---
description: Get detailed information about Kaseware and how it can help you meet your business needs. Learn more about Kaseware price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kaseware Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Law Enforcement Software](/directory/30222/law-enforcement/software) > [Kaseware](/software/164342/kaseware)

# Kaseware

Canonical: https://www.capterra.com.sg/software/164342/kaseware

> An all-in-one investigations management platform designed to manage cases, records, evidence, analytics, and more.
> 
> Verdict: Rated **3.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Kaseware?

Designed for corporate security agencies and law enforcement firms, it is a cloud-based investigation management solution that handles incident reporting, investigations, case management, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 3 Reviews |
| Ease of Use | 2.7/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 2.7/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 40% | (4/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kaseware

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact Kaseware for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Built-In Database
- Case Management
- Communications Management
- Compliance Management
- Configurable Workflow
- Contact Management
- Criminal Database
- Data Management
- Dispatch Management
- Document Management
- Evidence Management
- Field Reporting
- For Law Enforcement Agencies
- Incident Management
- Incident Mapping
- Incident Reporting
- Intake Management
- Investigation Management
- Mobile Access
- Records Management
- Reporting & Statistics
- Scheduling
- Subject Profiles
- Task Management

## Category

- [Law Enforcement Software](https://www.capterra.com.sg/directory/30222/law-enforcement/software)

## Related Categories

- [Law Enforcement Software](https://www.capterra.com.sg/directory/30222/law-enforcement/software)
- [Investigation Management Software](https://www.capterra.com.sg/directory/30572/investigation-management/software)
- [Incident Management Software](https://www.capterra.com.sg/directory/31332/incident-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.sg/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.capterra.com.sg/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [Site24x7](https://www.capterra.com.sg/software/168192/site24x7) — 4.7/5 (344 reviews)
4. [ilert](https://www.capterra.com.sg/software/207205/ilert) — 4.7/5 (64 reviews)
5. [Datadog](https://www.capterra.com.sg/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)

## Reviews

### "Great Experience" — 5.0/5

> **Susan** | *8 July 2019* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Significantly improved my time spent on case management.
> 
> **Cons**: There wasn't anything I didn't like about the software.
> 
> Great product, great customer service.

-----

### "Software from 2001" — 1.0/5

> **John** | *23 January 2023* | Architecture & Planning | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. This software is so dated, complicated, difficult to use, not user-friendly. I feel like I am transported back to the year 2001 when I have to use Kaseware.
> 
> **Cons**: Everything. It's overcomplicated and difficult to use.

-----

### "Kaseware Administrator" — 3.0/5

> **Robert** | *21 July 2020* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: The email feature was very helpful,  It is nice to be able to email users from the ticket.
> 
> **Cons**: There were too many selection in this product to choose from and became very hard to use.
> 
> Basically the user would put in a ticket describing their issue,  the bad thing was if the users did not describe the issue correctly it was an issue of trying to figure out what they were wanting.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/164342/kaseware)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/164342/Kaseware/> |
| en-AE | <https://www.capterra.ae/software/164342/kaseware> |
| en-AU | <https://www.capterra.com.au/software/164342/kaseware> |
| en-CA | <https://www.capterra.ca/software/164342/kaseware> |
| en-GB | <https://www.capterra.co.uk/software/164342/kaseware> |
| en-IE | <https://www.capterra.ie/software/164342/kaseware> |
| en-IL | <https://www.capterra.co.il/software/164342/kaseware> |
| en-IN | <https://www.capterra.in/software/164342/kaseware> |
| en-NZ | <https://www.capterra.co.nz/software/164342/kaseware> |
| en-SG | <https://www.capterra.com.sg/software/164342/kaseware> |
| en-ZA | <https://www.capterra.co.za/software/164342/kaseware> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Kaseware","description":"Kaseware is a premier all-in-one platform to enable smarter, more productive investigations. It's state of the art features are designed to manage cases, records, evidence, and more. Built to support your organization, Kaseware offers in-platform communications, comprehensive reporting out of the box, and a team of Kaseware experts to support your learning and journey to investigative success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c8195650-1af6-4e2f-af3c-7c44da820dd6.png","url":"https://www.capterra.com.sg/software/164342/kaseware","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/164342/kaseware#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":3},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/164342/kaseware#faqs","mainEntity":[{"name":"What Is Kaseware?","@type":"Question","acceptedAnswer":{"text":"Kaseware is a premier all-in-one platform to enable smarter, more productive investigations. It's state of the art features are designed to manage cases, records, evidence, and more. Built to support your organization, Kaseware offers in-platform communications, comprehensive reporting out of the box, and a team of Kaseware experts to support your learning and journey to investigative success.","@type":"Answer"}},{"name":"Who Uses Kaseware?","@type":"Question","acceptedAnswer":{"text":"Designed for corporate security agencies and law enforcement firms, it is a cloud-based investigation management solution that handles incident reporting, investigations, case management, and more.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Law Enforcement Software","position":2,"item":"/directory/30222/law-enforcement/software","@type":"ListItem"},{"name":"Kaseware","position":3,"item":"/software/164342/kaseware","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/164342/kaseware#breadcrumblist"}]}
</script>
