--- description: Get detailed information about Guesty and how it can help you meet your business needs. Learn more about Guesty price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Holiday Rental Software](/directory/30616/vacation-rental/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.com.sg/software/159377/guesty Page: 1 / 20\ Next: [Next page](https://www.capterra.com.sg/software/159377/guesty?page=2) > The leading AI-powered vacation rental software for short-term rental hosts to simplify ops, grow revenue, and scale. > > Verdict: Rated **4.4/5** by 480 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Guesty? Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B\&B owners, and hospitality enterprises. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 480 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Guesty - **Location**: Walnut, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$23.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Guesty charges a fixed monthly fee based on the number of properties you manage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Polish, Portuguese, Spanish - **Available Countries**: Albania, Andorra, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica and 85 more ## Features - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Billing & Invoicing - Booking Management - Booking Notes - CRM - Campaign Management - Channel Analytics - Channel Management - Communication Management - Communications Management - Contact Management - Customer Support - Document Management - Dynamic Pricing - Employee Management - GDS/OTA Integration - Group Reservations - Guest Check-in/Check-out - Guest Experience Management - Guest Tracking - Housekeeping Management - Inventory Control - Lead Management - Maintenance Management - Maintenance Scheduling - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Occupancy Management - Online Booking - Online Payments - Online Reservations - Opportunity Management - Order Management - Partner Management - Payment Processing - Point of Sale (POS) - Portfolio Management - Property Database - Property Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Tax Management - Tenant Tracking - Third-Party Integrations ... and 12 more features ## Integrations (45 total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... and 30 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Holiday Rental Software](https://www.capterra.com.sg/directory/30616/vacation-rental/software) ## Related Categories - [Holiday Rental Software](https://www.capterra.com.sg/directory/30616/vacation-rental/software) - [Hospitality Property Management Software](https://www.capterra.com.sg/directory/20031/hospitality-property-management/software) - [Channel Management Software](https://www.capterra.com.sg/directory/30678/channel-management/software) - [Real Estate Property Management Software](https://www.capterra.com.sg/directory/20050/real-estate-property-management/software) - [Rental Property Management Software](https://www.capterra.com.sg/directory/30929/rental-property-management/software) ## Alternatives 1. 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[Entrata](https://www.capterra.com.sg/software/20372/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Guesty Gets It\!" — 5.0/5 > **Tim** | *9 December 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Streamlines the entire process from guest communications to bookings, automated messaging, and business financials. > > **Cons**: Some of the integrations need improvement: Key Integration Issues: Channel Managers- Occasional sync delays with major OTAs (Airbnb, Booking.com, VRBO) Accounting Software- Limited customization options for financial reporting templates Property Management Tools- Smart lock integrations don't always update in real-time and there is no feature to warn when the lock battery is low prior to being critically low or dead. Communication Systems- Email template customization could be more flexible. > > Excellent Product and Service: Strengths of the Platform: User Interface, Automation Capabilities, Channel Management, Customer Support, Reporting and Analytics, Property Management Features, and Financial Tools. ----- ### "Guesty must be the best" — 5.0/5 > **Julian** | *2 March 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Has to be the leading PMS for vacation rentals right now. Full of features, powerful and reliable. Decent support available, and business development always in mind. > > **Cons**: Password requirements, and user permissions management can be a bit clunky. Payout information can be tricky and reporting / analytics isn't as good as some other available. > > Great, and I'm a loyal customer of 5 years now. Wouldn't consider moving PMS unless they were able to display some seriously good USP\! ----- ### "Powerful Property Management Platform for Short-Term Rentals" — 5.0/5 > **Raam** | *1 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Guesty is how it simplifies managing multiple rental properties. The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time. I also found the dashboard helpful for managing reservations, payments, and guest communication in one place. The platform feels secure when handling payments, and the support team has been responsive when questions come up. While small bugs occasionally happen, they are usually resolved quickly. Overall, Guesty provides strong value for property managers who want automation and centralized control of their listings. > > **Cons**: The pricing can be a bit expensive for smaller property managers, and some advanced features are only available in higher-tier plans. The interface may feel overwhelming at first due to the number of tools available. Occasionally there are minor bugs or delays in synchronization across channels, and customer support response times can sometimes vary depending on the issue. > > Overall, my experience with Guesty has been very positive. The platform provides powerful tools that simplify managing multiple short-term rental listings across different booking channels. Automation features, centralized communication, and reliable synchronization help save time and reduce manual work. While there is a learning curve at the beginning and the pricing may be higher for smaller hosts, the efficiency and organization it brings to property management make it a valuable solution for growing rental businesses. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6 April 2026* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Cons**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- ### "Excellent and best" — 5.0/5 > **Damola** | *19 May 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Guesty is how it centralizes every aspect of property management into one easy-to-use platform. Managing bookings across multiple channels becomes seamless with synchronized calendars, automated messaging, and organized task management. It significantly reduces manual work and minimizes the risk of errors like double bookings. The automation tools stand out, ensuring consistent and timely communication with guests, which improves the overall experience. I also value the detailed reporting and insights, which help track performance and make informed business decisions. Overall, Guesty makes managing short-term rentals more efficient, professional, and scalable as the business grows. > > **Cons**: What I liked least about Guesty is that the platform can feel quite complex and overwhelming at first, especially for new users. The learning curve is steep, and it takes time to fully understand and set up all the features properly. Some customizations and automations are not as flexible as expected, which can be limiting for specific business needs. Additionally, occasional system glitches or delays can disrupt workflow. The pricing structure can also be on the higher side, particularly for smaller businesses or those just starting out, making it less accessible compared to simpler property management tools. > > My overall experience with Guesty has been positive. It has made managing multiple properties and bookings much more organized by bringing everything into one platform. The automation features have been especially useful, saving time and improving guest communication.However, the system can be complex at first, requiring time to fully understand and set up properly. There have also been occasional minor glitches. Despite this, once everything is running smoothly, it becomes a reliable tool. Overall, Guesty has helped streamline operations, improve efficiency, and support the growth of my short-term rental business. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.com.sg/software/159377/guesty?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/159377/guesty) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data