What Is GoTo Connect?

GoToConnect (formerly Jive) combines cloud VoIP phone systems with GoToMeeting's web, audio and video capabilities into one simple, flexible solution. Users can meet, talk, and collaborate via web browser, desktop application, or desk phone with features ranging from virtual voicemail, and call forwarding, to secure video conferencing and screen sharing. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers.

Who Uses GoTo Connect?

For businesses of all sizes with communication and collaboration needs.

GoTo Connect Software - Video meetings with chat GoTo Connect Software - Meeting Rooms GoTo Connect Software - Create diagrams GoTo Connect Software - Invite additional members to mettings GoTo Connect Software - Mobile Calling

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Reviews of GoTo Connect

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.6
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ezra
Ezra
Co Owner in US
Verified LinkedIn User
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Jive is a great price with all features needed

5.0 4 years ago

Comments: Overall, we've now been able to do tonnes of calls, outgoing and incoming since we went with jive. It helps grow our business. Access is available on the phone, computer or any other device.

Pros:

I like that jive is really cost effective yet gives access to all their features. It allows me to do everything i need to do, with alot of minutes within the plan.

Cons:

Jive seems to be great so far, cant complain

Rich
VP in US
Financial Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Very pleased

5.0 last month New

Comments: Been a user for 5 or so years, as they make improvements the service only gets better

Pros:

GoToConnect has been a great tool for my Financial Services agency, I can easily adjust the dial plan. The hub/user interface is great. I can text or call from any device, even do a virtual meeting from anywhere whit an internet connection.

Cons:

I have no complaints, I rarely have any glitches or issues

Verified Reviewer
Talent Acquisition Partner in US
Verified LinkedIn User
Computer Software, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Decent phone system but the connection is not great

3.0 2 months ago New

Pros:

It's very easy to learn. You will not need much training on it.

Cons:

The connection on audio calls is not the best. I've had quite a few calls that drop.

Maria Alejandra
Maria Alejandra
Operation Supervisor in Colombia
Verified LinkedIn User
Outsourcing/Offshoring, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

The best phone app

5.0 4 weeks ago New

Comments: Since I have been using the app, I have no problems communicating with my clients and candidates, making it easy to stay connected 100% of the time.

Pros:

It is a friendly and easy-to-use application, which allows direct communication with people outside, and above all, it offers multiple forms of communication, from voice messages, text messages, or direct communication with people.

Cons:

that in order to access the purchase there is a lot of protocol and one must be contacted by a sales agent instead of being able to call to request the license purchase service.

Allison
Office Manager in US
Hospital & Health Care, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

GoTo VOIP review

5.0 3 weeks ago New

Comments: great customer support and reliable phone service

Pros:

A user-friendly platform, unlimited lines, able to preset office hours and after hours emergency line, so many helpful features!

Cons:

There was a slight learning curve with the platform and features, I did need to make a few calls for support to figure out certain things