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HoneyBook
What Is HoneyBook?
Billing and invoicing software for independent professionals—that's HoneyBook.
HoneyBook makes it easy to book more clients, manage projects, and get paid all in one place.
With proposals, invoices, contracts, payments, and scheduling at your fingertips, you have everything you need to give clients a great experience.
Start your 7 day free trial today.
Who Uses HoneyBook?
Independent business owners including designers, photographers, marketers, freelancers, consultants, florists, caterers, videographers, and many more!
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HoneyBook
Reviews of HoneyBook
provides a good experience
Pros:
I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in the processes that I have to carry out with my clients and thus provide them with better attention and speed in document delivery. invoices, contracts and digital signatures. I can do many things at the same time and it helps me perform better at my job.
Cons:
The system has never failed me, I feel satisfied with each tool I use and I am convinced that it has been the most efficient platform that I use for my work tasks.
Alternatives Considered:
Great for basic client tracking and proposals. Slowest for payment deposits.
Comments: I use the super basic functions of the platform. I am aware of the other great tools it offers - my business just can't afford the pro costs. I am on my fourth year using HB and still trying to figure out how to use some of the features.
Pros:
I purchased Honeybook primarily to keep my client details in a single location while gaining the ability to send proposals and invoices for the clean, professional touch. This area is very easy to use without having to hire a pro.
Cons:
To use all the features of CRM, you need to hire a pro who can set you back at least $2k. Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you receive a payment on a Wednesday, for example, you won't get that deposit until at least Monday.
Don't Waste a TON of TIme if You Like Your Clients
Comments: Please see above - horrible and time wasting experience. Move on and try something that WORKS and looks good as well.
Pros:
Affordable and Backend looks nice - so that's something!
Cons:
Client experience if poor. Integrations are awful. Layout, design and look are atrocious and check out for clients is multi step.....Who does that anymore? We spent a week trying to get it setup and working well and efficiently....no way it was going to. And if we have to handhold it and manually do a TON of things.....why bother? MANY other options available and we've moved to one.
HoneyBook Response
9 months ago
Hey there! We appreciate your feedback and apologize that your experience wasn't what you were hoping for when moving to a new platform. We do our best to create a platform that fits the needs of various different businesses and business owners but we understand that we aren't going to be perfect for everyone out there. But we love to get specific feedback on what you feel HoneyBook is missing or could improve upon so that future features and upgrades our team does can benefit many. You mentioned integrations but if there are certain, specific integrations that you feel would be helpful, we'd love to know what those are. And where exactly in the onboarding process was it the most difficult. Let us know so we can continue to improve on our end. Appreciate your feedback!
Alternatives Considered:
Best CRM for small service based businesses
Comments: Overall experience has been great and I feel like the software has grown with my business. I use HoneyBook in place of many individual software and apps I used before for scheduling, payment process, client portal, contracts, intake forms and more
Pros:
I love that they are always updating their features and allow users to give input on the usefulness. The software is always improving.
Cons:
There are some small things i wish where available in the smart files, such as drop down lists and check boxes.
I don't want to be with out it
Comments: Affordable, easy to get started, can do it all.
Pros:
Honeybook keeps me organized which in return gives me a good reputation as a service provider. I like that I can do it all - and at that from my phone because theres an app that has most of the features the desk top does
Cons:
There's not much to like about it. It meets all of the things I was looking for in a CRM.
Alternatives Considered:
Near Perfect Helper
Comments: Overall, I live using Honeybook. It has helped me keep my client's information and projects easily managed.
Pros:
I appreciate having all of my client's information in one place. I also like that it can be integrated with email, you can create documents and so on.
Cons:
I would like more creative ability within the documents. Also don't like how some of the documents including invoices interact. It's hard to explain. It's both easy and complicated at the same time.
Streamline your Booking Experience
Comments: The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important that we can take the time we used to spend invoicing, requesting contracts, and following up on payments to interact with our clients more.
Pros:
Honeybook streamlines your process into an easy to use system, once the initial set up, from questionnaires to Invoices and Contracts you have all the tools you need to manage your projects. The desktop and mobile app add flexibility to what you can do with your business at home, in the office, or on the go.
Cons:
The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a premade on to edit to work for your needs it is a bit overwhelming if you have no experience at all with creating online templates or websites.
Alternatives Considered:
HoneyBook - the software I never knew I needed
Pros:
HoneyBook is very visually appealing and easy to use for both myself and my clients. The ability to create and save templates that I can edit and reuse for each client saves me SO much time, and it's truly so easy. It's very affordable and has already saved me a lot of time and headaches.
Cons:
I honestly have no complaints about HoneyBook.
HoneyBook Response
last year
Hey Sarah, Thanks so much for the glowing review! we're so happy to see that you're having such a positive experience with HoneyBook so far. :) Would you be willing to grant us permission to use this quote for marketing purposes (and attribute it to you of course)? If so - please send an email to [email protected] and we'll follow up with next steps!
Alternatives Considered:
All in one service, solid but needs more templates
Pros:
Pre made templates, able to invoice, bill, estimate and collect payment from customers all in one place.
Cons:
The templates are basic. For our business specifically we had to basically create a template, but that was the only negative.
Everything I need in one software
Comments: I automate workflows much more easily for my performance and my daily tasks
Pros:
I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster. Sending invoices is much easier for me and I manage my projects much more organized
Cons:
The response time from customer service is not as effective and fast as I would like, they are good at their responses but they don't do it quickly
HONEYBOOK IS A DREAM!
Comments: I have fully enjoyed my experience in totality and remain a current client and user.
Pros:
I love the ease with which I can confidently navigate the multiple features of Honeybook. I am not the most tech savvy but Honeybook makes it feel easy to me!
Cons:
I had a bit of trouble acclimating to emailing within the platform but now I have adjusted and know how easy it can be! Sometimes the emails land in client's spam but only once in a while!
If you would like to be charged for a questionable product use HoneyBook
Pros:
If I could think of a pro I would add it. If you are looking to be overcharged and never refunded use this software.
Cons:
No customer service. When they charge incorrectly you cannot reach them to get it corrected. Product was not impressive to start to have to deal with this billing issue.
HoneyBook Response
9 months ago
Hey there! We're so sorry to hear about your frustrating experience so far with HoneyBook. Our customer support team is actually available to all members via email and via live chat from directly inside of your account. They are also online and available to you 7 days a week to assist with any questions or issues. HoneyBook also offers three tiers of membership so that you can find what works best for you and your budget. You can also select between monthly membership options and annual. You can change or cancel your membership at any time from inside your account and we offer a 60 day money back guarantee so if you need to cancel within those first 60 days, we can refund you in total. If you ever experience a billing issue again, please know that our support team is always willing and able to assist you with this, along with any other issues or questions that might come up
Great for service professionals and freelancers
Pros:
I love the nice, professional presentation of information. Everything is laid out nicely for everyone to see (messages, threads, etc). Honey book also streamline business to client relations from sending the contract, invoicing, signing, then finally payment (through Stripe).
Cons:
I honestly don’t have any cons. This program is by far the best of it’s kind.
HoneyBook Client Management and Automation Works
Pros:
HoneyBook offers various templates, contracts, proposals, and a client inquiry management platform. It is very easy to use and successfully integrates with Gmail.
Cons:
HoneyBook does not allow client data to be exported. This may be an issue for those who would like to transfer the data within the contracts to another platform / tool. There is also a need for more integration with other platforms.
HoneyBook: Simplifying Business Management for Freelancers and Small Businesses
Comments: Overall, HoneyBook is a fantastic tool for streamlining your business operations, especially if you’re a freelancer or run a small to mid-sized business. It combines a ton of features into one easy-to-use platform, saving you time and effort on admin tasks
Pros:
I love how it combines so many features in one place, like project management, invoicing, and client communication. The templates for proposals and contracts save a ton of time, and the automation features help keep everything running smoothly without a lot of manual effort. Plus, the integration with other tools like Google Calendar and QuickBooks makes syncing your work a breeze.
Cons:
The mobile app, while handy, doesn’t offer all the features available on the desktop version, which can be a bit frustrating when you're on the go. Also, it’s a bit pricey, so it might not be the best option if you’re just starting out or have a tight budget.
Alternatives Considered:
I am very satisfied about HoneyBook because it has helped me to grow my online business.
Comments: Overall I am very satisfied about HoneyBook's interface and client management system.
Pros:
HoneyBook is an excellent business partner for client management, thank you very much !
Cons:
So far i am very satisfied about all the feature from HoneyBook. Thank you !
Really professional contract management
Pros:
HoneyBook seems to do many things, from sales presentations to contracts but what we are using it for is contracts, and it is very good with that. So much less complicated for our staff to create and sign them through a flawless (also beautiful) system, and clients are impressed with the system as well.
Cons:
Haven't found anything yet, perhaps as we go along. We are considering expanding our use to include invoicing and billing and will update review at that time.
All in one platform
Pros:
Proposals, appointments, payments, invoices. All in one platform. Like a personal assistant. I found it very useful and innovative, especially for the automation part which is not obvious for a software like this.
Cons:
Nothing wrong to report. A few bugs every now and then but I haven't seen one in a while.
The essential tool for freelancers
Comments: The intuitive interface of this platform makes it easy for me to navigate and use it, even for those with less experience in business tools. I especially like the variety of customizable templates and layouts they offer, which allow me to tailor documents and communications to my brand image while maintaining a consistent, professional appearance.
Pros:
What I like the most about this platform is its ability to centralize all my business needs in one place. The seamless integration of proposals, invoices, contracts, payments, and scheduling allows me to stay organized and save valuable time.
Cons:
One of the areas where I feel this platform could use some improvement is its reporting and analytics functionality. While the platform provides basic data on projects, payments, and clients, I would like access to more advanced and customizable metrics that allow me to more closely track how my business is performing.
It's required for a wedding biz!
Comments: They are super helpful with customer service and I love that they have local communities that meet up also!
Pros:
I use Honeybook as a bridal hairstylist! It has been seriously amazing for my business. It helps me keep everything in order during the booking process!
Cons:
They did an update this past year that has allowed for a lot of great automations. The only thing is, it has been extremely hard to keep up with and figure out how to use. (And I am pretty tech savy) But I do think they are great tools, it just takes a bit of time to figure out the changes. If you are new to honeybook, it's all you may know so it might work great!
Honeybook is a great system,but not for me!
Comments: While I like honeybook system it was not ideal for me
Pros:
Being able to send contracts, estimates and manage my workflow all in one place.
Cons:
Being able to navigate and the pricing per month.
Review honeyBook 2023
Pros:
The best really and safe honeyBook I like the software
Cons:
Really no problem I like it I'm working on honeyBook today great and safe I hope see honeyBook soon number 1 on world service payment
Amazing platform for me
Comments: I like HoneyBook to be a great tool for streamlining my business as a freelancer, entrepreneur, and graphic designer. It provides me with a variety of templates and tools to help automate busy work, increase bookings, and save time and money. While there are some areas that could use improvement, overall I find HoneyBook to be an excellent tool for streamlining my business processes.
Pros:
I'm a freelancer and entrepreneur and I've been using HoneyBook to automate my repetitive and time-consuming activities. It's been a great help in simplifying my business operations and saving me time and money. With HoneyBook, I'm able to triple my bookings and grow my business. It's the perfect tool for me.
Cons:
As a business owner and freelancer, I find HoneyBook to be an excellent tool. However, there are a few areas where it could use improvement. For instance, while it has many templates and tools to help streamline business processes, I find it difficult to customize the software to fit my individual needs. Additionally, the user interface can be challenging to navigate for those who are not tech-savvy, making the learning curve a bit steep.
A good software to manage workflows and business processes.
Comments: HoneyBook is an excellent choice for creative entrepreneurs and freelancers who are looking for a comprehensive business management tool that can help them streamline their operations and improve their efficiency.
Pros:
HoneyBook is its all-in-one functionality. The platform provides users with a range of tools and features that can help them manage their business operations from a single dashboard. This includes tools for managing leads, creating and sending contracts and invoices, and tracking payments and expenses.Another advantage of HoneyBook is its user-friendly interface. The platform is designed to be intuitive and easy to use, with a range of templates and pre-built workflows that can be customized to fit your specific needs. Additionally, HoneyBook provides users with access to a dedicated customer support team, as well as a range of online resources and tutorials to help them get the most out of the platform.
Cons:
HoneyBook offers a range of pricing plans that are designed to be accessible to businesses of all sizes, the cost can add up quickly if you require a large number of features or have a high volume of transactions.Another potential issue with HoneyBook is its limited customization options. While the platform does provide users with a range of templates and pre-built workflows, some users may find that these are not customizable enough to fit their specific needs.
Honeybook is an online BEST business management platform.
Comments: HoneyBook has been an incredibly positive experience , user interface is easy to use and their customer service team is super helpful and responsive.
Pros:
The features that are most impactful in Honeybook include automated workflow management, personalized proposal and contract creation, invoicing automation, automated payment reminders, client portal and collaboration tools, custom branding, online booking and scheduling options, integrations with payment processors, an intuitive user interface, content libraries, and rich collaboration tools.
Cons:
There are a few features I feel could be improved in Honeybook. The most notable one being a better editing and proofreading capability within the platform. Currently, it is difficult and tedious to check and make corrections to text, image and colors throughout a project.It would be great if there was an automated system that could help with this.