17 years helping Singaporean businesses
choose better software

What Is Momentum?

We unleash human momentum with collaboration, connectivity, and communications technology. All business is human—and when custom technology empowers human ingenuity, people and companies thrive. High performing teams do more, achieve more, and win more. Companies become agile, efficient, and resilient.

Our team takes pride in making technology easy and cost effective. We love what we do—and it shows in the way we partner with you, from our first conversation to ongoing post-install support. Working with over 30,000 customer locations in 65+ countries, we deliver straightforward, secure, and scalable global managed services and advanced collaboration and communications solutions like Microsoft Teams and more.

Who Uses Momentum?

Momentum boosts communication by integrating managed network and Microsoft Teams, streamlining interactions, enhancing collaboration, and improving efficiency for businesses and customers.

Not sure about Momentum? Compare with a popular alternative

Momentum

Momentum

4.6 (85)
No pricing found
Free version
Free trial
13
No integrations found
4.4 (85)
4.6 (85)
4.6 (85)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$25.00
month
Free version
Free trial
195
26
4.0 (18,576)
4.0 (18,576)
4.1 (18,576)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Momentum

Salesforce Sales Cloud
Top rated features
CRM
Contact Database
Customer Database
Avaya Cloud Office
Top rated features
No features have been rated by reviewers for this product.
CenturyLink
Top rated features
Real-Time Notifications
Secure Data Storage
Service Level Agreement (SLA) Management
Contact Center as a Service (CCaaS)
Top rated features
Automatic Call Distribution
Call Recording
Predictive Dialer
8x8 Work
Top rated features
Call Routing
Mobile Access
Voice Mail
Business VoiceEdge
Top rated features
Call Routing
Unified Communications
Voicemail Transcription
RingCentral Engage Digital
Top rated features
Contact Management
Email Management
Live Chat
Microsoft Teams
Top rated features
Real-Time Chat
Screen Sharing
Video Conferencing
Switchvox Phone System
Top rated features
No features have been rated by reviewers for this product.

Reviews of Momentum

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.6
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
78%
4
15%
3
4%
1
4%
Jerry
Jerry
IT Systems / Senior TelCom Engineer in US
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

The Steakhouse of TelCom - Hidden Gem

5.0 2 years ago

Comments: Our previous provider COULD NOT keep up with our UCaaS growth potential. Their system was OLD and antiquated. They wanted us to keep the partnership and move us to the "New" cloud PBX. They weren't there yet. There wasn't any redundancy, no flexibility to manage users quickly and NO e911 services. We're NOT a beta company. We NEEDED a solid UCaaS system which was cloud based that we could use for administration and have e911 capability. We seriously vetted through 5 company's and after checking all the boxes they all talked and seemed the same. I was actually numb from hearing the same thing over and over again. I was introduced to G-12 actually as a final resource. "YOU MUST Hear this guy [SENSITIVE CONTENT] tell their story of G-12 and what they have." Got on a conference call and let [SENSITIVE CONTENT] start his Demo and I asked him specifically. "[SENSITIVE CONTENT], why should I go with G-12 over all the others that I've had demo's with?". As soon as I saw the conviction in his face and him talk about how his team was i.e. provisioning, porting, support. This dude was passionate. I gave him top seat in my vetting process. I asked him to prove it. I was quickly introduced to his teams and listening to each one of them through out this process solidified my decision. With their provisioning team, porting team and support I'm now 1350+ users, 1200+ UC phones, 30+ Softphones, Teams Connections. I got EXACTLY what I asked [SENSITIVE CONTENT] team for NO FLUFF..

Pros:

As a TelCom engineer and system administrator, it's EXTREMLY important to have a plan. That plan revolves around my office staff's needs and the flexibility of the system to help make business decisions which makes my team and callers experience the best that can be. G-12 admin portal that sync's to Cloud PBX makes it SO SIMPLE to view, plan and strategize for growth and visualize call routing, make adjustments on the fly and most importantly have the provisioning team give me guidance and a REAL support and engineering team to be there when needed.

Cons:

We as Tech people wish that we had an out of the box, turn-key solution that works 100% to our favor. This is a GREAT wish list for all IT teams. There are a couple of items that I wish I could change, but these items are so insignificant and do not hinder performance to any degree. More of a cosmetic thing. For the sake of this portion of my review, I'll note - The admin portal is also cloud based. The admin panel has MANY pages and options to choose from like Users, Auto Attendants, Queues, Inventory, etc. A few of these pages I wish that we could change sorting features. I know, it's petty but sometimes, this gets annoying. Other than that, I don't have access to softphone users and management area of that just yet. It's coming but not just there yet.

Nathan
IT Director in US
Fishery, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

G12 Teams Phone System

4.0 6 months ago

Comments: The team was easy to work with, friendly, and helpful. Despite some confusion, the overall experience was good.

Pros:

Support was easy to work with and helpful. Implementation costs are included in the monthly user license as is all support.

Cons:

Setup was confusing. They provide you with an initial Excel workbook and your project manager walks through it with you. The PM is not able to answer all the questions and the workbook doesn't have great instructions.

Bobbi
Ops Support in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Would not recommend.

1.0 last year

Comments: Horrible, this has been the worst phone system I've ever used. The customer service and tech support did nothing to help when we showed them the issues we were having and how it was impacting our business, they told us to get over it.

Pros:

Nothing! I was super excited to use the program, but it was a complete let down. Patients could not call in because G12 showed our number as not in service. Call would disconnect if you tried to transfer them, and the texting stopped working all together a month into the program. The support team was not helpful and did not fix any problem when we brought them up.

Cons:

Everything, the system stopped working with in 4 months and customer service did not help with any issues we were having. When we told them it was negatively impacting our business, we were told they could do anything to help. We lost clients because we did not have a reliable phone system.

Chris
I.T Manager in US
Import & Export, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great service

5.0 4 months ago

Pros:

Quality of service Price Flexibility Professional and friendly company

Cons:

None that I can think of as I’m happy with g12.

Andrew
IT Project Manager in US
Hospitality, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great product

5.0 2 years ago

Pros:

G12 uses the same Yealink platform that I have used for other phone providers. Moving over to G12 has been seamless. There was no need to learn a new system.

Cons:

There are a few features that are available on my other Yealink platform that are not present with G12. Text to speech voicemail and forwarding the main line from the phone inventory list. Though there is a way to forward the phone number through the software, it requires a few extra steps.