---
description: Get detailed information about Gluru AI and how it can help you meet your business needs. Learn more about Gluru AI price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Gluru AI Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Gluru AI](/software/163364/gluru-ai)

# Gluru AI

Canonical: https://www.capterra.com.sg/software/163364/gluru-ai

> Building the MIND for your business.
> 
> Verdict: Rated **3.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Gluru AI?

Given that companies operating in almost all verticals have some sort of customer support process, MIND is applicable to almost any target market.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 4 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Klare
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: $0.149 per session (0-10,000 sessions per month)
$0.119 per session (10,000 - 100,000 sessions per month)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- CRM
- Knowledge Base Management
- Reporting/Analytics

## Integrations (1 total)

- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.sg/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.com.sg/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [LiveChat](https://www.capterra.com.sg/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Simple, smart, and effective\!" — 4.0/5

> **Larry** | *16 May 2018* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: I loved how it was so easy to implement on our company website. While we did encounter one or two issues (which were mostly on our side), the team were always there to help us and were available 24/7. Also, I really liked how truly plug-and-play it was in that it was instantly effective from day one\!
> 
> **Cons**: The only issue was that we had to think of a number of queries for each Resolution. This took us a bit of time but was extremely useful in the end.
> 
> We've noticed a considerable drop in the number of inbound repetitive queries we receive on a daily basis, as a result of the Gluru Widget we deployed. This has enabled our customer support agents to focus on the tickets that require more time to address.

-----

### "Easy setup, questionable results" — 4.0/5

> **Jason** | *21 May 2018* | Recommendation rating: 5.0/10
> 
> **Pros**: Easy Zendesk integration. Limited requirements for setup. Literally just a turnkey implementation where you submit the API key.
> 
> **Cons**: I have difficulty proving ROI of the product which is ultimately why we decided not to implement the product for now. Open to trying in the future.

-----

### "We tried using Gluru for self service automation and ran through a trial period" — 3.0/5

> **TIMOTHY** | *15 May 2018* | Recommendation rating: 5.0/10
> 
> **Pros**: The look and Feel. Interface was sharp looking and the people behind the product are innovative and creative with their vision for this product.
> 
> **Cons**: Reporting and being able to self customize. There seemed to be too much manual work in order to keep the updated content in our help center aligned with the machine learning

-----

### "I think it has a lot of potential, but it is still on an early stage" — 3.0/5

> **Luis** | *25 May 2018* | Recommendation rating: 5.0/10
> 
> **Pros**: What I like the most about the product is its people. I'm talking about our account manager,  the developers and other team members. They were keen to understand our needs and tried to come up with solutions. Communication was always great.
> 
> **Cons**: It is (or at least was) on an early stage of development. That said, it was getting close to what we needed.

## Links

- [View on Capterra](https://www.capterra.com.sg/software/163364/gluru-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/163364/Gluru-AI/> |
| en-AE | <https://www.capterra.ae/software/163364/gluru-ai> |
| en-AU | <https://www.capterra.com.au/software/163364/gluru-ai> |
| en-CA | <https://www.capterra.ca/software/163364/gluru-ai> |
| en-GB | <https://www.capterra.co.uk/software/163364/gluru-ai> |
| en-IE | <https://www.capterra.ie/software/163364/gluru-ai> |
| en-IL | <https://www.capterra.co.il/software/163364/gluru-ai> |
| en-IN | <https://www.capterra.in/software/163364/gluru-ai> |
| en-NZ | <https://www.capterra.co.nz/software/163364/gluru-ai> |
| en-SG | <https://www.capterra.com.sg/software/163364/gluru-ai> |
| en-ZA | <https://www.capterra.co.za/software/163364/gluru-ai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.sg/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Gluru AI","description":"Gluru MIND, is an AI-powered CEM solution that seamlessly integrates with your existing CRM platform to enable your business to proactively engage with its customers. By leveraging your new or existing knowledge, MIND uses patented AI technologies to dialogue with your customers and guide them towards the knowledge they seek. In doing so, MIND reduces the friction between businesses and users by making it incredibly easy for you to convert your customer's interests into successful outcomes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b471f6f2-ffd4-4e83-95a6-7e0c29d6a926.png","url":"https://www.capterra.com.sg/software/163364/gluru-ai","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/163364/gluru-ai#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.5,"bestRating":5,"ratingCount":4},"offers":{"price":"500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.com.sg/software/163364/gluru-ai#faqs","mainEntity":[{"name":"What Is Gluru AI?","@type":"Question","acceptedAnswer":{"text":"Gluru MIND, is an AI-powered CEM solution that seamlessly integrates with your existing CRM platform to enable your business to proactively engage with its customers. By leveraging your new or existing knowledge, MIND uses patented AI technologies to dialogue with your customers and guide them towards the knowledge they seek. In doing so, MIND reduces the friction between businesses and users by making it incredibly easy for you to convert your customer's interests into successful outcomes.","@type":"Answer"}},{"name":"Who Uses Gluru AI?","@type":"Question","acceptedAnswer":{"text":"Given that companies operating in almost all verticals have some sort of customer support process, MIND is applicable to almost any target market.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"Gluru AI","position":3,"item":"/software/163364/gluru-ai","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/software/163364/gluru-ai#breadcrumblist"}]}
</script>