OneSignal

OneSignal

by OneSignal

Who Uses OneSignal?

OneSignal serves all mobile and web publishers who are seeking to leverage modern push notification technology for their marketing and transactional notifications.

What Is OneSignal?

OneSignal is the market leader in customer engagement, powering mobile push, web push, email, and in-app messages for 800k marketers & developers, delivering 5+ billion messages daily on their behalf.

OneSignal's easy to implement, easy-to-use features include segmentation, A/B testing, automated messaging and advanced analytics. Offering simple plugins and robust rest api endpoints, drive results.

OneSignal Details

OneSignal

https://onesignal.com

Founded 2015

OneSignal Pricing Overview

OneSignal has a free version and offers a free trial. OneSignal paid version starts at US$99.00/month.

Starting Price

US$99.00/month

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

OneSignal Features

Push Notifications Software
A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

OneSignal Reviews

Showing 5 of 25 reviews

Overall
4.6/5
Ease of Use
4.4/5
Customer Service
4.2/5
Features
4.6/5
Value for Money
4.6/5
Shereen S.
Founder and Publisher
Newspapers, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/12/2019

"Great push alert system for news organizations"

Comments: We use OneSignal to reliably push notifications to thousands of our newspaper readers about breaking news, weather events and emergencies. This keeps readers informed, while benefiting our organization by sending traffic to our site.

Pros: Works well to push notifications about breaking news and other important stories to readers of our online newspaper. Works especially well for desktop users.

Cons: It is difficult for users to figure out how to opt out of notifications if they change their minds later, which has led to some problems. Not easy to configure for iOS.

  • Reviewer Source 
  • Reviewed on 05/12/2019
Ale R.
Editor
Newspapers, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/04/2018

"best push notification"

Comments: We use on our magazine to brodcast new content and promotion to our readers. IS VERY GOOD!

Pros: I bought a another app but i switch to one signal. We use in our magazine, we send more than 100.000 notification daily. - Insanly good notification service
- can track reach, click and other stats
- integrate with wordpress (they have plugin)
- can segment audience
- can send manual push notification
- Can integrate native and with popup
- Easy to use
- Can send automatic notification and schedule
- Integrate with alot of other service like Mautic or Zapier.
- IS FREE!
Support is amazing, i do request add UTM code to track, and they help me to implement on the code. Later they add the option in the plugin. So they help and wanna improve the product. This is one of the best way to reach your audience.

Cons: Not really. Is very good. Maybe the install is kind tricky is you dont have any experience with code or install. But overall is one of the best service i use. I dont have any complain or issue. Work perfect.

  • Reviewer Source 
  • Reviewed on 05/04/2018
Dave J.
owner
E-Learning, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    2/5
  • Ease of Use
    1/5
  • Features & Functionality
    2/5
  • Customer Support
    1/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 23/10/2018

"Nothing seems to work and sup[port hasnt been able to help at all"

Pros: the concept is fantastic. Unfortunately with my experience they dont seem to deliver what is promised

Cons: Its very difficult to set up to a working standard (still not achieved even with support) despite it being an easy plugin. I can not get ANY subscribed users to actually receive any notifications. I have tried ALL troubleshooting options to no avail. 1/10
As support is in another country its more or less impossible for me to get any help.

Vendor Response

by OneSignal on 26/10/2018

Hi Dave. I'm sorry to hear you had difficulty getting OneSignal working.

Our support team is based in the United States. We strive to reply to all support messages within 24 hours during the business week and help every client get successfully set up.

We'd love for you to give us another shot.

  • Reviewer Source 
  • Reviewed on 23/10/2018
Mike H.
Lead Backend Engineer
Computer Software, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 17/07/2018

"Push notifications with ease"

Pros: Integrating OneSignal into your mobile app and server calls is extremely easy thanks to their API documentation and SDKs. Their dashboard UI is great too and can help you debug messages being delivered or failing. They are free (but share your data with vendors) or you can pay a fee to not have the data shared.

Cons: OneSignal 503s quite often sometimes push notifications fail, although these issues have happened less and less over time.

  • Reviewer Source 
  • Reviewed on 17/07/2018
Verified Reviewer
Webmaster and Product Researcher
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 16/12/2019

"A Reliable Push Notification Solution"

Comments: OneSignal is the best free push notification solution available. I tried a competitor’s product before switching to OneSignal, and OneSignal has been so much more reliable.

Pros: We use OneSignal push notifications to alerts to our readers about breaking stories. OneSignal is reliable and delivers notifications within moments after we publish a story. This is important because the stories we publish impact the safety of our readers.

Cons: We have not run into any issues with OneSignal so far. The free option allows up to 30,000 web subscribers, so we’ll have to consider whether we can afford OneSignal’s paid plans after we reach that number.

  • Reviewer Source 
  • Reviewed on 16/12/2019