--- description: Get detailed information about Business VoiceEdge and how it can help you meet your business needs. Learn more about Business VoiceEdge price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Business VoiceEdge Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Business VoiceEdge](/software/163406/business-voiceedge) # Business VoiceEdge Canonical: https://www.capterra.com.sg/software/163406/business-voiceedge Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/163406/business-voiceedge?page=2) > PBX solution that helps small to medium enterprises place calls using a business phone number across remote locations. > > Verdict: Rated **2.8/5** by 52 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Business VoiceEdge? Cloud-based PBX solution that helps small to medium enterprises place calls using a business phone number across remote locations, enabling call routing, audio-conferencing, call routing \& more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.8/5** | 52 Reviews | | Ease of Use | 2.8/5 | Based on overall reviews | | Customer Support | 2.5/5 | Based on overall reviews | | Value for Money | 2.6/5 | Based on overall reviews | | Features | 2.8/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Comcast - **Location**: Philadelphia, US ## Commercial Context - **Starting Price**: US$29.95 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Call Center Management - Call Monitoring - Call Recording - Call Routing - Call Screening - IVR - SIP Trunking ## Category - [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software) - [Unified Communications Software](https://www.capterra.com.sg/directory/31035/unified-communications/software) ## Alternatives 1. [Weave](https://www.capterra.com.sg/software/141842/weave) — 4.3/5 (672 reviews) 2. [Dialpad](https://www.capterra.com.sg/software/190976/dialpad-sell) — 4.2/5 (569 reviews) 3. [Aircall](https://www.capterra.com.sg/software/144486/aircall) — 4.2/5 (461 reviews) 4. [CloudTalk](https://www.capterra.com.sg/software/182004/cloudtalk) — 4.4/5 (269 reviews) 5. [Phone.com](https://www.capterra.com.sg/software/147610/phone-com) — 3.6/5 (72 reviews) ## Reviews ### "Like being able to control the features" — 5.0/5 > **Sue** | *19 March 2019* | Individual & Family Services | Recommendation rating: 8.0/10 > > **Pros**: We switched to Comcast Business VoiceEdge a couple of years ago. While there have been problems, the customer service is pretty dependable. The online portal allows me to manage all of the features easily. The app is a great feature too\! > > **Cons**: While I like the setup now, it was difficult actually getting the portals and everyone setup. ----- ### "Great phone system" — 4.0/5 > **Emily** | *29 May 2018* | Recommendation rating: 7.0/10 > > **Pros**: Business VoiceEdge is very useful. Once you figure out how to use it. It has really helped cutting down on scam phone calls that come thru our phone system after hours. I love the functionality and customisability of the system. > > **Cons**: At first using this system can be extremely frustrating. I can't count the amount of time I spent on the phone with customer service trying to understand. Customer service is great once you get to the actual person which can take a long time. ----- ### "We love Business VoiceEdge\! We know that our phone system is as professional as can be\!" — 5.0/5 > **Adriana** | *25 June 2018* | Recommendation rating: 9.0/10 > > **Pros**: I love that we are able to set up different options for when our business is closed or for holidays. > > **Cons**: The price. VoiceEdge added to our telephone/internet expense. Comcast always has specials and promotions for new services but the expense increases after the promotion expires. I would like to have a set price that does not vary so much from year to year. > > This is a cutting-edge phone system. We are able to manage our phones from our cell phone, messages, lines, conference, etc. ----- ### "Not A Great VOIP option for the Money" — 3.0/5 > **Chris** | *26 March 2019* | Machinery | Recommendation rating: 2.0/10 > > **Pros**: The only thing I like about this software is that once it is fully configured it is pretty much set it and forget it. > > **Cons**: This list is long; For starters not allowing IT to fully control the phone is absurd. Working in IT I need to sit on their phone with the support to do the most basic things, like rebooting a phone REMOTELY\! The response i received from a Support Rep was due to some IT admins screwing phones up in their company and calling for help was too much for Comcast to try and troubleshoot so they lock everyone out of remote accessing the phones. Next on the list is business hours scheduling. It is just very confusing and their was no documentation on configuring it in the admin guide or training before implementing. One final con that makes me regret this software is the lack of features and things you can do in other Vendors. Ring Central for instance allows IT to order a phone and pay through the portal and get invoiced after the phone is received without calling and waiting to speak to a representative. This you have to call the 888 number and verify your account then tell them you need a new seat one and give them all the user detail and then you wait 10 or more days to receive the phone and have the user created. > > I would not recommend this to anyone even being a customer personal of Comcast for over 5 years this program needs to be reworked and not every IT department should be penalized over some other admins making mistakes on their configurations. ----- ### "Very fast and at a good price\!" — 5.0/5 > **Hillary** | *4 December 2018* | Commercial Real Estate | Recommendation rating: 9.0/10 > > **Pros**: I love that Comcast is quick and fast. If we have had any problems we have been able to contact Customer support and get the help needed. The price is good for what we are getting\! > > **Cons**: I have enjoyed everything. Customer support did put me on hold for a little while, but other than that no complaints\! > > It was efficient, quick, and easy to use\! I am happy to pay the price for it. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/163406/business-voiceedge?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/163406/business-voiceedge) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data