Limble

Reliability starts with a good CMMS.

Pros:

Limble has been instrumental in implementing a maintenance reliability program here at RIE. As a power user and for the operators submitting work requests, the Limble system is user-friendly. I like that anyone can submit a work request without needing to log into Limble, and I like that the requestors get updates on the work requests they submit. Customer service for Limble is remarkable, and my CSM [sensitive content hidden] always answers my questions in a very timely fashion. [sensitive content hidden]did an excellent job teaching me the ropes of Limble, and I am very pleased to have those training recordings and all the great training on Limble's YouTube channel.

Cons:

I have not found anything I dislike about Limble. It is extremely customizable, so if there is something you don't like or you want to add something, you are more than likely able to change/add those things in Limble.

highly recommend the program makes life and work easier

Comments: the program is easy to use the customer support is great especially the women [sensitive content hidden] we deal with is great

Pros:

The ease of use and the avalability of support and the option to customize your work

Cons:

nothing yet have no problems or issues if we do they help us right away

Slow, Buggy, Unreliable, Tedious

Comments: I don't enjoy using it, especially for the price I'd rather just go back to using greasy pieces of paper. But I'm not the one who makes those decisions, I'm just the one who has to slog through trying to use Limble every day.

Pros:

UI is mostly straightforward. Communication through Limble between mechanics and drivers is generally smooth. Desktop/web use is slightly better than the app.

Cons:

Immense amount of wasted time logging back in and reloading work orders as Limble is constantly closing or reporting an error that requires refreshing. Also huge wasted time putting parts in a work order multiple times as they often don't save. Parts that are confirmed on a WO will sometimes not be taken from inventory. Parts search page is terrible, the part you're looking for will appear as you type in the number but the list resets itself before you can click on the part. Comments will often not save at all or save with words in different order than typed. Generally frustrating and feels tedious to use. Automatically playing a meme GIF after closing a WO/PM feels childish and patronizing, with the icing on the cake being an error message appearing when you press the button to turn it off.

Limble CMMS

Comments: The rollout and implementation of Limble made a significant positive impact on how we run our site.

Pros:

It is very easy to use and navigate the system.

Cons:

I don't think there is a way for more than one person to report work done to a work order so it makes tracking labor a little bit more difficult.

I would be lost without Limble

Comments: Great experience so far, we will begin to use it for asset management much more this year

Pros:

I use Limble all day long, every day. It manages our work orders for maintenance perfectly. I would be lost without it.

Cons:

Only the website or app glitches. However, they are always fixed quickly and not much of an inconvenience.