---
description: Get detailed information about BMC Helix CMDB and how it can help you meet your business needs. Learn more about BMC Helix CMDB price, benefits, and disadvantages for businesses in Singapore.
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title: BMC Helix CMDB Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/30959/cmdb/software) > [BMC Helix CMDB](/software/160810/atrium-cmdb)

# BMC Helix CMDB

Canonical: https://www.capterra.com.sg/software/160810/atrium-cmdb

> BMC Helix solution centralizes IT infrastructure and service management in a repository.
> 
> Verdict: Rated **3.3/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses BMC Helix CMDB?

IT professionals, IT service managers, IT operations managers, enterprise IT leaders, DevOps engineers, service desk agents, and change managers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.3/5** | 3 Reviews |
| Ease of Use | 3.3/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BMC Software
- **Founded**: 1998

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Change Management
- Configuration Management
- Data Visualization
- Performance Monitoring

## Category

- [CMDB Software](https://www.capterra.com.sg/directory/30959/cmdb/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.sg/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [ServiceNow](https://www.capterra.com.sg/software/152871/servicenow) — 4.5/5 (344 reviews)
3. [BOSSDesk](https://www.capterra.com.sg/software/144825/boss-solutions) — 4.6/5 (139 reviews)
4. [TOPdesk](https://www.capterra.com.sg/software/127562/topdesk) — 4.4/5 (110 reviews)
5. [AWS Config](https://www.capterra.com.sg/software/205398/aws-config) — 4.6/5 (44 reviews)

## Reviews

### "This is a full featured product that at times is almost too full featured." — 3.0/5

> **Verified Reviewer** | *2 April 2018* | Computer Software
> 
> **Pros**: I like the sync with BMC ITSM most. It allows for robust reconciliation with the ITSM suite.  The over all product is pretty polished as well.
> 
> **Cons**: The general layout for a CI in the CMDB is not the most natural way to consume the data.  It is a little convoluted when looking at a CI to see all the relationships easily

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### "I found this to be a little convoluted in getting a clear picture of your CIs" — 4.0/5

> **Greg** | *7 June 2017* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: The support from BMC is top notch.  This is also an open technology that allows for easy customization
> 
> **Cons**: The interface is a bit confusing and could use a cleaner look and feel.  It makes it difficult to get what you actually want to see in a timely manner
> 
> Honestly we didn't see a huge ROI on this.  Perhaps it was never implemented correctly but it always struggled to show the information that was most important to us.

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### "Good Payment tool" — 3.0/5

> **Verified Reviewer** | *5 March 2019* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: Makes it easy for freelancers to get paid, also the electronic signature
> 
> **Cons**: Sign every document with a signature and have to resign for every contract
> 
> Manually having to print and send each document

## Links

- [View on Capterra](https://www.capterra.com.sg/software/160810/atrium-cmdb)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/160810/Atrium-CMDB/> |
| en-AE | <https://www.capterra.ae/software/160810/atrium-cmdb> |
| en-AU | <https://www.capterra.com.au/software/160810/atrium-cmdb> |
| en-CA | <https://www.capterra.ca/software/160810/atrium-cmdb> |
| en-GB | <https://www.capterra.co.uk/software/160810/atrium-cmdb> |
| en-IE | <https://www.capterra.ie/software/160810/atrium-cmdb> |
| en-IL | <https://www.capterra.co.il/software/160810/atrium-cmdb> |
| en-IN | <https://www.capterra.in/software/160810/atrium-cmdb> |
| en-NZ | <https://www.capterra.co.nz/software/160810/atrium-cmdb> |
| en-SG | <https://www.capterra.com.sg/software/160810/atrium-cmdb> |
| en-ZA | <https://www.capterra.co.za/software/160810/atrium-cmdb> |
| es | <https://www.capterra.es/software/160810/atrium-cmdb> |
| es-AR | <https://www.capterra.com.ar/software/160810/atrium-cmdb> |
| es-CL | <https://www.capterra.cl/software/160810/atrium-cmdb> |
| es-CO | <https://www.capterra.co/software/160810/atrium-cmdb> |
| es-CR | <https://www.capterra.co.cr/software/160810/atrium-cmdb> |
| es-DO | <https://www.capterra.do/software/160810/atrium-cmdb> |
| es-EC | <https://www.capterra.ec/software/160810/atrium-cmdb> |
| es-MX | <https://www.capterra.mx/software/160810/atrium-cmdb> |
| es-PA | <https://www.capterra.com.pa/software/160810/atrium-cmdb> |
| es-PE | <https://www.capterra.pe/software/160810/atrium-cmdb> |

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