--- description: Get detailed information about Sterling and how it can help you meet your business needs. Learn more about Sterling price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sterling Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Reference Check Software](/directory/31636/reference-check/software) > [Sterling](/software/165201/sterling-talent-solutions) # Sterling Canonical: https://www.capterra.com.sg/software/165201/sterling-talent-solutions Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/165201/sterling-talent-solutions?page=2) > Sterling background/identity services offer a foundation of trust and safety that spans across industries, professions, and borders. > > Verdict: Rated **4.0/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sterling? We cater to clients in healthcare and life sciences; retail and staffing; industrials, government, and education; finance and business services; and technology, hospitality, entertainment, and media. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 30 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Sterling - **Location**: New York, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing Details**: Please contact Sterling directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Alerts/Notifications - Background Screening - Compliance Management - Employment Screening - Reporting & Statistics - Reporting/Analytics - Status Tracking ## Integrations (15 total) - Agile HR - Avature - Bullhorn ATS & CRM - Cornerstone HR - Fountain - Greenhouse - JazzHR - Jobvite - Lever - LinkedIn for Business - Mitratech TalentReef - Pereless - SmartRecruiters - SmartSearch - iCIMS Hire ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Reference Check Software](https://www.capterra.com.sg/directory/31636/reference-check/software) ## Related Categories - [Reference Check Software](https://www.capterra.com.sg/directory/31636/reference-check/software) - [Background Check Software](https://www.capterra.com.sg/directory/31475/background-check/software) ## Alternatives 1. [Zinc](https://www.capterra.com.sg/software/179293/zinc) — 4.8/5 (220 reviews) 2. [HiPeople](https://www.capterra.com.sg/software/211940/hipeople) — 4.8/5 (1563 reviews) 3. [Checkr](https://www.capterra.com.sg/software/177814/checkr) — 4.5/5 (299 reviews) 4. [Paycom](https://www.capterra.com.sg/software/130949/paycom) — 4.4/5 (1189 reviews) 5. [Employment Hero](https://www.capterra.com.sg/software/144645/employment-hero) — 4.4/5 (239 reviews) ## Reviews ### "Sterling Review" — 5.0/5 > **Lisa** | *15 July 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Sterling is very user friendly and the process is very timely. > > **Cons**: Sometimes the different options available can be confusing. > > I have had a positive experience with Sterling. ----- ### "Bottom-dollar pricing represents bottom-barrel quality" — 1.0/5 > **John** | *23 September 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Nothing. It was the slowest and most difficult website I have EVER encounter, in over 30 years online. Truly a bad and time-wasting experience. > > **Cons**: The slow, low-quality website design in all their apps, and the horribly inaccurate data entry. Something as easy as entering a phone number or date is made excruciating frustrating with these people’s sites. You can’t even find the US or UK listed as nations one can have citizenship with. (US, just pick “American,” as it’s literally the closest option given.) > > Checking on this company after my own horrible experiences, I wasn’t surprised to find that it is popular specifically because it costs less for client companies than most of their companies. However, bottom-dollar usually comes with bottom-of-the barrel quality, and companies need to recognize that before signing on with Sterling. — In my recent experience with two of their service sites for background checks and information verification, I found that accurate data entry is nowhere near the Sterling strengths, as they’ll literally list a college course completion as being 5 years before you even started attendance. Or past employers will be listed with dates up to TWENTY YEARS off\! Trying to enter or correct info is a nightmare, with site connectivity/ operation simply dropping if you hit the “Next” tab at the bottom of page. And, as if their site being slower than dial-up internet weren’t bad enough, you may have to enter and re-enter the SAME data 6 or 7 times before it finally saves. . Oh, and customer service? There is none, as everything is automated, including their listed phone support service. You’re looking at a minimum of two days response, usually just in the form of a new link sent for your info entry process. (Yes, their site drops you — only on 2-3 pages into their 22-page required process — and then you can’t automatically get back into it.) So, the “twenty minutes” their site says it will take at the start is really more like 8 hours of the most frustrating and slow website design you’ll ever encounter. Literally, it takes longer to finish their required online data entry than it takes for them to collect your background results… which will be wrong because you couldn’t fully enter or edit your info on time. . And, it doesn't get any better after that, as the rest of the Sterling processes on other sites/ links will also be bad. Like where you’re asked to enter citizenship, you won’t find the United States or the United Kingdom among their options. Just entering a telephone number, finding your country code is difficult, and then you have to enter the area and the actual telephone number all in separate (slow) data boxes. And, OMG, just avoid entering dates if you can, because the site won’t let you just TYPE a date, instead giving a calendar for the current month… and making you go backwards month-by-month to provide a date. . Think about that. You going to enter your 30-year old wife’s date-of-birth in such a system? . Absolutely, the worst system I’ve ever seen… and I been around since before the internet. ----- ### "Good for Background Checks and Reference Checks" — 4.0/5 > **Victoria** | *15 January 2026* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: I liked the ease of using the program, and the verification process was always very timely. Reference checks can also be conducted by employees for the organization saving HR time. > > **Cons**: I did not like that it did not integrate with the BOP which is a required check where we operate. I did not like that if there were a minor discrepancy or a reference check was not able to be completed, they would flag the account. > > Sterling was easy to use but did not offer other checks as part of the site which made it difficult because the organization had to rely on other vendors to get that information. ----- ### "Good Services, Poor Customer Service, Dated User Experience" — 3.0/5 > **Anonymous User** | *6 January 2025* | Insurance | Recommendation rating: 5.0/10 > > **Pros**: They have a variety of service offerings that are available to their clients and they often get completed packages in a short period of time. > > **Cons**: They customer service was slow to respond to requests. Their platform is dated, and it doesn't have the best user experience (customer or applicant) > > Overall, they are a good provider, and one of the only ones in Canada that doesn't a decent job at performing pre-employment checks. Their platforms needs updating as does their SLAs with customers. ----- ### "Sterling is a solid product. Everything you want in a background screening provider." — 4.0/5 > **Chris** | *15 August 2024* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: Sterling has a very nice interface and overall it's a smooth running program. Great network for drug screens and timely background screening results. > > **Cons**: I would like the move to their Modern Hub completed. Right now we have the two options and can toggle between them. Do the Modern view and just continue to improve that. > > Overall excellent experience. Salesforce is top notch and customer service has been responsive. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/165201/sterling-talent-solutions?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/165201/sterling-talent-solutions) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data