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What Is Google Drive?

Google Drive is a cloud-based storage platform that allows users and teams to store, access, and share files in one secure place. Flexible storage options with data loss prevention features are available. Using Google AI, this solution can identify important files, even before a user starts a search. Google Drive can recognize content, collaborators, and other file elements that may be relevant to each user. Additionally, teams can organize files in dedicated shared drives for easy and secure access.

Who Uses Google Drive?

Teams in various business settings.

Google Drive Software - Google Drive files and folders in my drive
Google Drive Software - Google Drive Lucidchart
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Reviews of Google Drive

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.4
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Elizabeth
Elizabeth
Lab tech in US
Verified LinkedIn User
Farming, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Maybe just a tweak

5.0 2 weeks ago New

Comments: Overall its a great program, just needs a little tweaking.

Pros:

I loved having all my important documents an photos all in one place

Cons:

I really didnt like the amount of spam pictures i would recieve if i had my nearby share on. It was an obscene amount.

Matthew
Analyst in UK
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

G Drive - An Essential Tool for Collaborative Client Projects

5.0 2 months ago

Comments: Google Drive extends an exceptional service to control and edit clients’ works. Its simplicity in usage, powerful functionalities as well as smooth interconnectedness with other Google services makes it indispensable for the team.

Pros:

Working together in groups and file exchange improves the workflow and makes for increased productivity.

Cons:

Some syncing problems and lack of offline capabilities can create issues in the work process.

Jesh
Engineering Leader in US
Electrical/Electronic Manufacturing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Useful but not for everyone

3.0 last month New

Comments: Up and down I would say. I hate using it as it cannot download larger files, keeps zipping things and also tries to scan everything.

Pros:

Well it is tuned towards people who are not tech savvy.

Cons:

It has the limitation on downloading large files to 2GB

David
Lead Pastor in Canada
Religious Institutions, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The Gold Standard

5.0 3 months ago

Comments: Google Drive provides an affordable and simple to use solution for almost all cloud storage needs.

Pros:

Seamlessly syncs and stores files to be accessed across a wide variety of devices.

Cons:

No option to have information stored on Canadian servers alone.

Johannes
Visioneer of the More Beautiful World our Hearts Know is Possible in Germany
Education Management, Self Employed
Used the Software for: 2+ years
Reviewer Source

Making Collaboration easy

5.0 3 weeks ago New

Comments: I have to admit: I love the Google Drive.
My tendency is to avoid Google and use Microsoft OneDrive, but over time, Google Drive succeded because of it's ease to collaborate & share with others.

Pros:

The ability to cooperate with others. Making the sharing easy & fast.

Cons:

Hard to say. I can't really think of anything right now. Maybe the ease (or not so ease) of bulk-editing.

Noah
Manager in US
Construction, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Drive Review

4.0 2 months ago New

Comments: It has been good overall but would like to see some improvements made.

Pros:

I like its simplicity and how it connects everything together, like Docs, Spreadsheets, and Slides.

Cons:

I don't like that it doesn't have a shortcut link to all the apps like Docs. Adding that would be a really good improvement to Drive.

Rita
Educator in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Google Drive--A Must Have

5.0 2 weeks ago New

Comments: Excellent. It is always available, runs well, and works on every device since light compared to competitor

Pros:

Easy navigation, color coding, Google slides, docs and sheets are simpler to work with than Office products--and the basic version is FREE!

Cons:

nothing really other than it costs extra for more storage beyond the basic 15GB

Cristina
Social media Consultant in Italy
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best tool to organize files in the cloud

5.0 2 weeks ago New

Pros:

I am a huge fan of Google Drive that I have been using for years. I use it to organize and archive all my files and to work in a team on files in the cloud. Very simple to use and super performing even on mobile. For me, an indispensable tool.

Cons:

The search function doesn't work very well, sometimes it's difficult to find the files again.

Hannah
CEO in Canada
Photography, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good file storage

4.0 3 weeks ago New

Comments: Solid - I recommend Google Drive for anyone looking to back up their files and keep them available online.

Pros:

Super easy to use, great for those who need simple tools on in one place, mobile application is great.

Cons:

Doesn't work well if you're interacting with people outside of your google workspace.

Grace
Tutor in US
E-Learning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Reliable and versatile cloud storage platform

5.0 last month New

Comments: We deal with many files and Google Docs from our students. Google Drive helps us store them and access them from any location, which is quite convenient. It saves time and allows easy access and collaboration with my team.

Pros:

I like Google Drive because of the generous storage they give everybody after creating a Gmail account. Although we pay for more storage, the free package is attractive enough. It is easy to store and share files whether you use Google Docs, Slides, Google Sheets, or Word. The search feature is quick and fairly accurate.

Cons:

When you safe a file, it might take some time for it to reflect online when you try accessing it from another device. It could be a syncing issue or an internet connection problem, but the file will eventually be stored safely. We are also concerned about the privacy and security of the stored files.

Cleovansostenes
Analista de Marketing Digital. in Brazil
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Practicalities and challenges of Google Drive.

5.0 5 months ago

Comments: Google Drive is very practical and reliable with great access and integration. The storage limit and organization could be improved, but it remains essential in my day-to-day life.

Pros:

I really like the cloud storage, Google Workspace integration, real-time collaboration, easy sharing, automatic backup, compatibility, fast search, and security.

Cons:

The cons that I didn't like were the free storage limit of only 15 GB, the need for an internet connection, the sync speed, file organization, version control, privacy, collaboration limitations, and limited integration with other software.

Jesse
Managing Director in Australia
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Google Drive makes business easier

5.0 5 months ago

Comments: My experience with Google drive has been nothing but easily and delightful.

Pros:

I like that I can install Google Drive on my desktop to quickly and easily access my files with the added bonus of being able to download the app for my phone and access my content from other devices at any time.

Cons:

There's nothing that I don't like about Google Drive, it's been a huge benefit for my business, being able to setup a cloud based storage system for access from any device at any time from any location.

Lauren
Owner Attorney in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Integrating Google Drive with other software is a breeze!

5.0 2 months ago

Comments: Very intuitive, easy to use, clear access to files, great ability to integrate with existing software for other programs!

Pros:

The ease of which Drive integrates with my other software- Practice Panther, gmail, etc.! I can easily save documents to my Google Drive with the linked toggle buttons, which were easy to integrate with my existing software. Now I can access my entire client database safely, from anywhere!

Cons:

The only issues I have are that it can be cumbersome to link documents in emails, and selecting "attachment" vs. "link" can be annoying, as anything linked requires permission to be proactively granted and not every client finds that easy to do.

Kimberly
Kimberly
Communications Consultant in US
Verified LinkedIn User
Legislative Office, Self Employed
Used the Software for: 2+ years
Reviewer Source

Google Drive - not the best RIDE share.

4.0 9 months ago

Comments: For storing, it is fine. I mostly forget about the items I have in Google Drive. For something like organizing or sharing it takes more discipline. But it is nice for the entry price of FREE!

Pros:

As with most things Google, its DRIVE is adequate. It works for smaller businesses. The price point is excellent and using it with the rest of Google suite (workplace) offerings is seamless. It is good on desktop or in mobile applications.

Cons:

Google Drive is not able to be modified in needed ways. I like to color coordinate my files/documents. Also, I would like to show only those items I need via brands. This is currently not possible. Drop and drag with 3rd party platforms is not possible. Not with Constant Contact.

Alan
Controller in US
Events Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Reliability versatility and cost all worth one

5.0 11 months ago

Comments: I can't complain. It's very versatile, easy and everyone knows it how to use it. That being said, because I maximize that two terabytes for the cloud per year about $500 to 1,000 annually. You do get perks such as exclusive software, VPN by Google. You get free web dark scans to make sure your not vulnerable on the dark web etc

Pros:

I feel like I shouldn't even have to explain this but the way it's laid out over the years. Your teaching yourself how to use without even noticing it's very. Subprime

Cons:

Would say a long time ago. Couple years it was a little bit laggy but now compared more cloud base storage and cost I cannot complain. There's no recoil at this point

Sukumar
Regional Business Head - East India. in India
E-Learning, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Insights from Years of Regular Years.

5.0 2 months ago New

Comments: My overall experience with Google Drive a excellent. Except just one point of less drive storage in the free plan, rest all features are great. I really like how multiple Google services can be integrated with Google Drive. I use these for my day to day work. This really have made my day to day work very easy. I can work on the same file from across my devices.

Pros:

I have liked the following about Google Drive - 1. Mobility - I can have access to my files while on the move. 2. Availability - I can work on my files or access them from anywhere across the world. 3. Collaboration - I can collaborate with many people to work on the same file at the same time. 4. Back-Up - I really like the back up features of Google Drive. I can back up my files here. 5. Security - I like the security of the data, that comes with Google Drive platform. 6. Versions (File Version History) - This is the best part of Google Drive that I love the most. I can access the changes made to the file by me or anyone else through version history.

Cons:

Though I really like using Google Drive, but I feel that 15GB of free storage is kind of less. Given the file size now a days and other Google services, a cumulative storage of 15GB seems to be less.

Joel
Pastor in Canada
Nonprofit Organization Management, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best cloud software out there

5.0 3 months ago

Comments: My overall experience in Google Drive has been very good. We will continue to use it.

Pros:

The ability to work on documents in different locations and with different members of our team

Cons:

Very rarely the drive will stop working on a computer and we have to reload it – but that’s a very minor problem .

Mary E
Mary E
Assistant Project Manager in US
Verified LinkedIn User
Insurance, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Essential tool

5.0 3 months ago

Comments: It has everything I need for personal/work storage and collaboration.

Pros:

It supports several types of formats which is very important, from simple images and PDF to other types of documents. I can also configure privacy settings for access and collaboration. I have used google drive for years and without a doubt its most favorable feature is the synchronization; it is fast and it is secure, it gives me the freedom to access my files from any of my devices.

Cons:

It is simple and if you are going to work on a large scale with this cloud service you will have to pay, but it is not a disadvantage as such, only that its basic and free version is more than enough for moderate use over the years, not business, anyway it is still affordable compared to others.

Olden
Olden
Freelancer in Zambia
Verified LinkedIn User
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

Google Drive: Efficient software and user friendly platform for storing and sharing documents.

5.0 7 months ago

Comments: My overall peak experience with Google Drive has been great,I appreciate the platform's ability to access my documents, photos, videos, spreadsheets and other vital presentations from any device with an Internet connection anywhere and anytime.

Pros:

What I did like about Google Drive ,is these common features that it's simple to use,collaboration tools, large storage capacity,and seamless integration with other Google services.

Cons:

One of the frustrating thing about Google Drive is the limited storage space available for free accounts.

Jeremy
Game Developer in US
Computer Games, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Google Drive is unbeatable for the price of access

5.0 4 months ago

Comments: I mostly use drive to access/organize google docs, google sheets, and google forms, and then share access to these with others. It has never failed me in this endeavor whether for business or fun.

Pros:

Having access to this much software all in one place for an initial price of nothing is unbeatable. It is also so easy to navigate and use google drive to access all of that software.

Cons:

Google drive needs a more modern layout that includes the ability to put the page in dark mode (the white screen kills my eyes.).

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Efficient zero-footprint multi-device file storage and sharing

5.0 8 months ago

Comments: It is a very convenient tool to store and manage files for yourself and others you need to access the files.

Pros:

One single cloud-based repository for all files. Very easy to cover the main 2 use cases: "store files just for me", "store & share with others so they can access/ collaborate". G-Drive can be seen as the 'single source of storage' regardless of your location or device.

Cons:

The native G-Drive search bar does not always bring the results you expect. The recent ones you have been accessing will typically come up/ get suggested very easily by the 'seachg engine'. For the rest (not frequent files) it is usually required to access the 'advanced search' section to find the files you need.

Charles
Pastor in US
Religious Institutions, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Google Drive is a Great Service

5.0 2 months ago

Comments: I have had a really good experience with Google Drive. I love how it backs things up automatically if you ask it to do so. The user-friendly interface is important, especially as I recommend a service such as this to older people who do not know as much about these types of things. Lastly, it comes from the name Google which you know and can trust to keep your items secure. I highly recommend this service to other people.

Pros:

Google Drive is very user-friendly and easy to use. It also has competitive options for more storage compared to other services.

Cons:

I like Google Drive and there is nothing I can think of that is negative.

Ben
Webmaster in UK
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Perfect file storage and sharing for any occasion

5.0 4 months ago

Comments: Fantastic experience, the best file storage and sharing without any flaws.

Pros:

Google Drive is now what my company is actively using, and I have found it to be the best so far. Although the support was untested, and it is not the cheapest, the storage-cost ratio is very decent and has a great web interface and software downloadable for any OS.

Cons:

I have not had any issues with Google Drive as we still use it, therefore no cons.

Melanie
Founder in US
Commercial Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Monopoly but very seamless

5.0 2 months ago New

Comments: I almost feel like I don’t have a choice but to use Google Drive and other Google products because all the software is seamless, so many people use it, and it’s too easy to use it not to.

Pros:

Once I learned about the shared drives, my life got a lot easier.

Cons:

I hear Google is mining data from its products, but that is unconfirmed. Also, they raise prices consistently.

Maricarmen
Maricarmen
Designer in Mexico
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Collaborate and save your files in one place!

5.0 10 months ago

Comments: My experience with google drive has and will always be great! I use it all the time because it is the best collaboration tool for people with basic knowledge of digital apps.

Pros:

I love that I can have different types of files in one place, and I love that my team is able to collaborate on them! It has so many uses and it is very easy for anyone with basic knowledge of the Microsoft Apps or google apps.

Cons:

It doesn’t have the same exact features as the Microsoft Apps, it also has fewer font options (for presentations or google docs)