--- description: Get detailed information about 3CX and how it can help you meet your business needs. Learn more about 3CX price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 3CX Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [3CX](/software/158704/3cx) # 3CX Canonical: https://www.capterra.com.sg/software/158704/3cx Page: 1 / 20\ Next: [Next page](https://www.capterra.com.sg/software/158704/3cx?page=2) > 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry. > > Verdict: Rated **4.4/5** by 467 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses 3CX? 3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 467 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: 3CX - **Location**: Nicosia, Cyprus - **Founded**: 2008 ## Commercial Context - **Starting Price**: $350.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: 1 year free, no credit card required. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Dutch, English, French, German, Italian, Polish, Russian, Spanish, Turkish - **Available Countries**: Albania, American Samoa, Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands and 93 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audio Calls - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Autoresponders - CRM - Call Center Management - Call Disposition - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Caller Profiles - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conferencing - Contact Management - Customizable Branding - Customizable Reports - Dashboard - File Sharing - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - Proactive Chat - Queue Management - Real-time Consumer-facing Chat - Recording - Reporting & Statistics - Reporting/Analytics - Ring Groups - SIP Trunking - SMS Messaging - Search/Filter - Third-Party Integrations - Transcripts/Chat History - Two-Way Audio & Video - Virtual Extensions - Voice Mail ... and 9 more features ## Integrations (21 total) - Act\! - Bitrix24 - ConnectWise CPQ - Dynamics 365 - Freshdesk - Freshsales - Gestionale sul Web - Google Contacts - HubSpot CRM - Jetpack - Kommo - Microsoft 365 - Microsoft Outlook - Microsoft Teams - MongoDB ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Speech Analytics Software](https://www.capterra.com.sg/directory/32258/speech-analytics/software) ## Related Categories - [Speech Analytics Software](https://www.capterra.com.sg/directory/32258/speech-analytics/software) - [Unified Communications Software](https://www.capterra.com.sg/directory/31035/unified-communications/software) - [Business Phone Systems](https://www.capterra.com.sg/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.com.sg/directory/31102/cloud-pbx/software) - [Team Communication Software](https://www.capterra.com.sg/directory/31033/team-communication/software) ## Alternatives 1. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (884 reviews) 2. [800.com](https://www.capterra.com.sg/software/208208/800-com) — 4.7/5 (360 reviews) 3. [Nextiva](https://www.capterra.com.sg/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [RingEX](https://www.capterra.com.sg/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 5. [Ultatel Cloud Business Phone System](https://www.capterra.com.sg/software/215555/clarity-business-phone-system) — 4.7/5 (41 reviews) ## Reviews ### "Seamless and efficient PBX software" — 5.0/5 > **Josh** | *15 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Extremely easy to setup and deploy with a huge range of handset options. Just can't be it for all your pbx needs. > > **Cons**: Not that much at all. If I had to say something I would say the licencing should maybe have more options for smaller business deployments. > > Seamless and efficient. Massive time saver for admin and users alike. Gives anyone the enterprise business phone system approach without the huge costs. ----- ### "Great PBX software\!" — 5.0/5 > **Juan** | *24 November 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Simultaneous calls licensing, customization, mobile apps. Esay of use and great integrations are the things I like the most. > > **Cons**: Sometimes 3CX is a little slow reacting to market requirements, necessary to stay on top. Just have to be patient. > > Best PBX software I have found (since 2017, every year). Great focus on security and value for money, and of course great deal of customization. ----- ### "Tremendous 3cx" — 5.0/5 > **Mohammed** | *30 June 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I love 3CX for not missing any work calls when I’m away from my office. It’s tremendous app keeps me connected every time. > > **Cons**: The only drawback I noticed the phone calls quality on the app is not up to mark and sometimes drops. > > Overall it’s very reliable and gives you all in one connection and helps you in executing the communication smoothly. ----- ### "Overall good but could be better" — 3.0/5 > **Verified Reviewer** | *30 October 2025* | Renewables & Environment | Recommendation rating: 7.0/10 > > **Pros**: User friendly admin portal to track calls and recordings, view statistics of users, and pull reports. Allows for multiple numbers, open hours and schedules, notifications of missed calls, etc. Pay per minute rather than a flat monthly fee. > > **Cons**: Inability to easily choose which number you will call from. Difficult to understand which phone line is ringing when you are receiving a call. Contacts does not always save changes you make on contacts. > > It is a solid VOIP system but is not perfect. You can manage your employees easily, but there are some limitations. ----- ### "3CX Review" — 3.0/5 > **Rachel** | *15 June 2026* | Construction | Recommendation rating: 6.0/10 > > **Pros**: I like the 3CX panel where you can set your own status to "available", "do not disturb" etc and can see where other users are at. > > **Cons**: We have had recent issues where it has been difficult to transfer calls and they drop. I think call log information could be in a clearer format. > > Overall 3CX does the job but has had frustrating instances as well, especially with issues transferring calls. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.com.sg/software/158704/3cx?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/158704/3cx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data