--- description: Get detailed information about TargetBay and how it can help you meet your business needs. Learn more about TargetBay price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TargetBay Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/3/ecommerce/software) > [TargetBay](/software/159841/targetbay) # TargetBay Canonical: https://www.capterra.com.sg/software/159841/targetbay Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/159841/targetbay?page=2) > eCommerce personalization tool that performs customer behavioral analysis and targets them with intelligent tools. > > Verdict: Rated **4.9/5** by 77 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TargetBay? TargetBay helps ecommerce companies with online sales from $500,000 - $100 million per year. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 77 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: TargetBay - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Reviews and Q\&A: Lite: free Growth: $199/month Professional: $299/month Premium: $399/month Email Personalization: Lite: free Growth: $299/month Professional: $399/month Premium: $499/month Behavioral Pop Ups: Lite: free Growth: $49/month Professional: $99/month Premium: $199/month Product Recommendations: Growth: $99/month Professional: $149/month Premium: $249/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Georgia, United States ## Features - Campaign Analytics - Campaign Scheduling - Contact Management - Customer Segmentation - Email Marketing - Mass Texting - Multi-Channel Marketing - Promotions Management - Reporting & Statistics - Response Management - Review Monitoring - Review Notification - Reviews Management - SEO Management - Shopping Cart - Subscriber Management - eCommerce Management ## Integrations (4 total) - Adobe Commerce - BigCommerce - Shopify - WooCommerce ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [eCommerce Software](https://www.capterra.com.sg/directory/3/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.capterra.com.sg/directory/3/ecommerce/software) - [Email Marketing Software](https://www.capterra.com.sg/directory/30013/email-marketing/software) - [Feedback and Reviews Management Software](https://www.capterra.com.sg/directory/31024/review-management/software) - [eCommerce Tools for Small Businesses](https://www.capterra.com.sg/directory/31259/small-business-ecommerce/software) - [Multi-Channel eCommerce Software](https://www.capterra.com.sg/directory/31281/multi-channel-ecommerce/software) ## Alternatives 1. [Trustpilot](https://www.capterra.com.sg/software/169618/trustpilot) — 4.5/5 (1202 reviews) 2. [TrueReview](https://www.capterra.com.sg/software/210085/truereview) — 5.0/5 (150 reviews) 3. [Birdeye](https://www.capterra.com.sg/software/152997/birdeye) — 4.7/5 (702 reviews) 4. [Okendo](https://www.capterra.com.sg/software/176189/okendo) — 4.9/5 (223 reviews) 5. [Swell](https://www.capterra.com.sg/software/172802/swell) — 4.6/5 (355 reviews) ## Reviews ### "Love working with the Target Bay team" — 5.0/5 > **Jeremy** | *25 February 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Working with the support team who is always on it. They contact us to make sure we are taking full advantage of the tools. > > **Cons**: There are a lot of features and options which can get overwhelming > > We have been using Target Bay for a few years now after trying to manage all the different website tools from 3rd parties by ourselves. We were never up to date on what was needed, and the white glove support has been worth the cost. ----- ### "Fantastic service and support\!" — 5.0/5 > **Tony** | *20 September 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Fantastic support. If you have a question about it they're not only willing to help but timely with their answer. > > **Cons**: I wish I knew about it a long time ago so I could've implemented it when we switched to BigCommerce from Magento. > > Prompt response, clear and accurate instruction and feedback. They set realistic goals and go above and beyond what I expected. ----- ### "A Game-Changer for Our Customer Review Strategy" — 5.0/5 > **Brad** | *12 June 2025* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: The platform is incredibly easy to use and has helped us collect and showcase authentic customer reviews seamlessly. Their automation tools and customizable widgets really elevated our review strategy. > > **Cons**: There was a slight learning curve when setting up the integrations, but their support team was quick to help and very responsive. > > Our experience with TargetBay has been fantastic. We saw a noticeable increase in customer engagement and trust after implementing their review service on our site. The ability to display verified reviews in a visually appealing format made a real difference in conversions. Their customer service team is also top-notch — quick, knowledgeable, and eager to help. Highly recommend\! ----- ### "Big help for a small business" — 4.0/5 > **Philip** | *18 September 2018* | Retail | Recommendation rating: 8.0/10 > > **Pros**: I am a one person small business so it is hard for me to be an expert at everything and also have the time to implement the solutions. Having the crew at TargetBay on my team helping with collecting reviews, customer Q\&A, and recovering abandoned carts is a huge help, among other things. Their expertise is what I have needed for years. They set it all up for me and we talk monthly to review performance and make changes if needed. I'm looking forward to a long term relationship. They work hard to help my business grow because if I grow then they grow too. Thank you to the entire team at TargetBay. > > **Cons**: I have a little bit of a hard time navigating and understanding the back end of the system but that difficulty is mitigated by the excellent customer service they offer. ----- ### "Great platform\!" — 4.0/5 > **Jordan** | *21 August 2023* | E-Learning | Recommendation rating: 7.0/10 > > **Pros**: Email deliverability, template builder and reports > > **Cons**: Segmentation of my lists was difficult to use or non-existant > > Great company and even better people. Support was incredible. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/159841/targetbay?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/159841/targetbay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data