--- description: Get detailed information about Guesty and how it can help you meet your business needs. Learn more about Guesty price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Holiday Rental Software](/directory/30616/vacation-rental/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.com.sg/software/159377/guesty Page: 1 / 20\ Next: [Next page](https://www.capterra.com.sg/software/159377/guesty?page=2) > The leading AI-powered vacation rental software for short-term rental hosts to simplify ops, grow revenue, and scale. > > Verdict: Rated **4.4/5** by 480 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Guesty? Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B\&B owners, and hospitality enterprises. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 480 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Guesty - **Location**: Walnut, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$23.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Guesty charges a fixed monthly fee based on the number of properties you manage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Polish, Portuguese, Spanish - **Available Countries**: Albania, Andorra, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica and 85 more ## Features - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Billing & Invoicing - Booking Management - Booking Notes - CRM - Campaign Management - Channel Analytics - Channel Management - Communication Management - Communications Management - Contact Management - Customer Support - Document Management - Dynamic Pricing - Employee Management - GDS/OTA Integration - Group Reservations - Guest Check-in/Check-out - Guest Experience Management - Guest Tracking - Housekeeping Management - Inventory Control - Lead Management - Maintenance Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Occupancy Management - Online Booking - Online Payments - Online Reservations - Opportunity Management - Order Management - Partner Management - Payment Processing - Point of Sale (POS) - Portfolio Management - Property Database - Reminders - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Tax Management - Tenant Screening - Tenant Tracking - Third-Party Integrations ... and 12 more features ## Integrations (47 total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... and 32 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Holiday Rental Software](https://www.capterra.com.sg/directory/30616/vacation-rental/software) ## Related Categories - [Holiday Rental Software](https://www.capterra.com.sg/directory/30616/vacation-rental/software) - [Hospitality Property Management Software](https://www.capterra.com.sg/directory/20031/hospitality-property-management/software) - [Channel Management Software](https://www.capterra.com.sg/directory/30678/channel-management/software) - [Real Estate Property Management Software](https://www.capterra.com.sg/directory/20050/real-estate-property-management/software) - [Rental Property Management Software](https://www.capterra.com.sg/directory/30929/rental-property-management/software) ## Alternatives 1. 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[Entrata](https://www.capterra.com.sg/software/20372/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Guesty Gets It\!" — 5.0/5 > **Tim** | *9 December 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Streamlines the entire process from guest communications to bookings, automated messaging, and business financials. > > **Cons**: Some of the integrations need improvement: Key Integration Issues: Channel Managers- Occasional sync delays with major OTAs (Airbnb, Booking.com, VRBO) Accounting Software- Limited customization options for financial reporting templates Property Management Tools- Smart lock integrations don't always update in real-time and there is no feature to warn when the lock battery is low prior to being critically low or dead. Communication Systems- Email template customization could be more flexible. > > Excellent Product and Service: Strengths of the Platform: User Interface, Automation Capabilities, Channel Management, Customer Support, Reporting and Analytics, Property Management Features, and Financial Tools. ----- ### "Scalable Platform That Supports Growth and Operational Control" — 5.0/5 > **BJ** | *27 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The biggest advantage of Guesty is centralized control. Managing Airbnb, VRBO, direct bookings, messaging, automation, task management, and reporting within one ecosystem significantly reduces operational friction. As our portfolio has grown, Guesty’s automation tools have helped us standardize communication, streamline workflows, and minimize manual errors. The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the system becomes extremely powerful and scalable. > > **Cons**: When we started our company in 2022, we started with Guesty. Yet, the accounting was not as robust as we were after. When we walked oud the door, we said we would be back when it was checking a few more boxes for us. We came back in June of 2025 after our bookkeeping team said the accounting module had been through changes and now had the features we required. There are still a few gaps in the accounting, but they have had a strong focus there and we are happy with where it is now and where it is headed. > > Overall, our experience has been very positive. Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio. It has supported our growth while maintaining operational control and visibility. Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. We have also started to grow great ties with the people and team itself and highly recommend attending their annual GuestyVal for networking with like minded property managers and industry professionals. ----- ### "Efficient and Powerful Property Management Platform" — 5.0/5 > **Azhar** | *11 March 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Guesty was how it centralized everything in one place. It made managing listings, reservations, guest communication, and operations much more efficient. The automation features saved a lot of time, and the platform helped reduce manual work while keeping things organized. I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier. > > **Cons**: The main downside for me was that some parts of Guesty were not as intuitive as I expected, so onboarding and day-to-day navigation sometimes took extra time. Although it offers a lot of functionality, that complexity can occasionally slow things down. > > My overall experience with Guesty was positive. It’s a powerful platform that makes property management much more streamlined by bringing reservations, guest communication, channel management, and automation into one system. It helped improve organization and efficiency in day-to-day operations. At the same time, there was a learning curve because of how feature-rich the platform is, but once I became familiar with it, it was a very useful tool. ----- ### "Management made simple" — 5.0/5 > **Eve** | *19 May 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Guesty has been very valuable in helping me manage multiple booking sites in one convenient location. Additionally, their customer service is quick to respond and has helped us solve problems smoothly. > > **Cons**: It can take some getting used to all the different pages and options initially. As someone who isn't particularly tech savvy, it took a while to learn how to use the different features, and I'm still learning. > > It is a positive overall experience and has improved my ability to manage multiple properties on multiple sites. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6 April 2026* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Cons**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.com.sg/software/159377/guesty?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/159377/guesty) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data