Who Uses GoToWebinar?

Anyone trying to engage their audience or employees through presentation.

What Is GoToWebinar?

GoToWebinar is trusted by more customers than any other webinar solution and powers millions of webinars each year. Whether you use webinars for marketing, training, or corporate communications, GoToWebinar puts the fun back into webinars with reliable technology that's super simple to use. Get the features, integrations and analytics you need to engage your audience and make personal connections that drive your business. When your reputation is on the line, you need a solution you can rely on.

GoToWebinar Details

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https://www.goto.com/webinar

Founded 2003

GoToWebinar video
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GoToWebinar pricing overview

GoToWebinar does not have a free version but does offer a free trial. GoToWebinar paid version starts at US$49.00/month.


Starting Price

US$49.00/month

Pricing Details

There are 4 pricing tiers: Lite, Standard, Pro, and Enterprise

Free Version

No

Free Trial

Yes

GoToWebinar deployment and support

Support

  • 24/7 (Live Rep)
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Live Online
  • Webinars
  • Documentation

GoToWebinar Features

Vendor has not completed this information.

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GoToWebinar Alternatives

More GoToWebinar alternatives

GoToWebinar Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.4
Customer Service 4.3
Features 4.4
Value for Money 4.3

Review software

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Write a Review!
Yogendra G.
Release and QA Manager
Information Technology & Services, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/09/2019

"Very good software for hosting Webinars or Presentations for larger audiance"

Comments: This is a great software even for large organizations. We all love it.

Pros: 1. Our company uses GotoWebinar for hosting quarterly update calls and all hands meetings
2. It is a slick application that has useful features such as muting or unmuting all or few.
3. Attendees can virtually raise hands in the app by pressing a button when they are muted by organizer and when they want to speak.
4. Users can send private messages to one another or can send group messages or broadcast messages to everyone.
5. It has screen sharing and Video camera option too.
6. It has lot of toll free and local numbers from almost all of the countries to dial in
7. Phone app is equally great to dial in and has a calling ability as well.
8. No need of hosting this software in local premises. It is available as a software service.

Cons: I have no complaints about this software.

  • Reviewer Source 
  • Reviewed on 09/09/2019
Kate B.
Marketing & Account Management
Financial Services, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 22/09/2020

"Good for hosting webinars and training"

Comments: It’s among the best webinar and virtual meeting software platforms. I recommend it and will keep using it unless another platform can do the same thing for a lower price.

Pros: GoToWebinar is easy to use from the get-go, the learning curve is very short. It makes setting up a webinar very simple and you can share events in a variety of ways. That makes it easy to get the word out about your events and it integrates nicely with other products, like Pardot and website platforms.

Cons: Sometimes it’s confusing to know what level of service you have, and it’s not always clear if a feature is included in your subscription or not. It would be nice if they took excluded features out (based on your service agreement) or made it clear what’s included in you subscription and what’s not when you’re setting up an event. We also have multiple people using a corporate account and the notifications get out of control sometimes.

  • Reviewer Source 
  • Reviewed on 22/09/2020
Courtney G.
Events
Information Technology & Services, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/02/2021

"GoTo Webinar Review"

Comments: Overall going from Webex to GoTowebinar was great because we were able to go from something that was not updated with the times to something that was more current.

Pros: It is a very seamless tool and very straight to not only implant into the business, but also understand how to use it.

Cons: Just like with any tool there is always limitations and nothing is every perfect. Occasionally we would have connection issues, but not to much beyond that.

  • Reviewer Source 
  • Reviewed on 11/02/2021
Kat M.
Director of Education
Hospitality, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 02/04/2020

"Utterly Disappointed and Let Down By GoToWebinar"

Pros: user friendly, like the analytics and reporting

Cons: GoToWebinar has let us down time and time again when calling into the customer service line. We receive information that ends up being incorrect. Previous experiences include video recordings lot playing and recordings disappearing. The most recent and most upsetting, particularly in the times we are in, is with a webinar we hosted on the CARES Act yesterday (Wed). We had almost 1,500 registrants. My team called in on Monday to verify our package and limit we have available to specifically avoid people not being able to get into such an important webinar. We were told we had a limit of 5,000 attendees. That was specifically asked. We reassured our Board and Executive team with this info, which we trusted since it came straight from the source. Day of the webinar, we had a max of 501 and several hundred people were unable to join. Finally speaking with a friendly rep today I learned that we were misinformed by the GoToWebinar representative on Monday and that since it shows the max attendee number on the general pricing page online GoToWebinar chooses not to take responsibility. This is so disappointing how little care is shown, as mentioned, particularly in these times. Folks livelihoods are in the mix and all GoToWebinar can say is "Sorry, info is on our website". Where is customer service and trying to mitigate a situation? We will have to look elsewhere for another product as we cannot continue to support a company with so little regard for people in need of help.

  • Reviewer Source 
  • Reviewed on 02/04/2020
Robert B.
Sr. Program Mgr.
Building Materials, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 04/02/2021

"Great for presenting to larger groups"

Comments: Very pleased with the controls and overall operation for holding meetings with 12-80 people.

Pros: GoToWebinar gave us full controls to carry out our meetings and sessions at the level of professionalism we wanted. We could easily control audio and video feeds, provide control to speakers during presentations, poll participants if needed and review questions posed during the proceedings. Registration process allowed us to conduct secure sessions and automatic email updates kept participants informed on how to access sessions.

Cons: Need a better way to give control of advancing presentations for panelists/speakers and still allow administrator to click and review other elements - polls, audio feeds, etc.

  • Reviewer Source 
  • Reviewed on 04/02/2021