GoToMeeting

GoToMeeting

by LogMeIn

Who Uses GoToMeeting?

For businesses of all sizes with web meeting needs.

What Is GoToMeeting?

An industry leader in online video conferencing, GoToMeeting is trusted by millions of people everyday for professional real-time virtual communication. GoToMeeting provides a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, share presentations and chat with colleagues, all with the click of a button. GoToMeeting pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.

GoToMeeting Details

LogMeIn

https://www.goto.com/meeting

Founded 2003

GoToMeeting Pricing Overview

GoToMeeting does not have a free version but does offer a free trial. GoToMeeting paid version starts at US$12.00/month.

Starting Price

US$12.00/month

Pricing Details

Professional: $12 per month Business: $16 per month Enterprise: Custom

Free Version

No

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

GoToMeeting Features

Collaboration Software
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Activity/News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
3D Objects
Animations & Transitions
Audio Content
Collaboration Tools
Customizable Templates
Media Library
Offline Editing
Offline Presenting
Screen Sharing
Search/Filter
Video Content
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Collaboration
Electronic Signature
Employee Activity Monitoring
Live Chat
Meeting Management
Remote Access
Remote Support
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Screen Capture
Screen Mirroring
Screen Recording
Targeted / Locked Screen Sharing
Activity/News Feed
Alerts/Notifications
Audio Calls
Discussion Threads
File Sharing
Mobile Access
Real-time Chat
Search
Surveys & Feedback
Task Management
Third Party Integration
Video Conferencing
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Electronic Hand Raising
HD Audio
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

GoToMeeting Reviews

Showing 5 of 7,125 reviews

Overall
4.5/5
Ease of Use
4.4/5
Customer Service
4.3/5
Features
4.4/5
Value for Money
4.3/5
Jorge B.
General Director
Information Technology & Services, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/03/2020

"Good solution for online meetings and presentation"

Comments: I have offices, customers, account managers, partners and even developers in severalc countries. With this solution I can keep meetings or presentations everywhere in the World where I have Internet connection.
The sound can be by Internet or phone call, I can share my screen ot my webcam, and aldo I can save the meeting, to keep track of it.

Pros: I've tried other solutions and for me the best from this solution is how easy is to access to the conference for my customer. Just one click and they are inside the conference.

Cons: I would like to send invitations to my customers from the same interface instead than copy&paste the content of the access. It has plugins with main mail solutions like outlook and GMail, but sometimes because I am in a customer with firewall email rules that don't let me access to my server from outllok but only by webmail, I have to create the conference form one site copy&paste and send the invitations from my webmail.

  • Reviewer Source 
  • Reviewed on 26/03/2020
Richard C.
Senior Business Analyst
Utilities, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 02/12/2019

"GoToMeeting isn’t great, but it isn’t bad either"

Comments: Overall it does exactly what I need it to do, but I’m really comparing it to WebEx. With WebEx, I could record meetings, create meetings through Outlook, and it had SSO enabled. GoToMeeting seems like a step backwards, but it still gets the job done. Just a little more tedious in my opinion.

Pros: I like that it allows me to hold conference calls and screen share. Really, that’s all I need it to do. I do a lot of demos and walkthroughs with clients and customers, so GoToMeeting is critical for my success. It also allows my customer to share their screen so I can see what errors or issues they’re having on their end. It really helps with the show-don’t-tell aspect of my job. I also like that my PIN never changed. It was a little on the long side, but after a week or so, I had it memorized. Made opening meetings really fast.

Cons: I’m realizing the things I like least about GoToMeeting may be on our configuration side. For example, we don’t have single sign-on (SSO), so anytime I need to open GoToMeeting, I need to log into my account. That gets a little annoying. It also doesn’t integrate with Outlook, which is also annoying. I have to go into GoToMeeting, copy my meeting information, and then paste it back into an Outlook appointment. Just a lot of needless steps. But this could just be on my side - something that we could configure if we wanted to. And I don’t have the ability to record meetings, which may be a licensing issue or configuration issue. Either way, I don’t like it.

  • Reviewer Source 
  • Reviewed on 02/12/2019
Juan pablo A.
Installed Base Manager
Information Services, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 16/01/2020

"Great software for remote meetings, lacking some features you might find in competitors"

Comments: This software works. The mobile apps run great and won't dissapoint. The addins to install on PC and Mac are lighweight and install very quickly and it still leads when connecting to different IT environments (we have never experienced having issues with a customer when using GoTo Meeting in their network), something that some remote meeting softwares haven't been able to achieve.

Pros: GoTo Meeting was our first selection when having remote meeting within our company untill last year (2019). It just works as expected, does not consume too many (computing and network) resources and works on most IT environments (incluiding our customer's). The addins install quick and easy and the sharing features are great. It usually has an admin that creates the meeting and the meeting needs to be started by the admin. Has all the basic features you would need to have a remote meeting (audio - video, screen sharing, inmersive chat, Q&A, participants list, some controls, etc) but it doesn't have had too many updates for some time and lacks some features we have found productive (whiteboard, for example).

Cons: The software works great. Nevertheless, we have found some features in other remote meeting software that could make it ideal: have anyone in your organization be able to have admin rights (create meetings, start meetings, change meeting configurations, etc) and some features that nowadays might be very useful (whiteboard, a note taking module to be able to take notes and share them when the meeting ends, more options to connect audio - to name a few).

  • Reviewer Source 
  • Reviewed on 16/01/2020
Tyler F.
Marketing
Management Consulting, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 30/04/2020

"Competent conference platform, but support is dismal"

Comments: GoToMeeting is an effective platform for most business needs. Just be sure that you do not require any unique support needs, or if you do that you have the time to wait and deal with the technician tango that companies like this do.

Pros: GoToMeeting contains a range of important features to remain competitive in the conference arena. It integrates with Outlook with was an important requirement for us, and offers both on-demand and scheduled meeting capabilities.

Cons: I am an admin for my company, and my team has reported several technical issues including problems with screensharing and lots of audio difficulties. GoToMeeting's technical support is typical of a large company where you must wait on hold in a call center and get passed around to several low-skilled off-shore technicians who don't seem to know how to help you or who waste your time.

  • Reviewer Source 
  • Reviewed on 30/04/2020
Jaimin S.
Sr. Director R&D and Operations
Pharmaceuticals, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 31/03/2020

"Very user friendly!"

Comments: Very useful for conducting the live meetings with the screen sharing!

Pros: Scheduling meeting is very easy, in less than 30 seconds you can schedule the meeting and entire call details will be generated automatically with new dial-in number and new meeting id every time! Screen sharing quality is very nice and sharp! Very easy to use and saves a lot of time!

Cons: There is not anything that I did not like about this software yet! All the features which you are looking for are available here!

  • Reviewer Source 
  • Reviewed on 31/03/2020