---
description: Get detailed information about Jotform and how it can help you meet your business needs. Learn more about Jotform price, benefits, and disadvantages for businesses in Singapore.
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title: Jotform Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Jotform](/software/158456/jotform-4-0)

# Jotform

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> Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
> 
> Verdict: Rated **4.7/5** by 2927 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Jotform?

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 2927 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jotform
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Belarusian, Catalan, Chinese, Danish, Dutch, English, Finnish, French, Georgian, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, Spain, United Kingdom, United States

## Features

- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- Business Process Automation
- CSAT Survey Structure
- Commenting/Notes
- Communication Management
- Confirmations/Reminders
- Content Publishing Options
- Contract/License Management
- Convert to PDF
- Customizable Questions
- Data Capture and Transfer
- Data Security
- Document Capture
- Document Storage
- Employee Recognition Software
- Enrollment Confirmation
- Feedback Management
- File Sharing
- For Government
- For Healthcare
- For Legal Professionals
- For Municipal Offices
- Forms Creation & Design
- HIPAA Compliant
- Live Results Sharing
- Member Database
- Merge/Append Files
- Mobile Signature Capture
- Multi-Party Signing
- Multiple Question Types
- Online Registration
- Patient Records Management
- Permit Issuance
- Progress Notes
- Project Planning/Scheduling
- Proposal Generation
- RFP Management
- Reporting/Analytics
- Reporting/Project Tracking
- Status Tracking
- Student Information/Records
- Survey Builder
- Survey/Poll Management
- Task Management
- Templates
- Therapy Notes
- Workflow Configuration
- eCards

... and 133 more features

## Integrations (99 total)

- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Apache Hive
- Asana
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- Callingly
- Campaign Monitor by Marigold

... and 84 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Forms Automation Software](https://www.capterra.com.sg/directory/10023/forms-automation/software)

## Related Categories

- [Forms Automation Software](https://www.capterra.com.sg/directory/10023/forms-automation/software)
- [PDF Software](https://www.capterra.com.sg/directory/31122/pdf/software)
- [Work Order Software](https://www.capterra.com.sg/directory/30785/work-order/software)
- [Government Software](https://www.capterra.com.sg/directory/20048/government/software)
- [Data Collection Software](https://www.capterra.com.sg/directory/32475/data-collection/software)

## Alternatives

1. [Typeform](https://www.capterra.com.sg/software/137289/typeform) — 4.7/5 (982 reviews)
2. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5318 reviews)
3. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17731 reviews)
4. [Docusign](https://www.capterra.com.sg/software/121506/Docusign) — 4.7/5 (9504 reviews)
5. [Wrike](https://www.capterra.com.sg/software/76113/wrike) — 4.4/5 (3042 reviews)

## Reviews

### "Opportunity for Digitization" — 4.0/5

> **Stanley** | *23 April 2026* | Maritime | Recommendation rating: 8.0/10
> 
> **Pros**: The flexibility of integrating with multiple platforms and apps. Creating forms are simple and straightforward
> 
> **Cons**: Limited Form abilities and workflow, especially endorsement. Not able to fill a form and send it for endorsement, have to go through a JotForm user.
> 
> It is a useful tool for digitalising our workflow. Easy to use. Many tools to assist management in monitoring and tracking the ticketing process.

-----

### "It is great\!" — 4.0/5

> **Felicia** | *4 November 2025* | Performing Arts | Recommendation rating: 10.0/10
> 
> **Pros**: It is very customizable and easy to use even though someone like me that doesnt know how to code much. The options are wide. Data collected are consolidated neatly.
> 
> **Cons**: The logging in to the website. My account doesnt stay logged in and I have to press log in via google each time. I also dislike the length of the URL.
> 
> I enjoy using Jotform very much and will continue to use it in the future for business as well as for personal use.

-----

### "Jotform: Convenience at work" — 4.0/5

> **John** | *4 December 2024* | Food & Beverages | Recommendation rating: 2.0/10
> 
> **Pros**: The ease of use and convenience is the key factor that lead me to use jotform
> 
> **Cons**: Tricky to learn at first, but after learning how to use \&amp; navigate it is easy
> 
> Overall pleasant and will use again. Jotform is my go-to

-----

### "Great Free Tier - Professional Looking Forms" — 5.0/5

> **Rowan** | *23 May 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The free tier of Jotform has plenty of features to handle simple projects. The form builder is easy to use and intuitive, I was able to customize it to get what I wanted. It was simple to embed into my existing website (hosted with GitHub Pages) and looks very clean. The Jotform branding, included on the free tier, is only at the bottom of the form and not at all intrusive.
> 
> **Cons**: The feature to have users take a photo as part of their submission seems to result in really low quality images. But the same component gets much better quality images when they select an existing photo off their device. It's frustrating because having the ability to open the camera on the form is a nice touch.
> 
> Overall I am very happy for a free tier user. I will definitely use it again for future projects. I've been able to use it without having to Google how to do anything, which is a good sign of an intuitive product.

-----

### "Long-standing forms provider" — 5.0/5

> **John** | *19 June 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: Form with logic capabilities that have been around long enough to surpass the newcomers to the form service industry.
> 
> **Cons**: Push to enterprise plans and unwillingness to expand non-enterprise products feature sets or sharing features.
> 
> We've been using them for years and they've honored a non-profit discounted price on a legacy product that doesn't exist anymore without a problem. They occasionally hit us up for an upgrade to enterprise, but we can honestly just tell them that 500x what we're paying now is outside of our non-profit budget.

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## Links

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| de-AT | <https://www.capterra.at/software/158456/jotform-4-0> |
| de-CH | <https://www.capterra.ch/software/158456/jotform-4-0> |
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