments
- Electronic Signature
- In-Person Payments
- Mobile Payments
- PCI Compliance
- Payment Fraud Prevention
- Payment Gateway Integration
- Point of Sale (POS)
- Receipt Management
- Recurring/Subscription Billing
- Reporting/Analytics
- Third-Party Integrations

## Integrations (13 total)

- Adobe Commerce
- Aria Platform
- BigCommerce
- Cegid Retail
- NetSuite
- PrestaShop
- Recurly
- Salesforce Sales Cloud
- Shopify
- VTEX
- WooCommerce
- Zuora
- commercetools

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Payment Processing Software](https://www.capterra.com.sg/directory/30232/payment-processing/software)

## Related Categories

- [Payment Processing Software](https://www.capterra.com.sg/directory/30232/payment-processing/software)
- [eCommerce Software](https://www.capterra.com.sg/directory/3/ecommerce/software)
- [POS Systems](https://www.capterra.com.sg/directory/20052/point-of-sale/software)
- [Mobile Credit Card Processing Software](https://www.capterra.com.sg/directory/31089/mobile-credit-card-processing/software)

## Alternatives

1. [PayPal](https://www.capterra.com.sg/software/179251/paypal) — 4.6/5 (26408 reviews)
2. [Venmo](https://www.capterra.com.sg/software/182159/venmo-) — 4.7/5 (9281 reviews)
3. [Stripe](https://www.capterra.com.sg/software/123889/stripe) — 4.6/5 (3337 reviews)
4. [Square Payments](https://www.capterra.com.sg/software/170278/square-payments-processing) — 4.7/5 (2686 reviews)
5. [Square Point of Sale](https://www.capterra.com.sg/software/154907/square-point-of-sale) — 4.6/5 (3030 reviews)

## Reviews

### "Reliable and scalable payment platform that performs consistently" — 4.0/5

> **Verified Reviewer** | *2 May 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about Adyen is how dependable it feels once everything is set up. It gives a sense of stability, especially when handling a high volume of transactions or customers from different countries. In terms of value for money, it is not the cheapest option, but it feels worth it because you are getting a complete solution rather than just basic payment processing.&#10;&#10;Customer support has been a good experience overall. When I reached out, the responses were helpful and felt personal instead of generic. It also helps that the documentation is clear and detailed, so many questions can be solved without needing to contact support.&#10;&#10;Ease of use is fairly good, although it takes a bit of time to get comfortable with the platform. The dashboard is organized and once you understand how things are structured, it becomes easy to manage payments and reports.&#10;&#10;Payment processing is probably the strongest part. Transactions go through smoothly and there is support for a wide range of payment methods, which is very useful for international businesses. It feels reliable and consistent.&#10;&#10;For website creation, Adyen is not really designed for that, but it connects well with other platforms. This makes it easy to fit into an existing setup without much trouble.&#10;&#10;As for bugs and issues, there have been a few small ones here and there, but nothing serious. Most of the time everything runs as expected.&#10;&#10;Customization is another strong point. There is enough flexibility to adjust payment flows and reporting based on specific needs, which makes it feel more tailored compared to simpler tools.
> 
> **Cons**: One thing I liked least about Adyen is that some updates or changes in the platform are not always communicated clearly, so at times it can take a bit of effort to figure out what has changed and how it affects existing setups.
> 
> Overall, my experience with Adyen has been very positive. It feels like a platform that is built to be reliable and consistent, especially when it comes to handling payments across different countries and high transaction volumes. Everything runs smoothly in the background, which makes it easier to focus on the business without worrying about payment failures or instability.&#10;&#10;What stands out most is how dependable it is. Once it is in place, it just works, and that reliability is something I really value in a payment system.

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### "Complex but good coverage" — 3.0/5

> **Ade** | *19 December 2024* | Automotive | Recommendation rating: 4.0/10
> 
> **Pros**: is a very complete solution covering EPOS and online and works with multiple companies
> 
> **Cons**: The set up online is complex and requires regular updates
> 
> I would prefer to be on another platform

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### "Adyen provides a seamless payment testing and integration experience" — 5.0/5

> **Clara** | *22 October 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Adyen has excellent sandbox tools, detailed docs, and the testing cards that make the integration validation easy to use and efficient. I also like the customer support and how active the community is on different websites.
> 
> **Cons**: Some API error messages could be clearer to support faster troubleshooting during complex test flows.
> 
> Adyen is a robust and developer-friendly payment platform with strong community support and smooth testing workflows.

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### "Online Payment Processing\!" — 4.0/5

> **Haseeb** | *24 October 2025* | Recreational Facilities & Services | Recommendation rating: 7.0/10
> 
> **Pros**: We use Ayden for our Roller Payments processing. We have found them to be quick, easy to use and above all available if an issue arise.
> 
> **Cons**: Some of the payment terms - I understand these are what Roller has and not Ayden directly, could be a little better
> 
> To date - we have been using Ayden processing (Through Roller Payments) for around a year now. The transactions go through smoothly - funds get transferred to us quickly, and if we have to process refunds, they happen seamlessly

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### "Building a working payment experience for fashion campaigns" — 5.0/5

> **Ilayda** | *20 April 2025* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: I love that Adyen has a one stop shop for payments — everything from local currency and methods (like Alipay) are all handled through their single system, so I don’t have to worry about running global campaigns.
> 
> **Cons**: The setup can be technical, which means marketing teams without developer support can be slow to implement new payment options.
> 
> It’s increased conversions by providing smooth checkout experiences, driving sales from targeted promotions and nurturing customer loyalty in new markets.

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